Paying your water bill to the Sunrise Water Authority is easy and convenient through several options. As a customer of Sunrise Water Authority, you can pay your bill online, by phone, by mail, or in-person. I’ll walk through the step-by-step instructions for each method so you can choose the best option for you.
Pay Online
Paying online through Sunrise Water Authority’s website is the quickest and most convenient way to pay your water bill, Here’s how to pay online
-
Go to Sunrise Water Authority’s website
-
Click on the “Pay Bill Online” button. This will take you to the online payment portal.
-
If it’s your first time using the online payment system, you’ll need to register your account. Have your account number and unique ID handy (you can find these on your paper bill).
-
Create a username and password. This will allow you to log in on subsequent visits.
-
Select your payment method – you can pay via electronic check, debit/credit card, or credit card.
-
Enter your payment information and submit the payment.
Paying online is fast, secure, and available 24/7. It’s my preferred way to pay because it saves me time and ensures my bill gets paid on time every month.
Pay by Phone
You can also pay your Sunrise Water Authority bill easily over the phone using Sunrise’s automated payment system.
To make a payment by phone:
-
Call 866-571-7726.
-
When prompted, enter your Sunrise Water Authority account number.
-
Select your payment method – debit/credit card or credit card.
-
Enter your card information using your phone keypad.
-
Follow the prompts to complete your payment.
Paying by phone is super quick and efficient. I like using this method when I’m on the go or don’t have time to log into my account online. The automated system is secure and processes payments immediately.
Pay by Mail
If you prefer to pay your bill via check or money order, you can mail your payment to:
Sunrise Water Authority
PO BOX 35147 #3649
Seattle, WA 98124-5147
Just make your check or money order payable to Sunrise Water Authority and write your account number on the memo line.
Mail your payment at least 5 business days before your bill due date to ensure it’s received on time. I recommend this method if you don’t mind taking the extra time to mail a payment.
Important: Do not mail payments for construction projects or meters to this address. Use the office address below for those types of fees.
Pay In-Person
You can also pay your Sunrise Water Authority bill in-person at the Sunrise office:
Sunrise Water Authority
10602 SE 129th Ave
Happy Valley, OR 97086
During business hours (Monday-Friday, 8:00am-4:30pm), you can pay by cash, check, or debit/credit card.
After hours, you can use the drop box in front of the building to leave a check or money order.
I suggest paying in-person if you happen to be in the area or want to combine paying your bill with asking a customer service question.
What If My Account is Past Due?
If your account falls behind, contact Sunrise Water Authority customer service right away.
Depending on your circumstances, they may be able to offer a payment extension or arrange a more manageable payment plan. Even a partial payment could keep your water on.
Customer service is available Monday-Friday, 8:00am-4:00pm at 503-761-0220. Explain your situation and they’ll work with you on a solution. Acting quickly gives you the best chance of avoiding service interruption.
Paying Meter and Construction Fees
If you need to pay any fees related to meters, construction projects, or new service installation, do not use the PO box address above.
Instead, mail payments for these types of fees to:
Sunrise Water Authority
10602 SE 129th Ave
Happy Valley, OR 97086
This ensures your payment gets applied properly.
Payment Methods Accepted
Sunrise Water Authority accepts a variety of payment types depending on how you pay your bill:
- Online – electronic check, debit/credit card, credit card
- Phone – debit/credit card, credit card
- Mail – check, money order
- In-person – cash, check, debit/credit card
- Drop box – check, money order
Having multiple options makes it easy to pay your water bill in a way that’s convenient for you.
Enroll in Automatic Payments
For maximum convenience, consider enrolling in one of Sunrise’s automatic payment plans:
- EZ Pay – Payments automatically deducted from your bank account each month.
- Auto Pay – Payments automatically charged to a credit/debit card each month.
These options ensure your bill gets paid on time every month without you having to do a thing! It reduces late fees and frees up time spent on bill paying. I love the peace of mind automatic payments give me.
Sign Up for Paperless Billing
You can also go paperless and receive your Sunrise Water Authority bill electronically each month. This allows you to skip the paper bill and access your statement through the online customer portal.
Paperless billing is environmentally friendly, reduces clutter, and makes your bill accessible anywhere. Combine it with auto-pay for maximum bill paying efficiency!
Avoid Service Interruptions
Finally, be sure to pay your Sunrise Water Authority bill fully and on time every month to avoid any service disruptions. If your account becomes past due or you receive a shutoff notice, contact them immediately to make payment arrangements.
Paying your water bill through Sunrise’s convenient online, phone, mail, or in-person options helps ensure continuous water service to your home or business. Choose the payment method that fits your needs, enroll in auto-pay to simplify the process, and pay on time. Contact Sunrise’s helpful customer service team if you ever have questions or payment issues. Staying on top of your bill helps everything flow smoothly!
Serving customers in Happy Valley, Damascus and Clackamas County.
Check back closer to the meeting for a Board Packet posted here. Meetings are hybrid with both an in-person and online. Please note the new office location.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
- There are no events on this day.
Meetings & Events
Based on data from the 2023 calendar year Sunrise Water Authority is proud to report that the water supplied to our customers throughout 2023 met or exceeded all federal and state drinking water standards. We continuously strive to deliver safe, reliable, high quality tap water to our customers in the most cost effective manner possible.
Pay your Peel water bill online; anywhere, anytime
What does Sunrise Water Authority do?
Sunrise Water Authority supplies high-quality water to Clackamas County’s various customers while emphasizing excellent service, sustainability, and environmental responsibility. Common questions, curated and answered by doxo, about paying Sunrise Water Authority bills. What ways can I pay my Sunrise Water Authority bill?
How do I pay my Sunrise Water Authority Bill?
See our FAQ pages to learn more about doxo. Pay your Sunrise Water Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
Do Sunrise customers get billed for water services?
This includes the cost to maintain the water treatment plants and underground system with capital improvements required to ensure system safety and reliability. In addition, Sunrise customers are also billed for stormwater, garbage and recycling services on their bills. Q: Are the rates changing for the purpose of profit? A: No.
How is my Sunrise utilities bill calculated?
Similar to how your bill is currently calculated, each Sunrise Utilities bill will be based on two factors: A fixed base rate for service (related to the size of your water meter); This fixed amount is required to be billed on each bill, regardless of the amount of water and wastewater consumed. This charge is for water availability.
Does Sunrise Water Authority deliver safe & reliable tap water?
We deliver safe, reliable, high quality tap water in the most cost effective manner possible. Sunrise Water Authority delivers safe, reliable, high quality tap water to the City of Happy Valley, the communities of Carver and Damascus, and areas of unincorporated Clackamas County.
How do I create a sunrise Utilities Department account?
If you already have an account, you just need to login to the Sunrise Utilities Department site. Sunrise Utilities Department accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Sunrise Utilities Department website.