A Guide to Using Stock Yards Bank Online Bill Pay

Paying bills online is a convenient way to save time and avoid late fees. Stock Yards Bank offers a user-friendly online bill pay service for customers to pay bills electronically. In this comprehensive guide, we’ll walk through how to use Stock Yards Bank’s online bill pay platform to pay bills from your bank account quickly and securely.

Getting Started with Stock Yards Bank Online Bill Pay

To start using Stock Yards Bank’s online bill pay:

• Have an active checking or savings account with Stock Yards Bank. Online bill pay is free for account holders.

• Enroll in Stock Yards Bank online banking at www.syb.com/online-banking. This gives you access to the bill pay platform.

• Log into your Stock Yards Bank online account and click on “Bill Pay” to enter the bill pay site.

• Accept the Bill Pay terms and conditions.

• Start adding payees by searching for companies or inputting details manually

Once your payees are set up, you can begin paying bills through the online bill pay platform

Paying Bills Through Stock Yards Bank Bill Pay

To pay a bill with Stock Yards Bank online bill pay:

• Log into your Stock Yards Bank account and access the bill pay site.

• Click on the payee you want to pay. Enter the payment amount and date.

• Select a payment method:

  • One-time payment

  • Recurring payment (for bills like rent or utilities)

• Review payment details and submit.

• Receive a confirmation number for your records.

You can schedule one-time or recurring payments through the platform up to a year in advance. Bill payments happen automatically on the date(s) specified.

Bill Pay Payment Methods

Stock Yards Bank offers multiple ways to pay your bills online:

• ACH payments – Free, deposited directly into payee’s account on delivery date

• Paper checks – $0.50 per check, mailed to payee

• Same day payments – Electronic expedited payment for urgent bills

ACH electronic payments are the default option if the payee accepts it. Check payments take longer but may be necessary for some payees.

Important Stock Yards Bank Bill Pay Tips

• Pay bills at least 3-5 business days before due date to ensure on-time delivery.

• Check your account regularly – you are responsible for any overdraft fees if funds are insufficient.

• Contact payees directly if you have any bill discrepancies after payment.

• Cancel unneeded recurring payments to avoid unwanted charges.

• Update your profile if you change your address, email, or phone number.

• Check the bill pay site for notifications of potential payment issues or reminders.

• Never share your log-in credentials with others. Stock Yards Bank will never email you asking for this sensitive information.

Bill Pay Security Features

Stock Yards Bank employs multiple security measures to protect your information and payments:

• HTTPS security – Encrypts all entered data during online sessions

• Multi-factor authentication – Extra login verification for enhanced security

• Fraud monitoring – Suspicious account activity triggers added protection

• FDIC insurance – Up to $250,000 coverage on bank account funds

• No liability – You are not responsible for fraudulent payments if you report promptly

• Secure storage – Personal information housed on firewall-protected servers

Always use strong unique passwords and never write them down. Monitor your account regularly for unauthorized charges.

Getting Help with Stock Yards Bank Online Bill Pay

If you need assistance using Stock Yards Bank’s online bill pay platform, help is available:

• Email: [email protected]

• Phone: Call 1-877-367-8178, 24/7

• Chat: Live chat support on online banking site

• FAQ site: Answers to top questions and troubleshooting tips

• Slick how-to videos: Visual step-by-step tutorials

Don’t hesitate to reach out to Stock Yards Bank’s award-winning customer service team for quick solutions.

Concluding Thoughts on Stock Yards Bank Bill Pay

Paying bills online with Stock Yards Bank is easy, convenient, and secure. The user-friendly platform makes bill organization and payments stress-free. Helpful features like recurring payments and reminders ensure you never miss a payment. With multiple payment methods and robust security protections, you can pay bills with confidence. Sign into your Stock Yards Bank account today to start enjoying simplified bill management.