Paying your monthly electric bill to the Starkville Electric Department doesn’t have to be a chore. With modern payment options offered by the utility, customers can now pay their bills conveniently online, on mobile apps, over the phone, or in person. This article will provide an overview of the Starkville Electric Department and the various payment methods available to residential and commercial customers in Starkville, Mississippi.
About Starkville Electric Department
The Starkville Electric Department is part of the city-owned Starkville Utilities, providing reliable electricity to approximately 19,000 customers in Starkville and some surrounding areas. Their service area covers about 90 square miles. As a municipally-owned electric utility, they are governed by the Starkville Board of Aldermen.
Starkville Utilities also provides water and sewer service to the city. They operate as a non-profit, focused on service, not profits. Revenue generated goes back into improving infrastructure and operations. Their stated goals are providing excellent customer service, reliable utilities, environmental responsibility, and supporting economic growth in Starkville.
Ways to Pay Your Starkville Electric Bill
When your electric bill from Starkville Utilities arrives each month, how can you go about paying it? Here are the most common options available:
Pay Online
For fastest and easiest payment, Starkville Utilities encourages customers to pay online through their SmartHub portal. You can pay by e-check from your bank account or enroll in automatic monthly payments. Payments post to your account immediately, helping you avoid late fees. You can also go paperless and access billing and payment info from SmartHub’s mobile app.
To start paying your Starkville electric bill online, first create a SmartHub account with your account number then save your preferred payment method for convenience.
Pay by Phone
Call the Starkville Utilities automated phone system anytime at 662-323-3133 and select option 1 to make a payment over the phone using your account number and debit/credit card
Pay by Mail
Mail your check or money order along with your payment stub to:
Starkville Utilities
PO Box 927
Starkville, MS 39760
Allow 5-7 days for mailed payments to post. Include your account number on the check
Pay in Person
Visit the Starkville Utilities office at 200 N. Lafayette Street in Starkville to pay your electric bill in person. Lobby and drive-through hours are:
- Monday – Friday: 8 AM – 5 PM
- Drive-Through open until 5 PM
- Lobby closes at 4:30 PM
A payment kiosk in the lobby accepts cash, check, and debit/credit cards (with a $3 transaction fee on cards).
Pay at Drop Box
A drop box located by the drive-through window allows check and money order payments to be made after office hours. Payments placed in the drop box by 8 AM are processed the next business day.
Auto-Pay Bank Draft
For automated payments, enroll in auto-pay bank draft. Your bill amount will be automatically deducted from your specified bank account each month. Complete the Auto-Pay form to get started.
Levelized Billing
To pay a consistent amount each month, ask about Starkville Utilities’ Levelized Billing program. This takes your average monthly usage over the past year to calculate a fixed monthly payment amount. Helps budgeting!
Third-Party Bill Pay
You can also use third-party bill pay services like CheckFreePay to pay your Starkville electric bill at retail locations or online. Your bank may offer bill pay as well. Understand payment processing times to avoid late fees.
Payment Policies and Fees
Take note of these key policies around paying your Starkville Utilities electric bill:
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Bills are issued monthly and due 15 days after billing.
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Late fees apply if not paid by the due date.
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Disconnection occurs after 10 days past due. Reconnect fees apply.
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Service transfers require 2 business day notice.
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Credit/debit card payments incur a $3 transaction fee.
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Returned checks result in a $30 returned payment charge.
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Closing accounts require 5 days advance notice before move out.
Get Payment Help
If you are struggling to pay your Starkville electric bill on time, contact Starkville Utilities to ask about possible payment arrangements, extensions, or energy assistance programs for qualified applicants. Avoid service disruptions and large reconnect fees by proactively communicating any payment difficulties.
Go Paperless!
Enroll in paperless billing to access your electric account online through SmartHub, receive bill notifications by email, and reduce paper waste. Starkville Utilities offers a $2 bill credit for going paperless.
Choosing the Right Payment Method
Right People. Right Solutions. Right Way.
For more than half a century, it has been our privilege to provide reliable and affordable electricity, water and sewer services for customers who call Starkville home.
- Qualified Team
- Affordable Pricing
- Reliable Service
- 60+ years of experience
- Safe Operator
- Future Focused
Quality Service is Our Guarantee
Starkville Utilities exists to serve customers. Their complete satisfaction is our goal.
Reliable electricity supplied by Starkville Utilities powers homes, schools, farms, municipal offices, and many other vital needs that contribute to a thriving, connected community.
Our customers know they can count on Starkville Utilities to provide reliable water services that comply with all local, state and federal guidelines for quality and safety.
We are committed to protecting and preserving the city’s environment by effectively collecting and treating wastewater and then reintroducing clean water back into the natural ecosystem.
Reliable residential utility services such as electricity and water is supplied by Starkville Utilities. Powering homes, supplying quality, clean water to our families across Starkville, Mississippi.
Schools, farms, municipal offices, and many other businesses rely on Starkville Utilities to supply power and quality, clean water contributing to our thriving business community.
Starkville Utilities Builds on Achievements with New Customer Initiative.
Along with planned enhancements in service reliability, Starkville Utilities is launching an initiative aimed at strengthening relationships with customers.
Known as the Renew Principle, the new venture seeks to improve customer service through better communications, more personalized services and new technologies that will make it easier and more convenient to do business with Starkville Utilities.
Utility Set Up
How do I pay my Starkville utility bill?
Select “Starkville Utilities.” Confirm “Starkville Utilities.” Register for an account or sign in. Once logged in, you will be asked to accept the Terms and Conditions. Customers will need to register and log in to SmartHub. Select Pay and Payment Amount. Select Payment Method Type. Add Bank Account Information. Select Pay.
Where can I Find my Starkville Electric Department Bill?
You can find your bill online at Starkville Electric Department . What types of Starkville Electric Department payments does doxo process? doxo processes payments for all Starkville Electric Department services, including Electric and Water & Sewer. Do you work for Starkville Utilities (MS)?
How do I use Starkville utilities?
Once downloaded, open the app and click “By Location.” Type “Starkville” in search bar. Select “Starkville Utilities.” Confirm “Starkville Utilities.” Register for an account or sign in. Once logged in, you will be asked to accept the Terms and Conditions. Customers will need to register and log in to SmartHub. Select Pay and Payment Amount.
Does Starkville utilities have smarthub?
Life is stressful enough. Managing your utilities shouldn’t be. That’s the advantage of SmartHub—a new online billing and payment system now available to all Starkville Utilities customers. Upgrading to SmartHub puts customers in the driver’s seat like never before when it comes to managing their utility accounts.
Does Starkville utilities offer account management?
If saving money is among your New Year’s resolutions for 2023, Starkville Utilities offers a variety of account management options designed to help customers gain more control over their household budgets. In the world of customer reviews, a five-star rating is synonymous with excellence.
Why has Starkville utilities extended payment due dates?
In light of the delays, Starkville Utilities has extended payment due dates to provide the standard 15-day window for customers to pay bills. Trees enhance our landscapes, provide shade for our homes and are essential for a healthy environment.