Are you a Star, Idaho resident needing to pay your sewer or water bill to Star Sewer and Water? This guide will walk you through everything you need to know about paying online quickly and easily.
Overview of Star Sewer and Water
Star Sewer and Water provides wastewater treatment and drinking water services to the town of Star, ID and surrounding areas. Residential and commercial customers receive monthly bills for these essential utilities.
Bills can be paid online avoiding the need to mail payments or visit the Star Sewer and Water office in person. The online bill pay system allows payments anytime from your computer or mobile device.
Below I’ll cover the benefits of paying online, walk through the payment process step-by-step, and answer frequently asked questions.
Benefits of Paying Your Bill Online
Paying your Star Sewer and Water bill online provides a number of conveniences
- 24/7 access – Pay anytime, day or night
- Speed – Payments post instantly
- Convenience – Avoid trips to the office
- Payment history – View past statements and payments
- Auto-pay – Set up recurring automatic payments
- Paperless billing – Go green with online statements
- Account management – Update account and contact info
The online system makes paying bills easier than ever for Star residents.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Star Sewer and Water bill online:
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Visit Xpress Bill Pay
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Enter your account number and last name
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Select whether you want to pay the full balance or a partial payment
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Enter your credit/debit card or bank account information
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Review payment details and submit
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Receive confirmation email and obtain your receipt
The entire process only takes a couple minutes. The online portal is designed to be user-friendly.
Paying by Phone
In addition to paying online, Star Sewer and Water bills can be paid by phone:
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Call 866-392-0994
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Follow voice prompts to enter account details
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Provide payment information
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Receive confirmation number
This automated phone payment system is available 24/7 for added convenience.
Setting Up Automatic Payments
For ultimate convenience, you can enroll in auto-pay to have your bill paid automatically each month.
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Log into your online account
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Click on Auto-Pay Enrollment
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Select whether to use a credit/debit card or bank account
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Review terms and submit
With auto-pay, you’ll never miss a payment deadline again!
Account Management and Paperless Billing
Registering for an online account unlocks additional features:
- View statement and payment history
- Update account information
- Receive bills and notices electronically via paperless billing
- Get payment confirmations sent to your email
Go paperless to save time and trees!
Payment Security
Star Sewer and Water ensures payment information is protected:
- Data encryption during transfer and at rest
- Trusted third-party processor (Paymentus)
- Compliance with PCI data security standards
- No account data stored on utility servers
You can pay with confidence knowing your information stays secure.
Customer Service
If any questions come up regarding your online account or bill payment, contact Star Sewer and Water:
- Email: [email protected]
- Phone: 208-286-7388
Friendly customer service reps are available to assist customers weekdays during regular business hours.
Paying your Star Sewer and Water bill online is fast, easy, and secure. The online portal and mobile app allow you to pay in minutes any time of day or night.
Sign up for paperless billing and auto-pay to save time and hassle. With online account management, you’re in control of your utility payments. Pay online at Xpress Bill Pay for the ultimate convenience!
Star Sewer and Water FAQs
| Water Monthly Fee | $25.60 |
| Sewer Monthly Fee | $54.25 |
| Billing Directive Fee | $20.00 |
| Returned Check Fee | $17.50 |
| Reconnect Fee (During Office Hours) | $25.00 |
| Reconnect Fee (After Hours) | $75.00 |
| Meter Tampering Fee | $1000.00 |
| ¾” Meter | $675.00 |
| 1″ Meter | $1222.00 |
| 1½” Meter | $1440.00 |
| 2″ Compound Meter | $5960.00 |
| Broken Meter Charges: | |
| LIDS and Rings | $150.00 |
| MXU Whips | $ 15.00 |
| MXU | $300.00 |
| Register | $ 100.00 |
| Meter Base | $ 10.00 |
| Permit Application Fee – Residential | $5450.00 |
| Permit Application Fee – Commercial | Requires Plan Review |
| Permit Transfer Fee | $500.00 |
| WATER | |||
| Tier | Description | ||
| Tier 1/Base Rate | $25.60 per month includes first 10,000 gallons per month | ||
| Tier 2 | $2.00 per 1000 gallons between 10,001 and 14,999 gallons per month | ||
| Tier 3 | $5.00 per 1,000 gallons for 15,000 gallons+ per month | ||
| SEWER | |||
| Tier | Description | ||
| Tier 1/Base Rate | $54.25 per month includes first 10,000 gallons of metered water per month | ||
| Tier 2 | $2.00 per 1000 gallons between 10,001 and 14,999 gallons of metered water per month | ||
| Tier 3 | $5.00 per 1,000 gallons for 15,000 gallons+ of metered water per month |
Star residents can drop off unused medications, including prescriptions, over-the-counter, and pet medications.
City Hall 10769 W. State Street (2nd Floor Elevator Access)
Monday – Friday 8:00-5:00 (excluding holidays) Syringes and Liquids will not be accepted
STAR Sewer and Water Groundbreaking Final
FAQ
How do I pay my sewer bill in NJ?
How do I pay my sewer bill in CT?
How do I Pay my Star sewer bill?
Star Sewer – Clean Water. Responsible Management. Quality Service. To make a payment, set up auto-pay, or transfer accounts, visit Xpress Bill Pay. You will be directed to the payment processing site.
How do I pay my water/sewer service bill?
For your convenience, we offer several ways for you to pay your water/sewer service bill: Online – Click here to pay your bill using our convenient and secure online bill payment service. American Express, MasterCard, Visa and eChecks are accepted. Payments may take up to 48 hours to process and reflect on your account.
How do I pay my Xpress bill online?
To make a payment, set up auto-pay, or transfer accounts, visit Xpress Bill Pay. You will be directed to the payment processing site. Click here to pay online. After-hours water service reconnections or water related emergencies please contact Kevin McLeod at 208-565-8052 or Billy Myers at 208-965-7148.