Paying your utility bills on time every month is essential to avoiding service disruptions. For Stafford County, VA residents, here is a comprehensive guide on how to pay your Stafford County utility bill online, by phone, or in person.
Ways To Pay Your Stafford County Utility Bill
Stafford County offers several options for paying your utility bill each month Choose the payment method that is most convenient for you
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Online – Pay online through Stafford County’s payment portal You can pay by eCheck for free or by credit/debit card for a fee
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Auto-Pay – Set up automatic monthly payments directly from your bank account so your bill gets paid on time without any effort.
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Phone – Call Stafford County at 540-658-8616 during business hours to pay by credit/debit card over the phone.
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Mail – Send your utility payment to the mailing address on your bill to pay by check or money order. Allow 5+ days for mailed payments.
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In Person – Bring your payment to the Stafford County Administration Center at 1300 Courthouse Road during business hours.
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Drop Box – Use the after hours drop box located to the left of the County Administration Center entrance to drop off check/money order payments.
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Bank Bill Pay – Use your bank’s online bill pay feature. Be sure to enter your Stafford County account number correctly.
Paying Online Through Stafford County
For fast and secure online payments, the Stafford County online payment portal is the best option. Here’s how to pay your utility bill online:
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Click “Pay Now” under Stafford County Utility Payment
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Enter your Stafford County account number and last name
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Select whether you want to pay in full or just the current balance
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Enter your payment details and submit
Once submitted, your payment will typically process in 1 business day. You’ll receive a confirmation email with your payment details. Online payments made by 11:59 pm EST should be processed by the next business day.
Tips for Paying Online
- Have your utility bill handy to reference your account number
- Double check your account number when entering it
- Pay a few days before your due date in case of processing delays
- Opt for eCheck over credit/debit to avoid convenience fees
- Print or save your payment confirmation for records
Paying online is the fastest and most convenient way to pay your Stafford County utility bill. Just be sure to pay at least 1-2 days before your due date to avoid late fees.
Enrolling In Auto-Pay
The easiest way to avoid forgetting a payment is to enroll in auto-pay. With Stafford County auto-pay, your utility bill will be paid automatically each month directly from your bank account.
Follow these steps to set up auto-pay:
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Log into the online payment portal
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Click on “AutoPay Accounts” in the top menu
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Select your utility account and click “Enroll Account”
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Choose your bank account type and enter your details
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Pick your payment date and confirm the agreement
Once enrolled, your bill will be paid automatically on the date you selected each month. You’ll still receive a bill for your records, but no further action is required on your part.
To cancel auto-pay, simply log back into the payment portal and click “Cancel AutoPay” under your enrolled utility account. Give at least 5 business days notice before your next due date.
Tips for Auto-Pay
- Schedule payments 5+ days before your due date
- Ensure your bank account has sufficient funds on auto-pay date
- Notify Stafford County if your bank account changes
- Monitor bills for correct auto-pay amounts
- Cancel auto-pay if closing your utility account
Auto-pay takes the hassle out of paying bills. Just be diligent about checking your bill totals and bank balances to avoid issues.
Paying By Phone
For quick one-off payments when you don’t have time to get online, paying your Stafford County utility bill by phone is convenient.
To pay by phone:
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Call 540-658-8616 during normal business hours
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Speak to a representative and provide your account information
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Have your credit/debit card ready to make the payment
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Record the confirmation number as proof of payment
Phone payments enable you to easily pay on the go or if you prefer speaking to someone directly. Just note that a third-party convenience fee is charged for credit/debit card payments over the phone.
Tips for Paying By Phone
- Call during normal business hours
- Have your account number, card, and latest bill ready
- Double check payment amount before approving
- Record confirmation number for your records
- Save billing questions for your next call to avoid long wait times
For quick, one-off payments, calling in your utility bill can be worthwhile despite the convenience fees. Just be prepared before your call.
Paying By Mail
Though not as fast as electronic payments, you can pay your Stafford County utility bill by mailing in a paper check or money order.
To pay by mail:
- Write your payment to Stafford County Utilities
- Include your account number on the check
- Mail to the payment address listed on your utility bill
- Allow 5+ days for it to be delivered before your due date
Mailing in payments can often take 7-10 days to process. Be sure to send your payment at least 1 week before your due date to ensure on-time delivery.
Tips for Paying By Mail
- Always use the payment address printed directly on your latest bill
- Write your account number clearly on the payment
- Mail at least 7 days before your due date
- Consider certified mail if mailing close to your due date
- Follow up if your mailed payment is ever late
Mailing payments takes planning ahead, but can be a good option for anyone not comfortable with electronic payments. Just build in plenty of buffer between mailing and your due date.
Paying In Person
For those who prefer paying bills in person, you can bring cash, check, or money order payments directly to the Stafford County Administration Center.
To pay in person:
- Visit 1300 Courthouse Rd during business hours
- Have your current utility bill ready for reference
- Present your payment to the representative
- Get a receipt as confirmation
In person payments allow immediate confirmation that your bill is paid. However, this option requires you to make a trip to the county office during limited business hours.
Tips for Paying In Person
- Verify business hours and have your bill with you
- Use the drop box if arriving outside of business hours
- Get a receipt to confirm your payment went through
- Make checks payable to Stafford County Utilities
- Avoid close to due dates in case of wait times
Paying your utility bill in person is convenient if you prefer human interaction or need an instant payment receipt. Just be aware of limited business hours.
Important Payment Policies
To avoid issues when paying your Stafford County utility bill, be familiar with these key policies:
- A late fee is charged if payment is not received by the due date
- Accounts may be disconnected if a bill is 30+ days past due
- An additional fee is charged for any returned or rejected payments
- Third-party convenience fees apply to credit/debit card payments
- Your account number must be entered correctly for payments to process
- Payment confirmations should be retained for records
By being aware of Stafford County’s utility payment policies, you can ensure your payment goes through correctly and avoid unnecessary fees.
Paying your Stafford County utility bill on time is simple when you use one of the many payment options – online, phone, mail, auto-pay, and in person. Know the policies, double check your account details, leave buffer time for processing, and retain payment confirmations. Employ these best practices, and your utility payments will always process smoothly and on time!
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FAQ
What is the phone number for Stafford water bill?
What electric company does Stafford County use?
What is the average utility bill in Stafford, VA?
Does Stafford County have an online bill-paying system?
Stafford County transitioned to a new online bill-paying system for payments for Utilities and the Treasurer’s Office. The system, Invoice Cloud, is available on Stafford’s website and offers secure and reliable payment options.
Does Stafford have a payment system?
The system, Invoice Cloud, is available on Stafford’s website and offers secure and reliable payment options. One of the major improvements from the old system is the new ability to set up automatic payments for utilities and tax bills right from the Stafford website. As well, users can choose to receive text notifications.
Is Stafford County responsible for electronic payments made through a third-party payment service?
Stafford County is not responsible for Electronic Payments made through a third-party payment service that is not supported by the County. Penalties will be assessed by Stafford County Utilities for payments made through a third-party payment service that are not received by the due date. For the disconnection policy, click here.
Does Stafford County treasurer pay bills the same way?
The Stafford County Treasurer’s Office recognizes no one person pays their bills the same way. We are teaming up with Invoice Cloud to provide a simple and reliable bill presentment and payment platform with flexible options that fit you! Will I be able to pay more than one account at a time?
How do I pay my Stafford account?
Search, View and/or Pay your Stafford accounts in one convenient location (Personal Property, Real Estate, Utilities, and Lifetime Dog Licenses). Enroll in automatic payments or schedule your payment in advance. ACH/eChecks are fee free! ACH/eCheck payments returned for ANY reason will be subject to additional fees and further collection actions.
Does Stafford County charge a convenience fee?
Visa, MasterCard, American Express and Discover credit card payments are subject to a convenience fee imposed by the provider. Stafford County is not responsible for Electronic Payments made through a third-party payment service that is not supported by the County.