Receiving medical care can be stressful enough without having to worry about hospital billing and payment St. Peter’s Hospital aims to make paying your bill as simple and convenient as possible. Read on for a complete guide to understanding your hospital charges and making payments online, by phone, or in person
Overview of St. Peter’s Hospital
St. Peter’s Hospital is a 357-bed regional acute care facility located in Albany, NY. It is part of St. Peter’s Health Partners, one of the largest health systems in upstate New York. Key details about St. Peter’s Hospital billing and payment:
- Non-profit hospital that accepts most major insurance plans
- Online bill pay, phone pay, and in-person options
- Financial assistance programs available
- Customer service reps to answer billing questions
- Payment plans and long-term financing options
Below we will walk through everything you need to know as a patient at St Peter’s Hospital when it comes time to pay your medical bills
Understanding Your Hospital Charges
After receiving care at St. Peter’s Hospital, you will get a detailed summary of charges for things like:
- Room fees
- Lab tests and imaging
- Surgery and procedures
- Supplies and equipment
- Medications
- Therapy services
- Nursing care
Charges will vary based on the treatment, tests, and length of your stay. St. Peter’s prices are in line with average costs for the Albany region.
You are responsible for paying the portion of charges that your health insurance does not cover. This includes deductibles, copays, and coinsurance.
Paying Your Hospital Bill Online
The fastest and most convenient way to pay your St. Peter’s Hospital bill is through online bill pay. To get started:
- Go to the St. Peter’s Patient Portal
- Log into your account or register as a new user
- Select “Make a Payment” and choose St. Peter’s Hospital
- Enter payment details and submit
You can use a credit card, debit card, or e-check. Payments made before 3 PM will typically process same-day.
Paying Your Hospital Bill by Phone
To pay your hospital bill over the phone:
- Call St. Peter’s Customer Service at (518) 525-2227
- Provide your account number and billing details
- Make payment using automated system
Have your credit card or bank account information ready. Phone payments are processed immediately.
Paying Your Hospital Bill In-Person
You can visit the St. Peter’s Hospital billing office in-person to make a payment.
- Go to the billing office on the 1st floor near the main lobby
- Make your payment by cash, check, or money order
- Get a printed receipt for your records
In-person payments allow you to speak directly with a billing representative if you have any questions.
Payment Plan Options
If you are unable to pay your full balance due, St. Peter’s offers interest-free payment plans to help patients pay over time. Speak to a financial counselor to set up a monthly payment schedule that fits your budget.
They also work with third-party lenders like CareCredit that provide low interest financing for larger medical bills.
Financial Assistance Programs
St. Peter’s Hospital has financial assistance programs that provide discounted or free care if you qualify based on income, expenses, and family size. These programs include:
- Charity care
- Sliding fee scale discounts
- Catastrophic care coverage
Submit an application to find out if you are eligible for reduced costs.
Tips for Paying Your Hospital Bill
Follow these tips for a smooth billing and payment process:
- Provide accurate insurance info upfront to maximize coverage
- Double check bills for errors and speak up if charges seem incorrect
- If insured, stay in-network as much as possible to minimize out-of-pocket costs
- Ask about price estimates if you are uninsured or have high deductible coverage
- Seek financial assistance immediately if you anticipate payment challenges
- Set up recurring payments online if possible to avoid missed due dates
Paying hospital bills can be confusing, but St. Peter’s billing team is there to help. Contact them with any questions or for personalized payment options.
Summary
St. Peter’s Hospital offers multiple ways to pay your medical bills conveniently including online, by phone, automatic payments, and in-person. Their financial counselors can also help you find discounts or arrange affordable payment plans based on your financial situation. Reach out for assistance to ensure you understand your responsibility and pay your hospital charges on time.
Life just got a bit easier for you!
Our Online Business Office is simple, secure and available to you anytime you need it. Features include:
- Access and view your updated account information 24 hours a day, 7 days a week.
- Use your Visa, Mastercard, Discover or American Express to pay your accounts online.
- View recent insurance payments and personal payments applied to your accounts.
- Easily update your accounts when your personal information changes.
- Get answers to your questions and communicate with the business office via e-mail.
Click to Make Payment
Monthly Payment Plans Click Here Call the Billing Office at (732)745-8550 if service was done BEFORE March 10, 2017
St. Peter’s Hospital – New Billing System Launches This Month
FAQ
What is Saint Peter’s University Hospital known for?
How many beds does St Peter’s Hospital Albany NY have?
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Name and Address:
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Saint Peter’s Hospital 315 South Manning Boulevard Albany, NY 12208
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Type of Facility:
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Short Term Acute Care
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Type of Control:
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Voluntary Nonprofit, Church
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Total Staffed Beds:
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502
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Total Patient Revenue:
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$2,399,542,778
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Can I pay my bill online at St Peter’s?
Instead, St. Peter’s offers access to MyChart as an online bill-pay option. To pay your bill online for services in the new system, you can pay online by creating a MyChart account or paying as a guest. An end date for limited, read-only Patient Portal access has not been set. We will update this information when an end date has been set.
What is St Peter’s health’s payment policy?
A copy of the charges will be provided to the patient upon request. St. Peter’s Health policy is that all balances will be paid or approved payment arrangements made within 30 days after receipt of first bill. The basic payment plan requires a minimum monthly payment of 10% of the original balance or $100.00, whichever is greater.
Will Saint Peter’s pay my health insurance?
If you have health insurance coverage, Saint Peter’s will bill your health insurance company. We will contact your health insurance company if there is any problem in processing the claim. However, if we do not receive payment from them in about 45 days, we will contact you for payment. You may then seek a refund from your health insurance company.
Does St Peter’s offer a bill-pay option?
Instead, St. Peter’s offers access to MyChart as an online bill-pay option. There’s also an option to “Pay as a Guest” in the MyChart billing system. As always, if you have questions about billing, you can connect with our local patient billing expert team at 406-447-2783.
Is St Peter’s health a tax-exempt health system?
St. Peter’s Health, a tax-exempt and not-for-profit health system, is committed to providing medically necessary care to those patients in need regardless of age, race, sex, religion, or ability to pay. Patients not covered by insurance or unable to pay in full for services rendered must contact St. Peter’s Health Financial Counseling Team.
Does St Peter’s health offer MyChart?
Connect with our local patient billing expert team at 406-447-2783 On June 10, 2023, we upgraded our billing services to MyChart. St. Peter’s Health is proud to offer MyChart through a partnership with SCL Health, which is now a part of Intermountain Healthcare. All services received on or after June 10, 2023, will be billed through MyChart.