Receiving medical care can be stressful enough without having to worry about navigating complex billing systems. Fortunately, St. Mary’s healthcare facilities across the country make paying your bill as smooth and convenient as possible. In this comprehensive guide, we’ll walk through the various options for paying your St. Mary’s medical bills quickly and easily.
Overview of St. Mary’s Medical Facilities
St. Mary’s Health System operates numerous hospitals clinics and outpatient centers across several states. Major facilities include
- St. Mary’s Medical Center (California)
- St. Mary’s Medical Center (West Virginia)
- St. Mary’s Regional Medical Center (Oklahoma)
While specific details may vary slightly by location, all St. Mary’s facilities offer similar payment platforms and policies. This includes online bill pay financial assistance payment plans, and more.
Pay Your Bill Online
The easiest way to pay a St. Mary’s bill is through the secure online payment portal. This allows you to pay anytime, anywhere in just minutes from a smartphone, tablet, or computer.
To get started, first locate your specific St. Mary’s facility website and look for the “Pay Your Bill” or “Patients and Visitors” links. This will take you to the payment portal.
If it’s your first time, you’ll need to create an account. Provide your St. Mary’s account number, email address, and create a password.
Already have an account? Simply login with your email and password. Select the relevant account, enter payment details, review the information carefully, and submit.
Online payment options include:
- Credit/debit card
- eCheck (direct bank account withdrawal)
You’ll receive instant email confirmation upon completing payment.
Financial Assistance
St. Mary’s provides financial assistance programs to uninsured and underinsured patients based on income criteria. This includes discounted or free care options.
To learn if you qualify, download the financial assistance application from the St. Mary’s website. Submit the completed form along with income documentation. A representative will contact you to review eligibility and discuss next steps.
Uninsured patients may also inquire about St. Mary’s basic or enhanced financial assistance programs which base charges on income level.
Payment Plans
If paying your entire balance upfront poses a challenge, St. Mary’s can arrange a monthly payment plan for your convenience. This allows you to pay in smaller installments over time.
Contact the billing department by phone or email to request a payment plan. Provide information on your income and expenses to determine affordable installment amounts.
Payment plans help avoid being sent to collections agencies as long as you make consistent on-time payments.
Billing Questions and Disputes
If you have any questions about charges on your St. Mary’s bill, first reference the detailed statement for clarity. Further itemizations can be requested as well.
If you still need assistance understanding specific charges or feel there is an error, contact the billing department right away to dispute. Provide as much detail as possible to facilitate investigation.
Simple billing questions are typically resolved quickly. More complex disputes may require additional time for review before a final determination.
Other Payment Options
In addition to online payments, St. Mary’s accepts:
- Checks or money orders by mail
- Cash payments in-person
- Credit/debit cards by phone
Mailed payments should include the remittance slip and be sent to the payment processing address printed on your statement.
When paying cash, visit the cashier’s office at your St. Mary’s facility. Remember to get a receipt for your records.
To pay by phone, call the billing department and follow prompts to make a card payment.
Communication Preferences
Make sure St. Mary’s has your most up-to-date contact information so you receive bills and statements in a timely manner. This includes your current mailing address, phone number, and email.
Billing questions are typically handled by phone and email. However, you can opt for paperless billing to access statements electronically through the payment portal instead.
Update your details under your account profile anytime changes occur. Streamlined communication ensures critical billing information reaches you.
Protecting Sensitive Information
St. Mary’s utilizes advanced security measures to safeguard your personal and financial data including:
- Encryption of sensitive information
- Secure portal access via password login
- Validation checks for account changes
- Routine audits of security protocols
Rest assured your information stays protected when paying bills online or by phone.
Avoiding Late Fees
While St. Mary’s aims to be flexible with financial hardships, accounts that go unpaid for long periods are subject to late fees. This is detailed in the payment policy.
Avoid penalties by paying your balance or setting up a payment plan in a timely manner. Late fees provide incentive to keep accounts current.
If a legitimate emergency prevents on-time payment, call St. Mary’s billing right away to discuss options before the due date passes.
Getting Support
Don’t hesitate to reach out to the St. Mary’s billing department with any payment questions or issues. Contact options include:
- Call billing phone number on your statement
- Email billing department
- Chat live via website portal
Support is also available for financial assistance applications, payment plan setup, medical record requests, and more.
With multiple help channels, you can get answers and resolve bill payment challenges with ease.
Paying Bills Made Simple
St. Mary’s medical facilities make managing healthcare expenses less stressful through transparent billing processes. Paying online is fast and simple. Financial assistance alleviates cost concerns. Payment plans offer flexibility. And excellent support provides guidance each step of the way. Now you have all the tools to pay your St. Mary’s bill promptly and confidently.
Estimate Your Health Care Costs
Dignity Health is committed to helping patients make informed decisions about their care. Our cost estimate tool helps you estimate your out-of-pocket costs for care. This tool provides cost estimates for at least 300 common medical services and procedures.
While this tool can help you estimate some health care costs, it’s important to know that it only provides a partial estimate. The estimate includes the hospital’s charges and fees, but it does not include physician fees, such as charges for your emergency room physician, radiologist or anesthesiologist. In addition, your final cost may be higher or lower depending on many factors, including insurance coverage, the length of your stay in the hospital, health complications and recommended treatments ordered by your doctor.
For a more complete understanding of your financial responsibility, contact your insurance provider. You may also contact us to speak with a Dignity Health financial counselor and learn about financial assistance options you may be eligible for.
To generate the most accurate estimate for your health care procedure, please have the following information available:
- Insurance information, if applicable (not required)
- Patient’s personal information, including contact information
- The name of your procedure or service
We are committed to price transparency and empowering patients to understand their health care costs. Basic information about pricing and costs is provided below. For a more complete understanding of your financial responsibility, we encourage you to contact your insurance provider.
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How do I get financial assistance at St Mary Medical Center?
· For financial assistance, click here. The Online Business Office at St. Mary Medical Center was created to provide you with information about the hospital billing process and financial resources available to you.
Does St Mary’s Health System Bill my health plan?
To make life easier for our patients, we will automatically bill your health plan, including Medicare and Medicaid, on your behalf. If you have more than one health plan, St. Mary’s Health System will bill additional insurance carriers. Billing statements will be sent to patients on a timely basis.
Does St Mary’s Medical Center offer financial assistance to uninsured patients?
St. Mary’s Medical Center offers a Basic and an Enhanced Financial Assistance Program to uninsured patients. An uninsured patient is someone who does not have any health coverage at all, whether through insurance or any government program, and who does not have any right to be reimbursed by anyone else for their healthcare expenses.
What is the online business office at St Mary Medical Center?
The Online Business Office at St. Mary Medical Center was created to provide you with information about the hospital billing process and financial resources available to you. The Online Business Office was created to provide you with information about the hospital billing process and financial resources available to you.
How does insurance work at St Mary’s Health System?
At St. Mary’s Health System, insurance is billed as a courtesy to the patient. The patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts. Patients should contact their insurance carrier if payment has not been made within 45 days.
How do I contact St Mary’s Health System?
We can help. Call our Patient Accounts department at (877) 727-9190 for assistance with the following: At St. Mary’s Health System, insurance is billed as a courtesy to the patient. The patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts.