Paying your medical bills can be confusing and stressful. St. Joseph Hospital aims to make the billing and payment process as simple as possible for patients. This guide will explain the different ways you can pay your St. Joseph Hospital medical bill online, by phone, or in person.
Overview of St. Joseph Hospital’s Billing Process
St. Joseph Hospital will automatically bill your health insurance plan on your behalf after receiving medical services If you have multiple health plans, the hospital will bill any secondary or tertiary plans as well
You will receive a statement from the hospital after your insurance company has paid their portion, notifying you of any remaining balance. If you have no health insurance, you will receive a bill directly within a few days and then monthly statements thereafter.
St Joseph Hospital will also make two reminder phone calls if your account remains unpaid. The hospital encourages patients to contact them with any billing questions or to ask about financial assistance options
Online Bill Pay
The easiest way to pay your St. Joseph Hospital medical bill is online through their patient portal. Below are the key steps:
- Go to St. Joseph Hospital’s website and click on “Pay My Bill”
- Select whether you are paying a hospital or physician bill
- Enter your account number and other billing details
- Choose to make a one-time payment or set up a recurring payment plan
- Enter your payment information and submit
The benefits of paying online include 24/7 access, paperless billing, and automated tracking of all your household bills You can also view statements and set up notifications through the portal
Pay by Phone
To pay your St. Joseph Hospital bill over the phone, call (877) 727-9190. This number connects you to the hospital’s automated payment system.
You will need to have your account number, invoice amount, and payment information ready. The automated system walks you through the steps to make a payment or set up a recurring plan.
Phone payments are best for anyone who prefers talking through the process or does not have easy internet access. However, the lines are only open on weekdays during standard business hours.
Pay by Mail
To pay your bill by check or money order via mail, follow these instructions:
- Wait to receive your printed billing statement in the mail
- Write your account number on the check or money order
- Make it payable to St. Joseph Hospital
- Mail it in the return envelope provided
This is the most traditional way of paying hospital bills but involves more time and paperwork. Be sure to mail your payment at least 7-10 days before the due date to ensure it is received on time.
In-Person Payments
You can also pay your St. Joseph Hospital bill in person by visiting the patient accounts office, located at:
St. Joseph Hospital
172 Kinsley St
Nashua, NH 03060
The office is open Monday-Friday from 8:00am to 4:00pm. Patients can pay using cash, check, money order, or credit card when visiting the office. This option works well for anyone who likes the face-to-face interaction or needs same-day payment receipt.
Financial Assistance Options
St. Joseph Hospital offers financial assistance programs to patients who qualify based on income thresholds and other criteria. These options include:
- Charity care – For low-income uninsured patients, balances may be forgiven
- Discounted self-pay rates – Uninsured patients may pay lower set rates for services
- Payment plans – Affordable monthly payments instead of lump-sum bills
- Medicaid – Government-subsidized health coverage
You can call the patient accounts office or visit the hospital’s Financial Assistance page to learn more.
Get Help with Billing Questions
If you have any questions about your St. Joseph Hospital medical bills or payment options, call (877) 727-9190 to speak with a representative. They can help explain your bills, set up payment plans, update insurance info, and more.
You can also visit the Patient Accounts office in-person or email any billing questions to the hospital’s dedicated email address.
The billing and payment process can seem complex, but St. Joseph Hospital aims to provide exceptional customer service. Reach out for personalized assistance so you can resolve any medical billing issues.
Provider Based Billing Overview
As a department of St. Joseph Hospital, all of our affiliated physician practices, with the exception of St. Joseph Hospital Pediatrics, have transitioned to “Provider-Based Billing.” Due to Medicare regulation related to provider-based billing, patients will receive two bills per visit. One bill will be for physician/provider services and one will focus on facility-related charges.
Below is a list of Frequently Asked Questions which may be helpful:
PBB refers to the billing process rendered in a hospital department. This process takes place when the hospital owns space and employs physicians and other support personnel who are involved in your care.
Patients will continue to receive excellent quality care with their physician. Scheduling appointments tests and procedures will remain the same.
Due to federal Medicare regulations, you will receive two separate bills. One bill will focus on the care you receive from our providers and staff and the other will cover facility fees. Previously these charges were grouped together. Once Medicare has processed their portion for the charges, the balance will be submitted to a secondary payor, if you have one. If there is a balance, you will receive a bill this amount.
If you are a Medicare patient and have supplemental insurance, it is likely that you will not encounter additional out-of-pocket expenses. If you do not have supplemental insurance, there may be an additional cost to you.
Get Help with a Billing Issue or Question
We understand that medical bills can be confusing, and the cost of care can be overwhelming. We can help. Call our Patient Accounts department at (877) 727-9190 for assistance with the following:
- Getting help understanding your bill
- Establishing a payment plan
- Making a payment
- Updating or changing insurance information
Paying your bill with My St. Joseph’s
Does St Joseph’s Health offer online bill payment?
As an added convenience for our patients, St. Joseph’s Health is pleased to offer online bill payment. With one simple click, you can review your account details, update insurance information, and make quick and easy payments.
Does St Joseph’s Health Cover Hospital Medical Services?
All hospital medical services are covered by this policy. If you have a question regarding your bill, please contact our Billing Department for assistance at 315-448-5375 or ext. 8-5375 in house. Pay My Bill Online As an added convenience for our patients, St. Joseph’s Health is pleased to offer online bill payment.
How do I Pay my Chi Saint Joseph Health Bill online?
Welcome to CHI Saint Joseph Health online bill pay. We’ve made arrangements for you to pay your bill online from your home or anywhere that has a computer connected to the Internet. You can securely pay your bills online through a number of payment options. Pay your bill online through MyChart. Login to your MyChart account here.
When will I receive a billing statement from St Joseph Hospital?
Billing statements will be sent to patients on a timely basis. St. Joseph Hospital will send you a statement, following your insurance carrier payment notifying you of your obligation. If you have no insurance, a bill will be sent to you within a few days. Following the initial bill, you will receive monthly statements.
Does St Joseph Health offer Patient Financial Services?
At St. Joseph Health, we are committed to providing you with a quality healthcare experience, as well as convenient and secure bill payment. Our Patient Financial Services team is ready to answer your questions and provide dedicated, reliable service between the hours of 8 a.m.-5 p.m. Monday through Friday.
How do I contact St Joseph Hospital?
We can help. Call our Patient Accounts department at (877) 727-9190 for assistance with the following: At St. Joseph Hospital, insurance is billed as a courtesy to the patient. The patient remains responsible for contacting their insurance carrier to ensure prompt payment of their accounts.