How to Pay Your Bill with St. Elizabeth Physicians

Paying your medical bills can be confusing but St. Elizabeth Physicians offers a variety of convenient options to take care of your financial obligations. In this comprehensive guide I’ll walk you through everything you need to know about paying your St. Elizabeth Physicians bill online, by phone, by mail or in person.

Overview of St. Elizabeth Physicians

St. Elizabeth Physicians is part of the St. Elizabeth Healthcare network based in Northern Kentucky. With over 500 physicians across 50 specialties, they provide quality healthcare services throughout the region.

When you receive care from a St. Elizabeth Physicians provider you’ll get a bill for their services separate from any hospital or facility fees. It’s important to pay your physician bill on time to avoid late fees or collection actions.

Online Bill Pay

The easiest way to pay your St. Elizabeth Physicians bill is online through their website. Here’s how to pay online:

• Go to www.stelizabethphysicians.com and click on “Pay My Bill”

• If you already have a MyChart account, log in and select “Pay Bill” to make a payment.

• If you don’t have a MyChart account, click on “Pay Bill” and enter your account number, date of birth and invoice number to make a one-time payment.

You can pay your St. Elizabeth Physicians bill online using a bank account, credit card or debit card. The online payment portal is secure and processes payments immediately.

I recommend setting up a MyChart account if you’ll be paying bills regularly. With MyChart, you can view balances due, set up payment plans and receive billing statements electronically.

Pay by Phone

To pay your physician bill over the phone, call (859) 344-5555 between 7:30am and 5pm on weekdays. Have your account information ready and a customer service representative can assist you in making a payment.

You can pay by credit card, debit card or electronic check over the phone. One advantage of paying by phone is that you can speak to a billing specialist if you have any questions about your statement.

Mail-In Payments

If you prefer to pay your St. Elizabeth Physicians bill via mail, follow these steps:

• Detach the payment coupon from the bottom of your paper statement.

• Write your account number on the check or money order.

• Mail your payment and coupon to:

  St. Elizabeth Physicians
  PO Box 630839
  Cincinnati, OH 45263

It’s important to include your account number and the payment coupon to ensure the payment is applied correctly. Allow 7-10 business days for your mailed payment to be received and processed.

In-Person Payments

You can also pay your St. Elizabeth Physicians bill in person at any of their office locations or the central billing office.

Visit www.stelizabethphysicians.com/locations to find a location near you. In-person payments can be made by cash, check or credit/debit card.

When paying in person, be sure to bring your statement or account number. Let the staff know you’re there to make a payment and they’ll direct you accordingly.

Payment Plan Options

If you’re unable to pay your full balance due, St. Elizabeth Physicians offers payment plans to assist patients.

To set up a payment plan, call the billing office at (859) 344-5555. You’ll need to provide financial information to determine an appropriate monthly payment amount.

Payment plans allow you to pay your outstanding balance over time while avoiding collections activities. You can also set up payment arrangements through your MyChart account online.

Financial Assistance Programs

St. Elizabeth Physicians offers financial assistance options for patients based on financial need:

Financial Hardship Program: This program provides discounted care for patients with family income below 200% of the federal poverty level. You’ll need to complete an application and provide income documentation to determine eligibility.

Self-Pay Discounts: Uninsured patients who don’t qualify for the Financial Hardship Program receive automatic discounts on their bills.

Uninsured Patient Assistance: Billing counselors can help uninsured patients find health insurance coverage or apply for government assistance programs.

Contact the billing office to learn more about these financial assistance options if you’re unable to afford your medical bills.

Medicare Billing Information

If you have Medicare coverage, here’s some important billing information to understand:

• St. Elizabeth Physicians will file claims to Medicare on your behalf and collect any cost-sharing amounts from you.

• You may need to sign an Advanced Beneficiary Notice (ABN) for services Medicare is unlikely to cover. This makes you responsible for non-covered charges.

• Any services not covered by Medicare are your responsibility, either out-of-pocket or through supplemental insurance.

• You can apply for financial assistance or payment plans if you’re unable to afford what you owe.

Be sure Medicare has your most current information on file so claims are processed accurately in a timely manner.

Collections Process

It’s important to pay your St. Elizabeth Physicians bills in a timely manner to avoid collections activities. Here’s what you can expect:

• Your account may be sent to an outside collection agency if unpaid after 120 days.

• You’ll receive collection letters and calls requesting payment.

• Unpaid debts may be reported to credit bureaus, impacting your credit score.

• Legal action could eventually be taken for unresolved accounts.

Avoid collections by paying your bill promptly or contacting the billing office to make payment arrangements. Communicate with them if you’re experiencing financial hardship.

Billing Questions?

If you have any questions about your St. Elizabeth Physicians statement, call (859) 344-5555 between 7:30am and 5pm on weekdays.

Some common billing issues they can help resolve:

• Incorrect personal or insurance information on file

• Disputing billed amounts or dates of service

• Unclear explanation of insurance payments or patient responsibility

• Eligibility for financial assistance programs

Having your statement and insurance details available speeds up the process when inquiring about billing discrepancies.

Stay On Top of Your Medical Bills

Managing medical bills from different providers can be challenging. Take proactive steps to ensure your St. Elizabeth Physicians statements are paid accurately and on time:

• Notify them promptly of any insurance or demographic changes

• Understand your health insurance coverage and benefits

• Don’t ignore bills – follow up quickly if something seems incorrect

• Consider consolidating bills in one location like MyChart

• Set reminders to pay bills by specified due dates

• Ask questions and seek financial assistance if needed

Staying organized and communicating with St. Elizabeth Physicians makes paying health care bills less stressful. Use their website, online portal, phone and in-person options to take care of your financial obligations.