How to Pay Your St. Bernard Parish Water Bill

Having running water in your home is a modern necessity. However, you must pay your water bill regularly to the St. Bernard Parish Department of Water and Sewer to keep your service running. If you’ve received a water bill from St. Bernard Parish and need to make a payment, this guide will walk through the various payment options available.

Below I’ll cover how to pay your St. Bernard Parish water bill online, by phone, in person, or by mail. I’ll also discuss setting up autopay, financial assistance programs, and tips for understanding your water bill charges.

Paying Your St. Bernard Parish Water Bill Online

The fastest and most convenient way to pay your St. Bernard Parish water bill is online through the parish website. The online payment system allows you to securely pay by credit/debit card or e-check.

To pay your St Bernard Parish water bill online

• Go to the St. Bernard Parish website and click on “Pay Water Bill Online”

• If prompted, select Water & Sewer as the department.

• Enter your 10 digit account number and 4 digit PIN number.

• Select whether you want to pay your full balance or a partial payment amount.

• Enter your payment details and submit.

• A confirmation page and receipt will appear after successful payment.

Paying online is quick, easy, and can be done anytime from your computer or mobile device. You can also set up recurring payments.

Paying Your Water Bill by Phone

In addition to online payments, you can pay your St. Bernard Parish water bill over the automated phone system. This allows you to pay without speaking to a representative.

To pay your water bill by phone:

• Call the number provided on your water bill statement for automated payments.

• Follow the prompts to enter your 10 digit account number and 4 digit PIN.

• Choose to pay full balance or specify a partial payment amount.

• Provide your debit/credit card information or electronic check details.

• Stay on the line to receive a confirmation number when the payment processes.

Paying by phone is convenient and takes just a few minutes. You can call to make one-time or recurring payments.

Paying in Person at St. Bernard Parish

You also have the option to pay your water bill in person at the St. Bernard Parish Water and Sewer office. This allows you to pay by cash, check, money order, or card.

To pay your water bill in person:

• Go to the Water and Sewer office during open hours.

• Provide your account number and let the clerk know you want to make a payment.

• Select your desired payment amount and method. Get a receipt.

• Ask any billing or payment questions while you’re there.

• Double check your balance and due date before leaving.

Paying in person gives you face-to-face interaction which some may prefer. Just watch out for long wait times during peak hours.

Paying Your St. Bernard Water Bill by Mail

Mailing in a payment is an option if you want to pay by check or money order instead of electronically.

To mail your water bill payment:

• Make checks or money orders payable to St. Bernard Parish Water & Sewer.

• Include your 10 digit account number on the payment to ensure proper processing.

• Mail your payment to the address listed on the water bill statement.

• Allow 5-7 business days for mailed payments to post to your account.

• Pay early to avoid late fees if mailing close to your due date.

While slower than other methods, mailing a check gives you a paper trail for your records.

Setting Up Autopay for St. Bernard Parish Water

For convenience, you can enroll in autopay to have your water bill paid automatically each month from your bank account.

To set up autopay with St. Bernard Parish Water & Sewer:

• Login to your online account on the parish website.

• Navigate to the autopay page under your profile.

• Enter your bank account information.

• Autopay will withdraw your balance monthly on the due date.

• Update your account details whenever your card expires or number changes.

With autopay, you don’t have to remember to pay each month or risk late fees. Just be sure funds are available on the withdrawal date.

Getting Financial Assistance for Water Bills

If you are struggling financially, St. Bernard Parish offers programs to assist qualified low-income households with water bills.

To get financial assistance for water bills:

• Contact the water department and ask about aid programs.

• Complete an application with income verification.

• If approved, you may receive discounted rates or payment matching.

• Re-apply annually to continue receiving assistance.

Don’t let water bills going unpaid due to financial hardship. Call early to discuss aid options.

Tips for Understanding Your Water Charges

To manage your water bill, it helps to understand what the various charges mean:

• Service charge – Fixed monthly cost for service and meter maintenance.

• Water usage – Charges for your gallons used based on meter reading.

• Sewer – Fee for sewer service and treatment costs.

• Taxes – Local taxes assessed on the water service.

• Due date – Payment must be received by this date to avoid penalties.

Knowing the meaning behind each fee helps you verify accuracy and budget accordingly. Don’t hesitate to call with billing questions.

Pay Your St. Bernard Parish Water Bill Today

Having access to running water is essential, but requires staying current on your payments to St. Bernard Parish Water and Sewer. They make it easy to pay online, by phone, in person, or by mail. Consider enrolling in autopay to avoid late payments. Seek financial assistance if needed. Understanding your bill charges allows you to manage your water usage and payment. Paying your water bill promptly ensures this vital service continues flowing in your home.