As a Spire Energy customer, you have options when it comes to paying your natural gas bill While online payments, autopay, and mail-in payments offer convenience, some customers may prefer to pay over the phone Spire provides a dedicated phone number you can call anytime to check your balance and make a payment.
Benefits of Paying Your Spire Bill by Phone
There are a few advantages to paying your Spire Energy bill by phone:
- Speak directly with a customer service agent who can answer questions or investigate issues
- Make a payment without needing to create an online account
- Check your current account balance before making a payment
- Use a debit/credit card or electronic check without needing to mail payments
- Get immediate payment confirmation during the call
The ability to discuss your account and pay your bill in one quick call makes phoning in Spire payments useful for many customers
Spire Energy Customer Service Phone Number
To pay your Spire gas bill over the phone, simply call 1-800-582-1234. This dedicated customer service and billing line is available 24/7.
When prompted, say “Make a Payment” to be connected directly with an agent who can take your payment. Have your Spire account number ready to provide.
If you have any bill or service questions before or after making your payment, the agent will be able to assist you.
What Information is Needed to Pay by Phone?
To complete a payment over the automated phone system, have these account details on hand
- Spire account number
- Service address zip code
- Payment amount
- Debit/credit card number or bank account details
You’ll enter the payment amount and card or account information using your phone keypad. Follow the voice prompts to process your payment.
Can I Choose a Payment Date?
Yes, when paying your Spire bill by phone, you can select the date you want the payment to process. This allows you to post-date a payment for the future if needed.
Just request your desired payment date when prompted. Payments can be scheduled for the current date or a future date. Just remember to have enough available funds by the processing date.
Payment Confirmation and Receipt
After entering your Spire bill information, you’ll receive automated payment confirmation. Be sure to write down the confirmation number for your records.
A detailed payment receipt will also be mailed to your billing address. This will show your account number, service address, payment amount, processing date, and confirmation number.
Saving phone payment receipts makes it easy to track payments and balances.
Can I Sign Up for Autopay by Phone?
Absolutely! The Spire customer service agents can help you enroll in automatic monthly payments over the phone. Autopay deducts your bill from a checking account or credit card each month, saving you time.
To enroll, just request to sign up for autopay when speaking with an agent. They’ll guide you through selecting a payment method and confirming details to get autopay setup immediately.
Making Partial or Installment Payments
If needed, the Spire customer service number allows you to make partial payments on your account balance. Just specify the payment amount when prompted.
You can also arrange an installment payment plan by phone if you need to spread out your balance over multiple months. The agent can determine eligibility and customize a plan.
Avoid Late Fees with Phone Payments
One of the biggest perks of paying bills by phone is avoiding late fees. Since phone payments process almost instantly, you can call on your due date if you forgot to pay online or via mail. This prevents costly late charges.
As long as you pay by the due date, your on-time payment history will not be disrupted. Just beware of calling too late in the day as payments near the cutoff time may not process immediately.
Speak to a Person for Account Help
The option to speak with a knowledgeable Spire agent is key when paying by phone. You can get immediate answers to account questions or issues without waiting on email or mail responses.
Check your most up-to-date balance, change due dates, update billing information, understand charges, request payment extensions, and manage other account needs right over the phone.
Conveniently Manage Your Spire Account
Paying your gas bill doesn’t have to be difficult or time-consuming when you use Spire Energy’s phone payment line. Call anytime 24/7, speak with helpful agents, make installment arrangements, sign up for autopay, avoid late fees, and take control of your account. The ability to pay your Spire bill over the phone provides flexibility and convenience.
More ways to pay
- Pay by phone by giving our automated phone system a call 24/7
- Pay by mail to the address on your bill, or find the address here
- Pay in person at one of many in-person payment locations
- Receive your monthly Spire bill in your email inbox by enrolling in Paperless Billing
- Receive text reminders by updating your communication preferences in My Account
- Learn about payment assistance programs available to Spire customers
Profile Menu What can we help you find?
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- Make a one-time payment as a registered user in My Account using your debit or credit card or a bank account
- Make a one-time guest payment using your debit or credit card or a bank account
- Make automatic monthly payments by enrolling in Spires Auto Pay program
Get Steady Gas Bills with Spire’s Budget Billing Program
FAQ
How do I call C Spire to pay my bill?
Can I pay Spire with a credit card?
Will Spire send a disconnect notice?
How do I pay my spire energy bill?
To pay your Spire Energy bill by mail, write your account number on your check or money order payable to Spire. Send your payment along with the payment stub from your monthly statement using the provided return envelope. Allow 7-10 business days for mailed payments to reach Spire’s processing center before your due date to avoid late fees.
How do I contact spire energy?
The phone system is user-friendly and will prompt you through each step. If you prefer to speak directly with a customer service agent to handle your Spire Energy bill payment, you can call 1-800-582-1970 and select the billing inquiry option. Here’s how it works: When you call, select the “billing inquiry” option from the phone menu.
How do I Check my spire account balance?
When prompted by the automated system, use your phone keypad to enter your 10-digit Spire account number. This number can be found on your monthly Spire bill statement. After entering your account number, the automated system will state your current account balance due. You can choose to pay the full balance or a partial payment amount.
How do I Manage my spire account online?
If you’d like to manage your Spire account online, you can register with My Account at any time. If you’ve signed up for Spire online access by creating a new login, sign in here. I want to pay online without registering my account. Available 24/7. Please have your account information ready. 800-887-4173
Why should I sign up for spire’s budget billing program?
Get predictable monthly bills by signing up for Spire’s Budget Billing program. You’ll pay more in the summer when you use less gas, and less in the winter when usage is higher. Easy, simple and secure. Enter your location and our system will guide you through the process. You will be done and on your way in no time!
Who is spire energy?
Spire Energy provides natural gas service to over 1.7 million residential, commercial, and industrial customers across Missouri, Alabama, Wyoming, and Mississippi. As an energy delivery company, Spire distributes natural gas to homes and businesses for water heating, cooking, clothes drying, and heating.