Paying bills can be a chore. Mailing checks buying stamps remembering due dates – it all takes time. Spartanburg Water Works’ online bill pay system makes it easy to pay your water bill efficiently. Read on to learn how online bill payment can simplify your life.
An Overview of Spartanburg Water Works Online Bill Pay
Spartanburg Water Works offers an online bill payment system that provides customers with a convenient way to pay water bills electronically. Here’s an overview of the key features:
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Account management – View your account balance, billing history, and make account updates like address changes
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One-time payments – Make secure one-time debit/credit card payments or schedule future payments.
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Recurring payments – Set up automatic monthly billing using your debit/credit card for hassle-free payments.
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eBill enrollment – Go paperless by opting to receive billing statements electronically through email
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Payment history – Your payment activity is stored in your online account for easy reference.
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24/7 access – Pay bills anytime, anywhere with internet access on computers or mobile devices.
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Multiple payment methods – Use debit cards, credit cards, or electronic bank drafts to pay.
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Alerts – Get usage alerts, leak alerts, and due date reminders through email or text.
Why Pay Bills Online? Benefits for Customers
Paying your water bill online provides many helpful benefits:
Convenience
The #1 benefit of online bill pay is the convenience. Skip trips to offices or buying stamps – just pay in your pajamas from home in minutes!
Efficiency
Online payments save you time each month. No paperwork to manage. Payments are handled electronically in just a few clicks, with automatic options available.
Organization
Online accounts store your payment history neatly in one place for easy access, eliminating hunting for mailed statements. Going paperless removes clutter.
Cost Savings
Paying online saves money on stamps and envelope costs. Plus, electronic payments avoid late fees from forgotten mailed payments. Discounts are also offered for eBill enrollment.
Reliability
Electronic payments have fewer errors than mailed checks. Payments are processed instantly, so you always know your account is paid and up to date.
Security
Online payments are more secure than sending checks in the mail. Spartanburg Water Works keeps your financial information encrypted and protected.
Eco-Friendly
Going paperless by paying bills online reduces waste and protects the environment. Each paperless customer saves about 2.5 pounds of paper per year.
How to Enroll in Spartanburg Water Works Online Bill Pay
Ready to simplify with online bill payment? Follow these easy steps:
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Create an Online Account – Go to SpartanburgWater.org and click “Pay Online”. Select “Access Our Online Payment Portal” and provide your account details to register.
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Go Paperless – Under Account Settings, enroll in eBill to go paperless and receive statements by email only.
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Set Up Payment Method – Add your credit/debit card or bank account as your payment method.
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Establish Recurring Payments – Under AutoPay, set up automatic monthly payments to be deducted automatically on your due date.
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Make One-Time Payments – Login anytime to make one-time payments or schedule future payments as needed.
Once enrolled, you’ll gain instant access to all the convenience of online bill payment and account management through Spartanburg Water Works!
Tips for Managing Your Online Account
Here are some tips for optimizing your online bill pay experience:
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Check your account regularly for the latest charges and new billing statements.
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Set up payment reminders if not using AutoPay so due dates don’t get missed.
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Update your account immediately if your contact information changes so you continue receiving email notices.
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Review statements carefully and report any discrepancies or issues right away.
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Take advantage of usage alerts to monitor water consumption and prevent leaks.
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Don’t forget to change your password periodically to keep your account secure.
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Provide an alternate contact who can access the account when you’re traveling or unavailable.
Answers to Common Online Bill Pay Questions
Switching to online bill payment often raises questions for new users. Here are answers to some frequently asked questions:
Is online bill payment safe to use?
Yes, Spartanburg Water Works uses the latest security measures like encryption to keep your account and payment information protected.
What payment methods can I use?
You can pay your water bill online using debit cards, credit cards, or bank account electronic funds transfers.
When will payments come out of my account?
One-time payments process instantly, while scheduled and automatic payments will deduct on the billing due date.
Can I still get a paper bill if I want?
Yes, paperless billing is optional. You can enroll in eBill to go paperless or continue receiving mailed paper statements.
What if I need to update my credit card or account information?
You can easily update your payment method at any time by logging into your online account. Keeping this info current avoids declined payments.
Who do I contact for questions about my bill or account?
You can use the online messaging feature to contact Spartanburg Water Works customer service for any billing or account questions.
Go Paperless and Simplify Billing
As you can see, Spartanburg Water Works makes it simple and easy to pay your water bill online in just minutes each month.
Take advantage of the convenience, organization, reliability, and cost savings of electronic billing and payment. Sign up for online bill pay today to simplify your life and go green! Ditch the paper bills and stamps for the many benefits of streamlined online account management.
Spartanburg Water and the City of Spartanburg
How can I pay my Spartanburg Water Bill online?
You can pay your Spartanburg Water bill online with doxo by using a credit card, debit card, or direct from your bank account. doxo is a simple and protected way to pay your bills with a single account and accomplish your financial goals. Pay your Spartanburg Water bill and manage all your bills, get payment due date reminders, and schedule automatic payments from a single app.
How do I contact Spartanburg Water?
Spartanburg Water offers phone, text and e-mail notifications with important information about your account or area, including service interruptions. Or call our Customer Experience Team at (864) 582-6375 or (877) 797-7773 (Landrum Customers Only) Review payment options at Spartanburg Water.
How much does a city fee cost in Spartanburg?
Online City Fee Payment Portal Link Online Parks and Recreation Fee Payments The City of Spartanburg includes a small fee on all credit card transactions of $1 plus 1.7% of the total charge or fee. For example, if you are using a credit card to pay a $10 fee, your total would be: $10 + $ 1 + $ 0.17 (0.017 × amount of fee or bill.
Does Spartanburg Water have a past due notice?
There will not be a separately mailed Past Due Notice. Spartanburg Water will attempt a final notification by phone, text, and email for customers that provide us with their current contact information. SERVICE DISCONNECTION FOR NON-PAYMENT STATUS The last date to pay the Past Due balance will be shown on the bill.
How much is a credit card fee in Spartanburg?
The City of Spartanburg includes a small fee on all credit card transactions of $1 plus 1.7% of the total charge or fee. For example, if you are using a credit card to pay a $10 fee, your total would be: $10 + $ 1 + $ 0.17 (0.017 × amount of fee or bill. This amount will be more or less depending on the fee or bill). Fine Payment Link
Does Spartanburg Water have a QR code?
Please note that this is not a communication from Spartanburg Water, and appears suspicious. We recommend that you do not use your digital device to access the QR code. If you have questions, please contact our Customer Experience team at (864) 582-6375. We offer several options to make paying your bill quick and easy.