How to Pay Your Southwest Tennessee Electric Bill: A Guide to Payment Options

Having reliable electric service is crucial for any home or business As a customer of Southwest Tennessee Electric Membership Corporation (STEMC), it’s important to understand your payment options for easily paying your electric bill each month This comprehensive guide will walk through the available payment methods, fees, and tips for managing your STEMC electric account.

Overview of Southwest Tennessee Electric

Southwest Tennessee Electric is an electric cooperative providing power to residential and business members in southwest Tennessee. Their service area includes

• Fayette County
• Hardeman County
• Haywood County
• Madison County
• Tipton County

As the service provider, STEMC handles billing, payment collection, and customer service for electricity users within their territory. Bills are issued monthly and payments are due by the due date printed on your statement.

Ways to Pay Your STEMC Electric Bill

STEMC offers several convenient payment options to provide flexibility in managing your electric account:

Pay Online

The fastest way to pay is through STEMC’s online Member Portal and payment system. You can pay by debit/credit card or electronic check with no fee. You can also set up autopay.

To pay online, go to https://stemc.utilitynexus.com.

Pay by Phone

Call 1-866-539-6185 to pay over the phone using a debit/credit card or electronic check. A convenience fee may apply to phone payments.

Pay by Mail

Mail in a check or money order using the payment stub from your paper bill. Send payments to:

Southwest TN EMC
P.O. Box 158
Brownsville, TN 38012

Pay in Person

Bring cash, check, or money order payments to one of two STEMC office locations:

• Brownsville – 115 W. Main St
• Selmer – 365 Hwy 45 Bypass

Pay at Kiosks

Use the self-service kiosks at the Brownsville or Selmer STEMC offices to pay by cash, check, or credit/debit card.

AutoPay

For automated payments, enroll in auto-pay through the Member Portal to have your bill paid automatically each month.

Budget Billing

For consistent electric bills, sign up for STEMC’s Budget Billing plan which averages costs over the year.

Payment Arrangements

If struggling to pay, call STEMC to explain your situation and set up tailored payment arrangements.

Assistance Programs

Those who qualify can apply for bill payment assistance through STEMC’s Project Help program funded by member donations.

Tips for Paying Your STEMC Bill Successfully

Follow these tips and best practices when managing your STEMC electric account and payments:

• Provide up-to-date contact info and promptly report any changes
• Opt-in to paperless billing and notifications to avoid missed bills
• Carefully review monthly usage and charges for accuracy
• Pay a few days early to ensure on-time delivery of mailed payments
• Sign up for autopay or budget billing for predictable amounts
• Ask about extensions or arrangements if facing financial hardship
• Inquire about assistance programs if eligible based on income
• Notify STEMC immediately about any billing issues or discrepancies

Paying your STEMC electric bill on time is important to avoid late fees and disruption of service. With online, phone, mail, auto-pay and in-person options, you can choose the most convenient way to pay each month. Stay on top of your electric account and payment due dates to maintain uninterrupted power to your home or business.