A Guide to Southeastern Indiana Remc Bill Pay and SmartHub

Paying your electric bill to Southeastern Indiana Rural Electric Membership Corporation (REMC) is now easier than ever with SmartHub. This online and mobile platform allows members to easily view usage, pay bills, set up recurring payments report outages and more.

In this comprehensive guide we’ll explain everything you need to know about Southeastern Indiana Remc bill pay through SmartHub including

• What is Southeastern Indiana REMC?
• Overview of SmartHub and its key features
• How to sign up for SmartHub
• Step-by-step instructions for paying your bill
• Setting up autopay or recurring payments
• Getting usage alerts and bill notifications
• Contacting customer support
• Accessing billing history and statements
• Using SmartHub’s mobile app
• Benefits of managing your electric account online

Whether you’re a new or existing Southeastern Indiana REMC member, read on to learn how SmartHub can simplify paying your electric bill and managing your account.

What is Southeastern Indiana REMC?

Southeastern Indiana REMC (SEI REMC) is a member-owned rural electric cooperative providing electric service to parts of Dearborn, Franklin, Ohio, Ripley, and Switzerland counties in southeastern Indiana.

As a not-for-profit electric co-op, SEI REMC is owned by the customers it serves. The co-op strives to provide members with reliable electricity and energy services at affordable rates.

Overview of SmartHub Features and Capabilities

SmartHub is SEI REMC’s online account management platform. Members can use SmartHub via web or mobile app to:

• View up-to-date account balance and billing history
• Make one-time payments
• Set up recurring auto-pay
• Monitor daily electric use
• Receive bill notifications
• Report outages
• Manage account profile and settings
• Go paperless

SmartHub makes managing your electric account easy and convenient on your schedule.

How to Sign Up for SmartHub

Signing up for SmartHub only takes a few minutes:

1. Go to https://seiremc.smarthub.coop/

2. Click “New User” under Register

3. Enter your SEI REMC account number and last name

4. Create your SmartHub username and password

5. Select your notification preferences

6. Agree to the terms and conditions

7. Verify your email address

Once registered, you can immediately log in and start using SmartHub’s many helpful features.

Paying Your Electric Bill Through SmartHub

Here are step-by-step instructions for paying your SEI REMC electric bill online through SmartHub:

1. Log into your SmartHub account

2. From the overview page, click on “Billing & Payments”

3. Select the account you want to make a payment for

4. Click “Pay Now” and enter the payment amount

5. Select your payment method such as credit/debit card, check, or bank account

6. Click “Continue” and review payment details

7. Submit payment and get a confirmation receipt

Paying through SmartHub is fast, easy, and secure. You can pay on web or mobile in just minutes!

Setting Up AutoPay for Recurring Bill Payment

For hands-off bill payment, SmartHub allows you to enable AutoPay:

1. Under “Billing & Payments”, click on “Auto Pay Program”

2. Select the account to enroll in AutoPay

3. Choose your payment method and enter details

4. Pick the day each month to debit your account

5. Review and submit your AutoPay enrollment

Once active, your bill will be paid automatically each month. You can cancel or edit AutoPay at any time.

Getting Electric Usage Alerts and Bill Notifications

SmartHub makes it easy to monitor electric use and stay on top of your bill:

• Set usage threshold alerts to be notified when electric use hits a certain level

• Opt to receive bill ready and past due notifications via email and/or text

• Review daily electric usage graphs to identify patterns

Proactive monitoring ensures no surprises on your next bill!

Contacting Customer Support Through SmartHub

If you have questions or need assistance, SmartHub provides multiple ways to contact SEI REMC:

• Click “Contact Us” at the top to send a message to the Member Services team

• Use the live chat pop-up during business hours

• View FAQs for quick answers to common questions

• Get SEI REMC contact info to call or email

SmartHub makes it easy to get support from your electric co-op when you need it.

Accessing Past Electric Bills and Usage History

With SmartHub, your billing history is always at your fingertips:

• Click “Billing & Payment History” to view past electric bills going back 24 months

• Download or print PDFs of any old statements

• Export data on electric use history, billing totals, and payment history

Having digital access to billing records makes managing your account easier.

Paying Bills and Managing Your Account via Mobile App

Along with web access, you can download the free SmartHub app for Apple and Android devices. The app allows you to:

• Pay bills, view statements, and check account balances
• Monitor electric use and set notifications
• Report outages with your location
• Contact customer service
• And more!

The mobile app brings all the power of SmartHub to your phone or tablet, anywhere.

Benefits of Paying Your Electric Bill Online

SmartHub provides SEI REMC members with many benefits for managing accounts online:

• Convenience – Pay bills and monitor electric use 24/7

• Savings – Avoid late fees, save postage costs

• Security – Payment card industry compliant

• Control – Set usage alerts and recurring payments

• Accessibility – Manage account on web or mobile app

• Eco-friendly – Go paperless and reduce waste

• Simplicity – Easy to pay, view statements, and contact support

• Service – Direct link to SEI REMC for any needs

SmartHub gives you greater insight and control over your electric account.

Paying your SEI REMC electric bill online with SmartHub is a fast and convenient option for members. Sign up for an account, learn to use the key features, and take advantage of anytime access across devices. SmartHub makes power account management simple.