A Quick Guide to Paying Your Water Bill in South Holland, IL

Having access to clean running water in your home is essential, but you need to pay your water bill regularly to the Village of South Holland to keep your service active. This article will explain the easy process for paying your water bill in South Holland and provide tips for avoiding late fees or service interruptions.

Overview of South Holland’s Water Billing

The Village of South Holland provides water service to residents and businesses located within the village limits Water bills are issued monthly and include charges for water usage, sewer service, and garbage collection

The Clerk & Collector’s office handles water billing and payments. You can pay your South Holland water bill online, by phone, by mail, or in person. The village offers multiple payment options to make it quick and convenient to keep your account in good standing.

Benefits of Paying Your Water Bill on Time

Paying your water bill by the due date avoids penalty fees, collections actions, and service shutoffs It ensures you have continuous access to running water for household needs Other benefits include

  • Avoiding late payment fees of 1.5% per month
  • Preventing water service disconnection
  • Maintaining good credit by paying bills on time
  • Saving money compared to reactivation fees if disconnected
  • Preventing damage from leaks, mold, or sewer backups

Overall, paying on time is the responsible thing to do and maintains uninterrupted water service.

How to Pay Your Water Bill Online

The easiest way to pay your South Holland water bill is online through the village’s website:

  1. Go to www.southholland.org and click on “Pay Water/Sewer Bills” under Clerk & Collector.

  2. Select “Pay Water Bill Online” and you will be redirected to the payment portal.

  3. Enter your 10-digit account number with no dashes. Click “Continue.”

  4. Choose a payment amount and select your payment method, like credit card or bank account.

  5. Provide your payment details and billing address. Carefully review then submit payment.

  6. You’ll receive an email confirmation that your payment was processed.

Online payments post instantly to your account, so it’s a fast and convenient option. The village accepts Visa, Mastercard, Discover, and ACH payments.

Paying Your Water Bill by Phone

You can also pay your South Holland water bill conveniently by phone:

  1. Have your water bill handy so you have your 10-digit account number and balance due.

  2. Call the payment line at 855-786-5265.

  3. Follow the automated prompts to enter your account number and payment details.

  4. Confirm the payment amount and that details entered are correct.

  5. Once the payment processes, you’ll receive a confirmation number.

  6. Payments by phone require a small $1.50 convenience fee.

The phone payment system is available 24/7, but keep the earlier 4:30pm cutoff time in mind for same-day processing.

Paying Your Water Bill by Mail

If you prefer to pay your bill by mail, follow these simple steps:

  1. Wait for your paper bill to arrive in the mail each month.

  2. Detach the payment stub from the bottom of the bill.

  3. Write your South Holland Water account number on the stub.

  4. Indicate the payment amount on the stub.

  5. Enclose a check or money order made out to “Village of South Holland.”

  6. Mail the stub and payment in the return envelope provided well before the due date.

Payments by mail take 7-10 days to process, so mail early to avoid late fees. Cash payments cannot be accepted by mail.

Paying in Person

You can also pay your water bill in person at:

Village of South Holland
Customer Service Center
16220 Wausau Ave
South Holland, IL 60473

The office is open 8am to 4:30pm, Monday through Friday. You can pay by cash, check, money order, or credit/debit card. Bring your water bill or know your account number. In-person payments get applied instantly to your account, avoiding late fees.

What Happens If You Pay Late?

To encourage prompt payment, South Holland charges late fees on overdue water bills:

  • After 10 days late, a 10% penalty fee is added.

  • Accounts 30 days late are subject to disconnection.

  • A $20 fee applies for reconnection once payment is made.

Avoid these extra costs by paying your bill early or on time. Contact the village immediately if you expect difficulty paying on time. Payment plans or assistance may be available for those facing financial hardship.

Budget Billing Can Help You Plan Ahead

South Holland offers an optional Budget Billing program to make it easier to manage the amount due each month. This program averages your usage over the past 12 months to calculate a fixed monthly payment amount.

To start, your account must be in good standing. Budget billing helps avoid mid-winter spikes but your bill is still adjusted annually for rate increases. Contact the village for details or to enroll.

Assistance Is Available for Qualified Households

If you are low-income and struggling to pay your South Holland water bill each month, assistance programs are available:

  • The Low Income Household Water Assistance Program (LIHEAP) offers federal aid administered through the Will County Center for Community Concerns. Call 815-722-0722.

  • South Suburban Family Shelter provides additional emergency utility bill assistance. Call 708-335-3028.

  • Catholic Charities and local churches may also offer help avoiding disconnection.

  • Contact the village to ask about possible payment arrangements if facing a shutoff.

So don’t hesitate to seek help if you are eligible for water bill financial assistance. These programs help ensure continued access to essential water services.

Avoid Shutoffs by Monitoring Your Account

Log in to your South Holland online account portal to:

  • View your latest water bill
  • See account balance
  • Check payment history
  • Monitor water usage
  • Set up autopay or paperless billing
  • Receive notifications of past-due accounts

Routinely checking your account status helps avoid unexpected shutoffs for non-payment. You can also call the billing department at 708-210-2900 with any questions.

Paying Your Water Bill is Quick and Easy

Monitor your account regularly, and contact the village promptly if you expect any difficulty paying your bill. Take advantage of budget billing or financial assistance programs if available. Maintaining good standing ensures you continue receiving uninterrupted water service. Paying bills on time is a small price to pay for the essential service of water delivery to your tap.

South Holland Water Bill Pay

Water Bill Explained

FAQ

What’s the area code for South Holland?

South Holland, Illinois
Area code
708
FIPS code
17-70850
GNIS feature ID
0418788
Website
www.southholland.org

Who is the staff of the South Holland Public Works?

The Public Works Department is managed by Michael Cramer, our Public Works Director, Eric DiSanto, our Public Works Supervisor and Siobhan Schuenemann the department’s Executive Assistant. Please feel free to reach out to any one of them for help.

What is the curfew in South Holland?

By village ordinance, an 11 p.m. curfew from Sunday night through Thursday night is set for residents under 17. The curfew is midnight on Friday and Saturday nights. South Holland police actively enforce the curfew law. Violations could result in a fine not less than $25.

How can I pay my South Holland Water Bill?

To pay your South Holland Water Bill, you can use doxo for secure bill payment on your behalf. You can pay with a Visa, MasterCard, or Discover credit card or debit card, Apple Pay, or with your bank account. Please note that doxo is not an affiliate of or endorsed by Village of South Holland (IL), also known as southholland.org or South Holland Water Dept (IL).

How do I pay my village of South Holland (IL) Bill?

You can pay your Village of South Holland (IL) bill with doxo. Pay online with a credit card, debit card, or direct from your bank account. For more information, see our FAQ pages. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.

How long does South Holland Water service take?

South Holland Water makes starting service generally take just two business days with their online form. To start service, click here to fill out a Start Service Form . When you move out of a home in South Holland, you’ll need to stop your water service to avoid continued billing.

How do I create a new South Holland Water account?

To create a new account with South Holland Water, click here to go to the account creation page. Once you have created the account, you can set up payment using credit, debit, or direct deposit.

Does South Holland have a late fee?

If you pay after the 20th of the month, a late fee is added. © 2023 Village of South Holland, IL 16226 Wausau Avenue, South Holland, IL 60473 Ph: (708) 210-2900 Powered by revize. Government Website Experts Login

Does South Holland Water have a water quality report?

South Holland Water is required by the Safe Drinking Water Act to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. Under the authority of the EPA, WaterZen reviews and makes this information available in a concise, straightforward, and easy-to-understand way.

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