Paying your water bill just got a whole lot easier for residents of South Bend, Indiana. The city recently launched an online bill pay system, allowing customers to view and pay their water bills entirely online This new system makes paying your South Bend water bill super convenient No more mailing checks or driving downtown to drop off payments. Now you can pay from the comfort of your home in just a few clicks.
As a South Bend resident myself, I was thrilled when I heard about the new online bill pay option. Paying bills is one of those necessary evils in life that I always dread Writing checks, putting them in envelopes, sticking on stamps – it’s all such a hassle The new online system completely eliminates all those petty annoyances. In this article, I’ll walk you through everything you need to know about paying your South Bend water bill online.
Why Pay Your Water Bill Online?
Let’s start with why you should take advantage of the online bill pay option in the first place. There are a few major benefits:
-
It’s fast and easy. Paying online takes just a few minutes. All you need is your account number and billing information. The whole process is very intuitive.
-
You can set up autopay. The online system allows you to schedule recurring payments from your checking account. Set it and forget it!
-
Access your account anytime. You can log in and view your balance and payment history 24/7. No need to track down paper bills.
-
No late fees. Online payments post instantly, so you’ll never miss the due date and risk late fees.
-
It’s more eco-friendly. Going paperless cuts down on waste and protects the environment.
As you can see, paying your water bill online just makes good sense all around. It’s quicker, easier, gives you more access and control, and helps the planet. What’s not to love?
How to Sign Up for Online Bill Pay
Ready to get started with online bill pay? Signing up is easy and only takes a few minutes. Here are simple step-by-step instructions:
-
Go to the South Bend Municipal Utilities website.
-
Click on “Sign Up Now” under the “My Account Login” section.
-
Fill out the registration form with your account and contact information. Make sure to have your most recent paper bill on hand, as you’ll need details from it to complete the form.
-
Agree to the terms and conditions and click “Submit Registration.”
-
Check your email inbox for a verification link and click it to activate your online account.
And that’s it! Once your account is verified, you can start paying your water bill online as soon as your next bill generates. The whole signup process shouldn’t take more than 10-15 minutes.
How to Pay Your Water Bill Through the Online System
Using the online bill pay system itself is just as easy as signing up. Follow these steps whenever you’re ready to make a payment:
-
Go to South Bend Municipal Utilities and click on “My Account Login.”
-
Enter your username and password and click “Login.”
-
Your account dashboard will display your current balance due. Click on “Pay Now.”
-
Enter the amount you wish to pay and select your payment method. You can pay by credit card, debit card or electronic check.
-
Fill in your payment details and click “Continue.”
-
Verify that all payment details are correct and click “Process Payment.”
-
You’re done! The online system will display a confirmation page and send a receipt to your email address.
The payment will typically process instantly and your account balance will update accordingly. So simple! I love how quick and hassle-free it is to pay my water bill online now.
Tips for Managing Your Online Account
Once you’ve signed up for online bill pay, here are some tips for managing your account:
-
Go paperless. You can opt out of mailed paper bills and access everything online. Reduce clutter and help the environment!
-
Set up autopay. Schedule recurring payments so you never miss a bill. Just be sure you have enough money in your linked bank account.
-
Update contact info. Keep your email, phone number and mailing address current so you don’t miss any important notifications.
-
Check your usage. Log in anytime to view your current and historical water usage and charges. Monitor for abnormal spikes.
-
Get account alerts. Opt in to receive email or text alerts for things like approaching due dates, past due notices, usage spikes and scheduled payments.
-
Save payment proof. Download or print copies of receipts and confirmation pages in case you need proof of payment later.
-
Change your password periodically. Update your login credentials every so often to keep your account secure.
Following these tips will help you get the most out of the convenient new online bill pay system.
Paying your water bill is a necessary evil, but the City of South Bend has made the process as painless as possible with the new online bill pay system. Sign up today and say goodbye to paper bills, checks and stamps! Paying your water bill just became a whole lot easier.
Understanding Your South Bend Utility Bill:
- For water emergencies, contact the Water Works service department at 574.235.9464.
Pay Your South Bend Utility Bill
South Bend Municipal Utilities distributes the monthly utilities bill, which is comprised of trash pickup, water and sewer services. Account holders can visit the South Bend Municipal Utilities Customer Service Office, located at 125 W. Colfax Ave. or call 311. Below are the various options for bill pay. Note: All payments are due by 5:00 pm on the date indicated on the bill.
- Pay Online at utilities.southbendin.gov
- Use MasterCard, Discover Card, or Visa Credit/Debit card at utilities.southbendin.gov. If you don’t want to set up an online account, you can still make a one-time payment using Quick Pay on the home page.
- Account holders can download billing statements via online account.
- There is no additional fee for this service.
- South Bend Municipal Utilities is not affiliated with any online third party paying agents. Make sure you understand the terms of service before utilizing any third party paying agents; South Bend Municipal Utilities is not responsible for any delays in payments that are made through such outside services.
- Learn how to use the online portal to access and manage your account information.
- CheckFreePay
- Make a payment in-person at 40-plus locations across the city where CheckFreePay is offered, such as Dollar General, Speedway, Walmart and more. Find in-person payment locations at checkfreepay.com.
- Pay By Phone
- Call 574.235.9236 and follow the instructions on the integrated voice response (IVR) system.
- There is no additional fee for this service.
- Automatic Bank Draft
- Download an application for Automatic Bank Draft bill payment.
- Pick up an automatic bank draft application at the South Bend Municipal Utilities Office, located at 125 W. Colfax Ave.
- Mail Payments
- South Bend Municipal Utilities PO Box 7125 South Bend, IN 46634-7125
- Remember to include bill stub to expedite your payment
- In-Person(South Bend Municipal Utilities Customer Service Office is located at 125 W. Colfax Ave.)
- Lobby hours are Monday through Thursday from 8:30 am to 5:00 pm and Friday from 9:00 am to 5:00 pm
- After Hours Payment in the Night Dropbox
- May be placed in the night dropbox at the South Bend Municipal Utilities Customer Service Office, located at 125 W. Colfax Ave. The drop box is located to the left of the Colfax Ave. entrance.
- Payment will be applied to the account the next business day.
- Starter or counter checks will not be accepted for payments at any time.
- Payments will not be accepted for shut off accounts left in the night drop box or mail unless money order is used.
Viewing your bills and payments on the South Staffs Water app
How do I pay my utility bill in South Bend?
Account holders can visit the South Bend Municipal Utilities Customer Service Office, located at 125 W. Colfax Ave. or call 311. Below are the various options for bill pay. Note: All payments are due by 5:00 pm on the date indicated on the bill. Use MasterCard, Discover Card, or Visa Credit/Debit card at utilities.southbendin.gov.
How do I pay a bank draft bill in South Bend?
Call 574.235.9236 and follow the instructions on the integrated voice response (IVR) system. There is no additional fee for this service. Download an application for Automatic Bank Draft bill payment. May be placed in the night dropbox at the South Bend Municipal Utilities Customer Service Office, located at 125 W. Colfax Ave.
Does South Bend Municipal utilities have an online account?
If you don’t want to set up an online account, you can still make a one-time payment using Quick Pay on the home page. Account holders can download billing statements via online account. There is no additional fee for this service. South Bend Municipal Utilities is not affiliated with any online third party paying agents.
Where can I place a payment in South Bend?
May be placed in the night drop box at the South Bend Municipal Utilities Office, located at 125 W Colfax Avenue. The drop box is located to the left of the Colfax Avenue entrance. Payment will be applied to the account on the next business day.
Is South Bend Municipal utilities affiliated with third-party paying agents?
South Bend Municipal Utilities is not affiliated with any online third-party paying agents. Make sure you understand the terms of service before utilizing any third-party paying agents; South Bend Municipal Utilities is not responsible for any delays in payments that are made through such outside services.
Does South Bend Water Works use groundwater?
South Bend Water Works solely utilizes groundwater to serve more than 112,000 customers. There are nine well fields which can produce water to be treated before making its way to homes and businesses via 550+ miles of water main.