South Alabama Gas provides safe reliable natural gas service to homes and businesses across south and central Alabama. As a customer you receive monthly bills for your gas usage that must be paid on time to avoid service disruption. South Alabama Gas offers flexible payment options to make paying your gas bill quick and convenient.
Understand Your Gas Bill
South Alabama Gas bills residential customers on a monthly cycle. Your bill contains important information including:
- Account number
- Service address
- Previous balance
- Gas usage and charges
- Current charges due
- Due date
- Payment stub
Take time to review the charges and meter readings each month Contact South Alabama Gas customer support with any bill questions
Key Bill Charges
Your South Alabama Gas bill has a few key charges:
Delivery Fees
This covers the cost of delivering natural gas to your home via pipelines and infrastructure. The rate depends on your location and customer class.
Usage Charge
This charge is based on the amount of natural gas your household actually consumed that month according to your meter readings. Rates are charged per therm.
Taxes & Surcharges
Various government-mandated taxes and fees will also appear, such as sales tax and franchise fees.
Other Fees
Other charges like connection fees, late fees, or security deposits may apply depending on your account status.
Monthly Payment Due Date
South Alabama Gas bills are due around the same time each month. The exact due date is printed on your individual statement.
Payments received after the due date are considered late and will incur a late payment fee. Service may also be disconnected for non-payment.
Pay your bill in full each month by the due date to avoid penalties. Mark your calendar with the due date as a monthly reminder.
Ways to Pay Your Gas Bill
South Alabama Gas offers convenient options for paying your monthly natural gas bill:
Online – Pay by e-check or credit/debit card via Account Manager on southalabamagas.org. A fee may apply.
Phone – Call 844-546-8163 anytime to use the automated phone payment system.
Mail – Send check or money order to the payment address printed on your bill stub.
In Person – Visit any South Alabama Gas local office during business hours to pay by cash, check or credit/debit.
Auto Bill Pay – Set up recurring monthly payments from your checking account. Complete and submit the Auto Bill Pay form.
Budget Billing – Pay a consistent amount each month based on your average usage by enrolling in Budget Billing.
Financial Aid – Payment assistance programs are available for qualifying limited income customers.
Avoid Late Fees
Pay your South Alabama Gas bill by the due date each month to avoid a late payment fee, usually $10.
If a past due balance remains unpaid, your gas service may be disconnected. Reconnection fees will then apply to resume service.
Set payment reminders and utilize the many convenient pay options to pay on time and prevent late fees. Contact customer support immediately if you expect difficulty paying on time. Payment plans or aid may be available. Don’t let your gas get shut off.
Account Management Tips
- Review charges monthly to spot abnormal usage
- Provide accurate contact information for billing needs
- Sign up for paperless eBills to save paper
- Pay a few days early as a buffer against delays
- Consider enrolling in budget billing to stabilize costs
- Report any service or billing issues promptly
- Update payment method if card expires/account closes
Reliable natural gas service is essential for home comfort and daily life. Stay in good standing by paying your South Alabama Gas bill in full and on time every month. Take advantage of the flexible payment methods that fit your needs.
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Maybe you are switching from electric to gas?
It’s Easy to Become a Customer
It is easy to become a Natural Gas customer. Simply fill out both forms listed below and submit along with a copy of your government issued state ID.
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FAQ
What is the phone number for South Alabama utilities bill payment?
Does South Alabama Gas offer budget billing?
If you have any questions, please feel free to contact your local South Alabama Gas office. If you prefer an average bill each month we offer budget billing. Budget billing is perfect for the customer who enjoys an average bill each month, no more high bills in the winter and low bills in the summer.
How do I pay my South Alabama utilities bank statement?
You will receive an email each month to notify you that your statement is ready to view, print, and pay. If you select the option to pay online you will be redirected to the customer portal. Note: If you decide to opt out of e-billing, you will need to call 251-866-2365. What is South Alabama Utilities’ Bank Draft Plan?
Who is South Alabama Gas?
Contact us today to get started, and you’ll be utilizing natural gas in no time. South Alabama Gas is here to serve the state’s natural gas needs. We were formed in the early 1960s, and have been providing top-notch service ever since. Safety is our number one priority — we never cut corners when it comes to our customers’ well being.
How do I get a South Alabama utility statement by E-Bill?
South Alabama Utilities is proud to inform our customers about the option to go green and receive statements by e-bill. Click here to signup or visit the Customer Service Billing page to view your statements. You will receive an email each month to notify you that your statement is ready to view, print, and pay.
Does South Alabama Gas do maintenance?
South Alabama Gas will handle all of the maintenance, and you’ll never have to worry about running out of gas. Need an Appliance?
Why should you choose South Alabama Gas?
Natural gas is an efficient way to heat your home while enjoying the money you’ll save — when you go natural, you only pay for what you use. South Alabama Gas will handle all of the maintenance, and you’ll never have to worry about running out of gas.