The Easiest Way to Pay Your South Adams County Water Bill

Paying your water bill should be simple and stress-free. That’s why South Adams County Water offers easy and convenient ways for customers to pay their water bills online, by phone, by mail or in person. With multiple payment options, you can choose the method that works best for your needs.

Online Bill Pay

The quickest way to pay your South Adams County Water bill is online through the utility’s website. Setting up an online account takes just a few minutes. Once your account is activated, you can view your current charges, see payment history, set up automatic payments and more.

To pay online, simply log into your account, enter your payment details and submit. It’s fast, easy and you can pay anytime from your computer or mobile device. Online payments are posted to your account immediately, so you don’t have to worry about late fees if you pay on your due date up until 11:59pm.

Pay By Phone

If you prefer to pay your water bill over the phone, South Adams County Water offers a convenient pay-by-phone option. To use the automated phone payment system, dial 303-288-2646 and follow the prompts to enter your account number and payment details. You can pay with a debit/credit card or electronic check Phone payments are fast and available 24/7.

Mail-In Payment

Paying by mail is easy too. Simply write your South Adams County Water account number on your check or money order and mail it in the return envelope provided with your monthly bill. Be sure to mail your payment at least 5 business days before the due date to ensure it arrives on time. Mailed payments take longer to process than online or phone payments

Pay In-Person

You can also pay your water bill in-person at the South Adams County Water office located at 6595 E. 70th Ave. in Commerce City. The office is open Monday through Thursday from 8am to 5pm. In-person payments can be made by cash, check or credit/debit card. Payments are processed immediately.

Payment Assistance and Billing Questions

If you need help paying your water bill, South Adams County Water offers payment arrangements and hardship assistance programs. Customers can apply to spread payments over 3 months with no additional fees or penalties. Low-income households may also qualify for bill payment assistance.

For billing questions or to discuss payment plan options, contact South Adams County Water customer service at 303-288-2646. The utility wants to help customers manage their bills. Don’t hesitate to call if you need support.

Avoid Late Fees and Service Disruption

To avoid late fees and possible water service shut offs, be sure to pay your South Adams County Water bill in full and on time each month. Bills are issued monthly and payment is due 21 days after billing. A 10% late penalty applies to past due balances.

If your account becomes 60 days past due, a shut off notice will be sent. Water service could be disconnected if your balance remains unpaid after the due date on the shut off notice. Reconnection fees apply to restart service after a shut off. Protect your credit and maintain uninterrupted water service by paying on time every month.

Set Up Automatic Payments

The easiest way to avoid late fees is by enrolling in automatic bill payment through South Adams County Water. With autopay, your monthly water bill is paid on the due date directly from your bank account or credit card. You’ll never miss a payment or risk late fees again.

To enroll in automatic payments, simply complete the autopay authorization form on the utility website. Specify the account and payment method you want to use. You can cancel or change your autopay settings at any time through your online account. Sign up for autopay and simplify bill payment.

Check Payment Processing Times

Knowing when your payment will post to your account can help avoid late fees. South Adams County Water processes payments in the following time frames:

• Online payments: Instantly posted to your account
• Phone payments: Posted within 1 business day
• Mailed payments: Allow 5 business days for delivery and processing
• In-person payments: Posted same day

Payments made after 5pm on a business day or on weekends/holidays will be processed the next business day. Keep these timelines in mind when paying close to your due date.

Payment Methods Accepted

South Adams County Water accepts the following payment methods:

• Online – Credit card, debit card or check through your online account
• Phone – Credit card, debit card or electronic check
• Mail – Check or money order
• In-person – Cash, check, credit card or debit card

The utility does not accept cash payments through the mail for safety and security reasons.

Review your payment options and choose the one that works best for your needs. South Adams County Water strives to make bill payment as convenient as possible for its customers. Take advantage of the utility’s easy pay choices.

Account Management Tools

Through your online account, South Adams County Water customers gain access to useful account management tools. You can:

• Check your balance
• View billing history
• Monitor water usage
• Set up paperless billing
• Update contact information
• Set email/text notifications
• Enroll in autopay
• Go paperless

Using these tools allows you to take control of your account for added convenience and savings.

Communicate Account Issues

If you experience any issues with your South Adams County Water account, communicate concerns quickly to avoid disruption. Alert the utility right away if:

• You provided an incorrect payment amount
• Payment was not received or processed on time
• Your account reflects an incorrect balance
• Any changes to your contact info or auto-payment details

Reaching out promptly gives South Adams County Water the chance to resolve problems, reverse fees if applicable and ensure your service stays on. Don’t wait until after shut off notices are issued to discuss account troubles.

Payment Assistance for Hardship

For customers facing financial hardships, South Adams County Water offers payment assistance programs:

• Payment arrangements – Spread balance over 3 months with no fees
• Low-income payment assistance – Reduced or waived bills based on need
• Leak adjustment program – One-time bill credit for qualifying leaks
• Non-profit assistance – Partnerships with local non-profits to aid bills

If you are struggling to cover your water bill, contact South Adams County Water immediately to learn about hardship relief options. Water is a vital service for health and sanitation. The utility aims to ensure access for all customers, especially those in need.

Paying your monthly South Adams County Water bill should never be a source of stress or confusion. Use the utility’s convenient online, phone, mail-in and in-person payment options to pay on time, avoid late fees and keep water service flowing to your home or business. Reach out for assistance if you need help managing payments.