How to Pay Your Southern Connecticut Gas Bill

Keeping your natural gas service running smoothly involves paying your Southern Connecticut Gas (SoCalGas) bill on time each month. SoCalGas offers various payment options to fit every customer’s needs. Read on for a comprehensive guide to paying your SoCalGas bill conveniently online, by mail, in person, or over the phone.

Overview of SoCalGas Bill Payment Options

Southern Connecticut Gas provides several ways to pay your gas bill including

• Online bill pay
• Pay by phone
• Pay by mail
• In-person payments
• Automatic bank draft
• Budget billing

These options allow customers to pay their gas bill through the method that works best for their lifestyle and preferences

Pay Your SoCalGas Bill Online

The fastest and most popular way to pay your SoCalGas bill is online through the utility’s website. To pay online, you’ll need to create an online account. Here’s how to get set up:

1. Go to www.soconngas.com and click “Pay Bill” in the top menu.

2. Click “Register” under New Users.

3. Enter your 10-digit SoCalGas account number and 4-digit PIN printed on your latest bill.

4. Create a username and password.

5. Provide your email, name, and address associated with your account

Once registered, you can log in anytime to view your balance and make a payment by credit/debit card or electronic check. Your payment will apply to your account immediately.

Pay Your Gas Bill by Phone

To pay your Southern Connecticut Gas bill over the phone, you can call 1-800-660-2232. This automated payment line is available 24/7. You’ll need to enter your account number and PIN.

You can pay by credit/debit card using the self-service line. For electronic check payments, you’ll need to speak with a customer service agent during business hours.

When paying by phone, be sure to write down your confirmation number as proof of payment.

Pay Your SoCalGas Bill by Mail

If you prefer to mail in your gas bill payments, detach the payment stub from your paper invoice and enclose it with a check or money order. Make sure your account number is written on the payment.

Mail your payment at least 5 business days before the due date to ensure on-time processing. Send payments to:

Southern Connecticut Gas
PO Box 9004
Chelmsford, MA 01824

Keep your mailed bill stub or request a receipt as payment confirmation. Mailing is a fine option for customers without online access or who simply like paying bills by check.

Pay Your Gas Bill In-Person

While less common today, you can also pay your Southern Connecticut Gas bill in person at an authorized payment location.

Bring your paper bill and payment method (cash, check, money order) to:

• Your local Stop & Shop store
• Participating 7-Eleven stores
• SoCalGas local offices

In-person payments allow you to pay with cash and get same-day payment processing. However, this option does involve finding time to visit a pay station during business hours.

Sign Up for Automatic Bank Draft

For hands-off bill payment, enroll in auto pay through your SoCalGas online account. This automatically withdraws your monthly gas bill from your checking or savings account.

On your bill due date, the total current balance will be drafted from your bank account. You’ll avoid late fees and service disruption without having to do anything.

You can cancel or change your auto pay option at any time through your SoCalGas account. Automatic bank draft ensures your gas bill gets paid on time every month.

Consider Budget Billing for Consistent Payments

Southern Connecticut Gas also offers budget billing for consistent gas payments year-round. This program averages your annual gas costs and divides it into even monthly installments.

Budget billing prevents billing spikes in winter and summer. Your payment stays the same each month no matter your actual usage.

Every 6 months, your budget amount is recalculated and adjusted accordingly. At the end of 12 months, any credit or owed balance is squared up on your account.

Call SoCalGas or check their website to enroll in budget billing. Even monthly budget amounts allow easier household expense planning.

Tips for Paying Your SoCalGas Bill on Time

Follow these tips to help pay your Southern Connecticut Gas bill on time and avoid service disruption:

• Calendar your due date every month as a reminder.

• Enroll in paperless billing to receive alerts when your eBill is ready.

• Have payment drafted from your bank account automatically.

• Sign up for account balance notifications through email or text.

• If funds are tight, call SoCalGas about possible bill assistance programs.

• Contact SoCalGas immediately if you anticipate a late payment.

• Learn about available energy conservation rebates to help lower your gas usage.

Staying on top of your due date and utilizing convenient payment methods makes managing your natural gas account simple.

What to Do if You Miss a SoCalGas Bill Payment

If you do miss a payment and receive a shutoff notice, take action right away including:

• Paying past due bills immediately
• Calling SoCalGas to discuss hardship assistance or alternative payment plan options
• Providing proof of a recent bill payment if your service has been disconnected
• Learning about possible financial assistance programs if hardship threatens service

A quick response can help avoid service interruption or get your gas restored. Keep the utility informed of your situation to work out a payment solution.

Locate Other Connecticut Gas Companies for Bill Pay

While Southern Connecticut Gas serves much of the southern part of the state, these are other major gas providers in Connecticut along with their websites to access bill pay:

• Eversource (Northern CT) – www.eversource.com
• Connecticut Natural Gas (CT Gas) – www.ctgas.com
• Frontier Utilities – www.frontierutilities.com

Check your monthly gas bill or service activation paperwork to confirm your specific gas supplier and website to pay your bill online.

Locate Heating Bill Assistance in Connecticut

For customers struggling to pay their gas heating bills on time, assistance options may include:

• Matching Payment Program (MPP)
• Payment Troubled Matching Program (PTMP)
• Winter Protection Plan (WPP)
• Operation Fuel program

Visit the Connecticut Department of Energy and Environmental Protection website to confirm eligibility and apply for utility heating financial assistance.

Paying your Southern Connecticut Gas bill on time doesn’t have to be a challenge. With convenient online payments, automatic bank draft, budget billing, and other options, SoCalGas provides many ways to easily manage your monthly natural gas bill. Use the payment method that fits your preferences and situation. And if funds become tight, be sure to contact SoCalGas immediately for options to maintain service. Keeping your gas account current provides comfort, warmth and savings all year long.