Paying your utilities bill online is the fastest and most convenient way to manage your account with Smyrna Utilities. The utility provider offers a simple online payment system to allow customers access to account details and quick online bill payment anytime. Read on to learn how to take advantage of the benefits of paying your Smyrna electric water, gas and other utility bills online.
Overview of Smyrna Utilities Online Account Services
Smyrna Utilities offers customers the ability to manage accounts online via their user-friendly customer web portal. With an online account, you can
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View real-time account status and balance
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Access billing history and usage data
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Make one-time payments by credit/debit card or eCheck
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Set up recurring auto-payments
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Go paperless by opting for eBills
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Update account and contact information
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Submit service requests and meter readings
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Receive email/text notifications and reminders
The online portal provides convenience, transparency and control over your Smyrna utilities account management. Let’s look at the benefits of paying your bill online and how to get started.
Benefits of Paying Your Bill Online
Paying your Smyrna utilities bill online offers many advantages:
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Convenience – Pay 24/7 anywhere with Internet access
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Speed – Payments process instantly
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Secure – Site uses encryption to protect your data
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Saves Time – Takes just minutes to pay vs mailing checks
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Payment History – View previous statements and payments
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Paperless – Go green with online-only eBills
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Account Access – Check balance, view usage data anytime
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Flexible Options – Pay by card, eCheck or recurring auto-pay
With online payments, you don’t have to wait for your bill in the mail, write and mail checks or visit Town Hall during business hours. Just log in anytime to pay in seconds!
How to Pay Your Bill Online
Ready to start paying Smyrna utilities bills online? Here are the steps:
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Click “Register” to create your online account
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Enter your account number, contact details and create a password
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Check your email to activate your new account
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Log in using your email and password
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Select account, enter payment amount and submit
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Enter payment method – credit/debit card or bank account
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Review details and complete transaction
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Payment processes instantly – confirmation email sent
The first time registration takes just a few minutes. After that, paying your bill takes seconds! The site provides intuitive navigation to view your balance, usage and payment history.
Enroll in Automatic Payments
For maximum convenience, set up recurring automatic payments to have your Smyrna utility bill paid on time every month.
To enroll in auto-pay:
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Login and click on “My Profile”
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Select “Auto Pay” tab
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Check the auto-pay box and agree to terms
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Choose payment method and enter details
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Pick the date each month for payments
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Save your auto-pay enrollment
Once enrolled, your bill will be paid automatically each month on the scheduled date. You’ll receive email confirmations when your bill is ready and payment processes. You can login anytime to view or edit your auto-pay settings.
Go Paperless with Online eBills
You can opt to go paperless and receive Smyrna utilities bills electronically through your online account.
To enroll in eBills:
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Login to your account and click on “My Profile”
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Select the “Go Paperless” tab
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Check the eBills option and agree to terms
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Save your paperless settings
You’ll get an email when your new eBill is ready to view. You can login anytime and click “Billing & Usage” to access current and past statements.
Going paperless means no more paper bills to file or risk losing. Access your statements instantly online anytime! It’s better for the environment too.
Payment Security and Account Management
Smyrna Utilities takes your data privacy and security seriously. The online portal uses encryption and security measures to keep your information protected. You can pay bills with confidence knowing your data is safe.
With an online account, you also gain access to manage all aspects of your utility service:
- Check your real-time balance 24/7
- View up-to-date usage and billing history
- Update account information if moving
- Submit meter readings or service requests
- Monitor outages and scheduled maintenance
- Set up billing reminders and notifications
Your online account is your one-stop-shop for complete utility account management at your fingertips anytime.
Get Started with Online Bill Pay Today!
Paying your Smyrna utilities bill online is the best option for fast, secure and convenient payments 24/7. Sign up for an online account today to:
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Pay bills in seconds securely without checks or visits
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Access account details and statements anytime
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Enroll in auto-pay for automated payments
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Go paperless to reduce clutter
Take control of your utility account management with the Smyrna online portal. Simplify bill payment with the convenience of online options from Smyrna Utilities!
Lawrence Utilities Online Bill Pay Tutorial
How do I pay my utility bill in Smyrna?
Either mail to the above address with voided check attached or bring into one of our Utilities Customer Service Representatives. Note: The Town of Smyrna DOES NOT charge a convenience fee to pay with debit/credit card. Our merchant vendor DOES charge a 2.5% fee.
How do I use the Smyrna utilities customer portal?
Welcome to the Smyrna Utilities Customer Portal. For quick payment**, use the quickpay link and the account number on your bill. This does not require you set up an account. DO NOT USE DASHES IN ACCOUNT NUMBER WHEN ENTERING INFORMATION The account portal provides information such as previous payments**, charges, copies of bills and usage history.
How do I apply for water & sanitation services in Smyrna?
To apply for City of Smyrna water and sanitation/recycling services: Click here for service applications. Take Stephens or Bank Street to access the drive-up window off Village Walk. Please have your bill with you to facilitate a quicker transaction. There are two night drop locations.
How do I set up water service in Smyrna?
When you move to a new home in Smyrna, you’ll most likely already have running water, but you’ll still need to set up water service with the Smyrna Water. Luckily, Smyrna has made it pretty simple with the following online form. Starting service generally takes just two business days. Click here to fill out a Start Service Form.
How do I pay my utility bill?
Please call 302-653-9231 option 2; you will need your utility account number and have a credit card or checking account information available. Please be advised that there is a $500 limit, which includes the third-party processing fee of $5.45. Utility bill payments can be made at Town Hall Monday through Friday, from 8:00am to 4:30pm.
How do I pay off a check / money order in Smyrna?
Please note that payments dropped off after 4:30pm will not be recognized until the following business day. Check or money orders can be mailed to Town Hall at 27 S. Market St. Plaza Smyrna, DE 19977. Note that payments will be recognized on the day they are received; late fees will be assessed if payments are received after the deadline.