Streamline Your Utility Bill Payments with SLEMCO SmartHub

Paying bills can be a tedious task. Writing checks, stuffing envelopes, and making trips to the post office take time. Plus, it’s easy to forget due dates or misplace bills. A better way to pay your SLEMCO electric bill is with SmartHub – an online and mobile platform that makes bill payment fast, easy, and convenient.

What is SLEMCO SmartHub?

SmartHub is an online portal and mobile app offered by SLEMCO, an electric utility cooperative serving Louisiana residents. With SmartHub, members can easily view their account information, analyze energy use, pay bills, and report outages right from their computer, smartphone or tablet.

Key features of SLEMCO SmartHub include

Online account access – View your electric account details balance and payment history from any web browser.
Mobile app – Download the free iOS or Android app to manage your account on the go.
Paperless billing – Go green by opting out of mailed paper bills and accessing your statements electronically.
Payment processing – Pay your bill quickly via credit/debit card or electronic check.
Usage monitoring – See graphs of your daily, weekly, and monthly kilowatt hour usage.
Outage reporting – Notify SLEMCO of power outages and access outage maps.
Alerts and reminders – Get bill due reminders and outage alerts via email or text.

Why Pay Bills through SmartHub?

SmartHub offers SLEMCO members a better way to manage payments. Benefits include:

Convenience

Pay bills 24/7 from anywhere via web or mobile app. No need to write checks or visit an office.
Access account information at your fingertips on your smart device.

Speed

Payments post instantly when you pay online. No waiting for checks to clear.
Auto-pay option deducts payments from your bank account each month.

Security

Secure https encrypted connections protect your data.
No checks getting lost or stolen in the mail.

Savings

Avoid late fees by receiving bill reminders.
Monitor usage to catch wasted energy and high bills.

Organization

Store payment history securely online and access it anytime.
Declutter your home by reducing paper bills and envelopes.

How to Pay Your SLEMCO Bill Online

Paying your SLEMCO electric bill through SmartHub takes just minutes. Follow these simple steps:

Visit https://slemco.smarthub.coop or download the SmartHub app.
Log in using your SLEMCO web account credentials.
Select Billing & Payments. Your current balance and due date will display.
Choose a payment method. Options include credit/debit card, electronic check, and bank draft.
Enter payment details. Input your card number or checking account information.
Confirm payment. Carefully review the details before submitting.
Get a confirmation. You’ll receive a payment confirmation email from SLEMCO.

And that’s it! Your payment will post to your account instantly. You can relax knowing your bill is paid on time without having to write a check or make a trip to the mailbox.

SmartHub Account Management Features

In addition to fast bill payment, SmartHub also enables you to:

View bills – Access PDF copies of current and past SLEMCO bills.
Check balance – See your up-to-the-minute account balance.
View payment history – Look up past payments and downloaded transaction reports.
Monitor usage – Track daily electric use and compare month-to-month trends.
Contact customer service – Submit questions directly to SLEMCO’s member services team.
Update profile – Change your account email, phone, and mailing address.
Go paperless – Opt out of mailed paper bills and only get electronic statements.
Set up autopay – Schedule automatic monthly payments from a credit card or bank account.
Receive alerts – Get notified about outages, payment confirmations, due date reminders, and usage milestones.
Report outages – Quickly notify SLEMCO if your power goes out.

Access SmartHub on Desktop and Mobile

You have several options for accessing your SLEMCO SmartHub account:

Web browser – Visit https://slemco.smarthub.coop to log in from your laptop or desktop computer.
iOS app – Download the SmartHub app from the Apple App Store.
Android app – Get the SmartHub app on Google Play.
Mobile web – Pull up https://slemco.smarthub.coop in your phone or tablet’s browser.

This omni-channel access makes managing your account easy whether you’re at home on your WiFi or out and about on cellular data.

Is SmartHub Secure?

SLEMCO understands the importance of keeping your data safe and private. That’s why SmartHub incorporates multiple layers of leading security technology:

Bank-level encryption – Sensitive information is encrypted using TLS/SSL protocols.
Secure hosting – Servers are housed in SSAE-18 certified data centers with robust physical and network security controls.
Application security – Regular scans check for vulnerabilities and attempted attacks are blocked.
Authentication – Login requires your username and password. Accounts are locked after too many failed attempts.
Device security – Apps integrate features like passcodes, biometric logins, and remote wipe.

You can feel confident entering your personal information into SmartHub. SLEMCO leverages the latest security tools and practices to protect member data.

Get Started with SmartHub Today

Managing bills and utility payments doesn’t have to be a chore. SLEMCO SmartHub makes it simple to monitor usage, view statements, pay online, and more. Ditch the checks, stamps, and late fees by enrolling in SmartHub today. Sign up via the SLEMCO website or download the free mobile app for convenient account access anytime, anywhere. SmartHub provides the fast, easy, and secure way to take control over your SLEMCO electric payments.

SmartHub: A Powerful Connection

SmartHub offers an easier, faster and better way to monitor, manage, store and pay your SLEMCO bill.

Pay by online bank transfer
Pay by debit or credit card (For residential customers only)
Create graphs showing power use
Maintain files of monthly bills for comparison and tax purposes
Set your account for AUTOPAY and never worry about missing a bill

Your critical financial information is encrypted to the standards of leading financial institutions so you can be sure it’s safe.

For further assistance setting up your SmartHub app or automatic payment options, please call SLEMCO’s Customer Service Department at 337-896-5200 Monday through Friday, 8 am – 4:30 pm.

Additional Ways to Pay

SLEMCO Residential Members can call 855-938-3582 – 24 hours a day to pay their bill by debit or credit card. (A $4 fee applies to all Pay by Phone transactions)

Our Lafayette office is equipped with two 24-hour Kiosks that can accept payments by cash, credit or debit card or electronic check. Using the kiosks requires either your account number, barcode on your bill or a Member Info Card (MIC), available on request at our Lafayette office.

You can pay in person. Walk-in payments can be made at our Lafayette office only.

MoneyGram® Payments received before 6PM are posted to your account on the same day. MoneyGram® services are offered at local retailers like Albertsons, Wal-Mart and CVS. Using the blue MoneyGram Express Payment form, submit your payment plus your SLEMCO 10-digit account number and Receive Code 15802. The normal $1.50 MoneyGram fee will apply.

SmartHub – Pay Your Bill (Android)

FAQ

Does SLEMCO have an app?

Once you sign up, you can use our SmartHub app, available for Apple iOS or Android, to report the problem directly from your smartphone or tablet.

What is the phone number for SLEMCO billing?

For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected].

What is the mission statement of SLEMCO?

The Pride Behind The Power – The People of SLEMCO Meet the faces of the men and women who come to work each day with the sole mission of making sure you have safe, reliable power in your home or business. We’re proud of them all and hope you are too.

How do I sign up for SLEMCO smarthub?

Sign up, create a password, enter in your bank information (our payment service is encrypted to the same specifications as leading banks). Sign Up For SmartHub Now! For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected].

Does SLEMCO have a smarthub app?

The SmartHub app is available for Apple or IOS devices. SmartHub A Powerful Power Management Tool for Desktops, Phones, & Tablets SmartHub is SLEMCO’s online portal for members that makes managing, monitoring

How do I contact SLEMCO customer service?

For more information, call the SLEMCO Customer Service Department at 337-896-5200 between 8 a.m. and 4:30 p.m., Monday through Friday, or e-mail us at [email protected]. Billing SmartHub: A Powerful Connection Manage your power online with SmartHub, SLEMCO’s proprietary tool for members only. Monitor energy use month to mont

How can I pay my SLEMCO electricity bill digitally?

One of the most useful capabilities SmartHub provides is the ability to pay your SLEMCO electricity bill digitally. Through the online portal or mobile app, you have multiple bill payment options: One-time payments – Manually pay your monthly balance or make additional payments anytime.

How does SLEMCO auto pay work?

You can choose to have your payment automatically processed each month by bank draft, credit card or debit card. Payments are processed on the day the bill comes due. To sign up for SLEMCO’s A.P.O., simply log into your SmartHub account, click on Billing and Payments. Then, select auto pay program from the drop down box.

How do I sign up for SLEMCO’s Auto Pay program?

Payments are processed on the day the bill comes due. To sign up for SLEMCO’s A.P.O., simply log into your SmartHub account, click on Billing and Payments. Then, select auto pay program from the drop down box. You will then be able to fill out the required information for the bank or credit/debit card you would like to use.