How to Pay Your SLEMCO Bill by Phone

South Louisiana Electric Membership Corporation (SLEMCO) offers several convenient options for members to pay their monthly electric bill. One easy method is to pay by phone using SLEMCO’s automated payment system.

In this comprehensive guide, we’ll provide the phone number to call as well as outline the full process for paying your SLEMCO electric bill over the phone.

Overview of SLEMCO

SLEMCO is an electric cooperative providing service to over 92,000 homes, businesses, and facilities across southern Louisiana.

Key facts about SLEMCO:

• Member-owned, not-for-profit electric co-op established in 1937

• Headquarters in Lafayette with multiple branch offices

• Service territory covers 23 parishes

• Over 11,000 miles of power lines

• Governed by a 9-member board of directors

As a SLEMCO member you’ll receive a monthly electric bill that can be paid through various options including phone online, mail, in-person, and auto-draft.

SLEMCO Monthly Billing

SLEMCO bills members each month and bills are due upon receipt. Here are some key points about SLEMCO billing:

• Bills show your electric usage for the period

• Payment is due by the date printed on your bill

• Late payment fees apply to overdue bills

• Budget billing available to even out payments

• Paperless e-bill option available

Review your SLEMCO bill carefully and contact them right away regarding any billing concerns. Now let’s go over how to pay by phone.

SLEMCO Phone Payment Options

SLEMCO offers an automated payment system that allows members to easily pay their electric bill over the phone 24/7.

To utilize the phone payment method, you’ll need:

• Your 10-digit SLEMCO account number

• The phone number to call

• Payment information for the method you choose

Let’s look at the step-by-step process for paying your SLEMCO bill by phone.

Step 1: Have Your SLEMCO Account Number

Locate your latest SLEMCO electric bill and note the 10-digit account number printed on it.

This number allows the system to pull up your account and process the payment correctly.

Step 2: Select Payment Method

Decide how you want to pay – with a credit card, debit card, or electronic check.

Have the necessary account numbers, expiration dates, etc. ready before calling.

Step 3: Call 1-844-859-5978

This is SLEMCO’s 24/7 automated phone payment line.

Program the number into your phone to easily access it next time.

Step 4: Enter Account Number

Listen to the voice prompts and then enter your 10-digit SLEMCO account number using your phone keypad.

Double check that you input the account number accurately.

Step 5: Choose Payment Method

Follow the prompts to select your payment method:

• Press 1 for credit/debit card

• Press 2 for electronic check

Then provide the requested card or bank account information.

Step 6: Specify Payment Amount

You can choose to pay the total billed amount or a different payment amount.

When prompted, clearly enter the payment dollar amount you want to submit.

Step 7: Get Confirmation Number

Stay on the line to receive a confirmation number for the transaction.

Write down the confirmation number and date paid for your records.

The payment will post instantly to your SLEMCO account.

Additional Useful SLEMCO Phone Numbers

Along with bill payments, SLEMCO’s automated phone system can also provide:

• Account balance – Press 1 after the greeting

• Report an outage – Press 2 after the greeting

• Speak with a representative – Press 3 after the greeting

You can also call SLEMCO’s customer service line at 1-888-275-3626 during business hours to discuss your account or billing questions directly with a representative.

So if you need personal help understanding charges on your bill, payment history, budget billing amounts, or other topics, call a SLEMCO agent right away.

Paying Your SLEMCO Bill In-Person

Although the phone payment method is quick and easy, some SLEMCO members still prefer to pay their electric bills in-person. Here are some in-person payment options:

• At any SLEMCO office location

• By drive-thru at select SLEMCO offices

• Via an authorized SLEMCO payment partner

• By mailing a check or money order

Check your monthly bill or the SLEMCO website for locations, hours, and instructions on in-person payments.

Summary of Paying SLEMCO Bill by Phone

Paying your SLEMCO electric bill through the automated phone system is convenient, fast, and secure. To pay by phone:

1. Have your SLEMCO account number handy

2. Know your payment method

3. Call 1-844-859-5978

4. Follow the voice prompts

5. Enter account number

6. Select payment option

7. Input payment amount

8. Get confirmation number

Your payment will post instantly to your account. Contact SLEMCO customer service if you need personal help with your electric bill or service.