Having clean, reliable drinking water delivered right to your home is an essential service we often take for granted But someone has to make sure your taps keep flowing – your local water utility provider For residents of Silver Creek, that provider is Silver Creek Water Corporation. Read below for a guide on how to understand, manage, and conveniently pay your Silver Creek water bill.
Billing Schedule
Silver Creek Water bills residential customers on a quarterly billing cycle, meaning you receive a bill 4 times per year
Bills are mailed out in February, May, August, and November They include charges for water usage and service fees
- Usage – Based on actual water consumption for the prior 3 months
- Service – Covers system maintenance and operations for the next 3 months
For example, your May bill covers February to April usage plus May to July service fees.
Payment Due Dates
Silver Creek Water bills are due for payment without penalty approximately 30 days from the bill date. Check your individual statement for the exact due date.
- February Bill – Due by March 31
- May Bill – Due by June 30
- August Bill – Due by September 30
- November Bill – Due by December 31
Payments received after the due date will incur a 10% late fee on the outstanding balance.
Understanding Your Charges
Your Silver Creek Water bill charges have 2 main components:
Water Usage Fee
This covers the actual amount of water consumed based on meter readings. Rates are charged per 1,000 gallons.
- In Village: $5.08 per 1,000 gallons
- Outside Village: $8.83 per 1,000 gallons
Water Service Fee
This fixed fee helps fund system operations, maintenance, and infrastructure costs. Rates vary:
- In Village: $62.55 per unit
- Outside Village: $93.22 per unit
- Pennsylvania Ave: $95.90
Sewer charges are calculated similarly based on metered usage and a fixed service fee. All customers also pay a $65 sewer debt charge.
Payment Options
Silver Creek Water offers flexible payment options to fit your needs and budget:
Online – Pay via credit/debit card or e-check through Invoice Cloud on the village website. A fee applies.
Phone – Call 812-246-2889 to pay over the phone 24/7 using our automated payment system.
Mail – Detach payment stub from your paper bill and mail with check to: PO Box 55, Sellersburg, IN 47172
In Person – Drop off payment by cash, check, or money order at our office at Town Hall during business hours.
Auto Bill Pay – Sign up to have payments automatically deducted from your bank account each billing cycle. Download form on website.
Budget Billing – Pay a fixed amount each month based on average usage to even out seasonal spikes. Call to enroll.
Financial Assistance – Payment plans or discounted rates are available for qualifying low income households.
Avoid Late Fees
To avoid a 10% late penalty, pay your Silver Creek Water bill by the due date, typically 30 days after billing.
If still unpaid 30 days after due date, water service may be disconnected. A $30 disconnection fee and $30 reconnection fee will apply.
Pay on time using one of the convenient options above to prevent costly late fees and disruption of your water service.
Account Management Tips
- Provide updated contact info like phone and email for billing notices
- Sign up for paperless eBills to save trees
- Monitor usage online to catch leaks
- Understand your meter readings and charges
- Pay a few days early to ensure on-time payment
- Enroll in budget billing to stabilize costs
- Set payment reminders to avoid forgetting
- Ask about financial assistance programs if needed
Drinking water is something we all need. Paying your Silver Creek Water Corporation bill on time ensures uninterrupted service so this vital resource continues flowing to your tap when you need it. Utilize the flexible payment options to pay on your terms.
