Convenient Online Bill Pay with Sevier County Electric System

Managing utility bills can feel like a chore. But it doesn’t have to be! Sevier County Electric System (SCES) offers a range of options to make paying your electric bill quick, easy, and efficient. Read on to learn how SCES’s online bill pay system provides a convenient solution for customers in Sevierville, Gatlinburg, Pigeon Forge, and across Sevier County, Tennessee.

Overview of SCES

SCES is the major electric utility provider in Sevier County, supplying power to over 60,000 residential and commercial customers. As a municipally-owned utility, SCES is overseen by a Board of Directors appointed by the county mayor and confirmed by county commissioners. This helps keep rates affordable compared to investor-owned utilities.

SCES offers several ways to pay your monthly electric bill. But for most customers, the online bill pay system provides the optimal combination of convenience, flexibility, and account management. Let’s explore the key features and benefits of managing your SCES electric account online.

Getting Started with SCES Online Account Access

To utilize SCES’s online bill pay options, you’ll first need to set up online account access. This is a straightforward process:

• Visit the SCES website and click “SCES Customer Log In” at the top right,

• Click “Register” below the login fields

• Enter your SCES account number, name, email address, and create a password.

• Verify your email address by clicking the confirmation link sent to your inbox.

Once your online account is activated, you can log in anytime to view your SCES electric bill, make payments, set up recurring auto-pay, and more.

Making One-Time Payments Online

The most flexible way to pay your SCES electric bill online is with one-time payments via credit/debit card or e-check.

To make a one-time payment, simply log into your SCES account and click “Make Payment.” You’ll be prompted to enter your payment details including:

• Payment amount

• Payment method (card or bank account)

• Billing address

• Payment details

• Email receipt option

One-time online payments are processed instantly, so you can verify your payment right away. SCES accepts Visa, Mastercard, Discover, American Express and e-check. A 2.45% convenience fee applies to credit/debit card payments.

Setting Up Recurring Automatic Payments

For maximum convenience, consider enrolling in recurring automatic payments through the SCES online portal. This allows your bill to be paid automatically each month directly from your bank account.

To enroll, log into your SCES account and click on “My Profile.” Select the “Auto Pay Program” tab. Here you can enter your bank account information and confirm your enrollment.

With automatic payments, you’ll never have to worry about late fees again! Payments will be drafted from your account each month on your bill’s due date for the full statement balance.

Benefits of Paying Online

Paying your SCES electric bill through the online portal offers many key advantages:

• Convenience – Pay anytime, anywhere in just minutes by computer or mobile device.

• Efficiency – Faster processing compared to mailing in payments. Go completely paperless!

• Security – Payment portal uses encryption to protect your financial data.

• Control – Make one-time payments or set up recurring auto-pay. View full account history.

• Savings – Avoid late payment fees and free up your time.

• Accessibility – Mobile-optimized site and app allow payments on the go.

• Eco-Friendly – Reduce paper waste and carbon emissions from mailing bills/payments.

Other Ways to Pay Your SCES Bill

While the online bill pay system is the most popular option, SCES does offer alternative payment methods:

• Mail in check or money order payments with your payment stub.

• Pay by phone via automated system or customer service agent.

• Pay in person at the SCES office in Sevierville or via drive-thru.

• Set up monthly bank auto-draft payments.

• Pay at various local banks and retailers around Sevier County.

• Utilize prepaid metering to purchase electricity in advance.

However, online payments give you more control and typically take effect faster than these traditional options.

Tips for Managing Your SCES Electric Account Online

As you get started with SCES online bill pay, keep these tips in mind:

• Log in regularly to stay on top of account balances and avoid surprises.

• Set payment reminders a few days before your bill due date.

• Update your payment method right away if your credit card information changes.

• Review usage data to identify spikes that may indicate equipment issues.

• Go paperless to simplify bill management and reduce environmental impact.

• Contact SCES customer support if you have any login or payment issues.

With user-friendly account management tools and seamless online bill pay, SCES makes it easier than ever to stay on top of your electric bill. Sign up for an online account today to maximize convenience and control!