Paying your Severn Trent Water bill online is a quick and easy way to manage your account Severn Trent offers a convenient online payment system that allows customers to pay their water bills digitally in just a few minutes
Read on for a complete guide on how to use Severn Trent’s online services to view your water bills and make secure payments by debit/credit card or direct debit
Overview of Severn Trent Online Bill Pay
Severn Trent Water provides water supply services to over 4 million homes and businesses in the Midlands and parts of Wales. As a Severn Trent customer, you can take care of your account completely online via their My Account portal.
Key features include:
- Pay bills by debit/credit card
- Set up Direct Debit for automated payments
- View up-to-date account balance
- Check payment history
- Receive paperless billing
- Submit meter readings
- Manage account details
- Available 24/7
Paying your bill through the online account portal is the fastest and most convenient way to maintain good standing as a Severn Trent Water customer,
Accessing Your Severn Trent Online Account
To pay your water bill online, you first need to log into your My Account portal on the Severn Trent website.
There are two ways to access your online account:
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Go to www.stwater.co.uk and click “My Account” then “Log in.”
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Download the Severn Trent App and log in to your account.
Once logged in, you’ll be able to view your balance, payment history, and make payments.
Paying Your Bill by Card
To make a one-time payment on your account with a debit or credit card, follow these simple steps:
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Select “Make a Payment” from the account overview page.
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Enter your account number and confirm the service address.
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Select the amount you wish to pay.
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Enter your email address and payment card details.
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Review payment details and submit.
The bill payment will process instantly and you’ll receive a confirmation email with details of the transaction.
Setting Up Direct Debit
For automated bill payment each billing cycle, you can establish a Direct Debit through your Severn Trent online account.
To set up a Direct Debit:
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Click on “Direct Debit” under Billing & Payments.
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Select your preferred payment frequency.
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Enter your bank account details.
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Choose a payment date and review the confirmation.
Your Direct Debit payments will now be withdrawn automatically going forward. You’ll receive advance notification of any changes to payment dates or amounts.
Other Online Account Features
In addition to bill pay, you can use your Severn Trent online account to:
- View real-time account balance
- Access billing statements
- Submit meter readings
- Set up paperless e-billing
- Update personal details
- Set usage alerts
- View water usage graphs
- Request changes to your account
Having all your account details available online makes managing your water services quick and easy.
Getting Support for Online Accounts
If you need any help with registering, accessing, or using your Severn Trent online account, customer service agents are available for assistance.
You can contact Severn Trent customer support:
- By phone at 0345 750 0500
- Through online chat on their website
- Via email from your online account
The support team can walk you through any issues with online bill payment, Direct Debit setup, account management, and more.
Benefits of Paying Your Bill Online
Using Severn Trent’s online platforms to manage payments and account details offers many advantages:
- It’s faster and more convenient than mailing checks
- Avoid late fees
- Payment reminders help you stay on track
- Monitor your usage and charges
- Direct Debit automates payments
- Data is encrypted for security
- Access your account anywhere 24/7
Go digital with Severn Trent online account services to simplify water bill payment. Sign up today!
Setting up your payment plan
Setting up your payment plan is quick and easy. Before you do, its important to understand:
Explaining your Water Plus bill (for all new or former Severn Trent customers)
FAQ
Where can I pay my Severn Trent Water bill?
How often do you pay a water bill in the UK?
What does Severn Trent Water do?
What is the sort code for Severn Trent account number?
What payment options are available for Severn Trent customers?
Severn Trent Water offers several payment options and schemes to support and help manage your bills. These include the Big Difference Scheme, which is open to all customers and can save up to 90% on your bill, and the Financial Hardship Fund, which is a charitable trust for customers struggling with their bill.
How can I reduce my water bill in Severn Trent?
Severn Trent offers several schemes to help reduce your water bill: WaterSure – Bill Cap Scheme for customers with low income and high water usage, Big Difference Scheme for all customers to save up to 90% on their bill, and the Financial Hardship Fund for customers in financial difficulty.
What does ‘i’ mean on a Severn Trent account?
If you have a non-standard payment arrangement with Severn Trent for affordability reasons or to cover debt on the account, your account will be reported as an “i” to Credit Reference Agencies. This indicates to the Credit Reference Agency that this arrangement is active on your account.
What’s on my Severn Trent Bill?
Severn Trent’s bill explains the different bits of information on the bill. The front of the bill provides an overall summary of your account information and the price of your bill. We want to make sure your bill is as clear as possible, especially if you’re new to Severn Trent.
How much does Severn Trent pay a month?
£20 a month for 12 months. Maybe different companies have different payment plans?. We pay ours over eight months. We don’t have a meter, we pay a rateable value bill. We pay about 48 pounds a month but from April through to November. Haven’t got a clue why its not paid over 12 months but that is the way Severn Trent seem to ask for it.
What is Severn Trent Services?
Severn Trent Services is a company that carries out the billing and payment collection on behalf of the Ministry of Defence for consumers connected to their private network, as part of the services provided under contract.