Managing medical bills can be stressful but Sentara aims to make bill pay as seamless as possible. With the Sentara bill pay phone number you can easily access customer support, review billing statements, and pay medical bills by phone. Having the right contact info saves time when you need to discuss your account or make a payment.
Who is Sentara?
Sentara is a not-for-profit health system providing care across Virginia and North Carolina. With 12 hospitals, outpatient centers, imaging centers, and primary care offices, Sentara offers a wide range of medical services.
As one of the largest health systems in Virginia, Sentara sees over 2 million patients per year. Their mission is helping people achieve their best health by providing compassionate, high-quality care.
Why Call the Sentara Bill Pay Number?
There are a few key reasons to call the Sentara bill pay phone number:
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Get billing statements – Speak to a representative to request past billing statements. Statements can be mailed or accessed online.
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Pay your bill – Call to make a payment by credit card over the phone. Automated payments can also be set up.
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Discuss an account – Call with any questions about your account, insurance billing, payment plans, financial assistance, etc.
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Update information – Notify Sentara of any changes to your address, insurance, or other account details.
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Get support – Customer service can help with any issues accessing your online account or statements.
Calling the number allows you to get personalized support. Sentara’s team can explain your statements, payment options, and account details.
Sentara Bill Pay Phone Number
The main phone number for Sentara bill pay customer support and billing inquiries is:
757-233-4500
This number connects you to the billing department. Representatives are available Monday-Friday from 8am-4:30pm Eastern.
After business hours, you may be directed to an automated system or voicemail. But calling during work hours will allow you to speak directly with a billing agent who can assist you.
What to Have Ready When You Call
Before calling the Sentara bill pay number, it helps to gather some key information:
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Account number – Having your account number readily available makes it easier for Sentara to pull up your billing records.
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Statement details – Note the specific statement dates, charges, or items you need to discuss.
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Payment info – If paying over the phone, have your payment method ready (credit card, bank account, etc).
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Questions – Make a list of any questions to make the most of your call.
Preparing this billing info ahead of time allows for an efficient call. The agent can quickly locate your account and address any bill pay needs.
Call to Review Statements and Make Payments
The Sentara bill pay line gives you direct access to your account, including:
Review Billing Statements
- Request past statements be mailed or accessed online
- Discuss any charges or details on your statements
- Update your address to continue receiving statements
Make Payments
- Pay over the phone by credit/debit card
- Set up automated monthly payments
- Discuss payment plan options if needed
Resolve Other Account Issues
- Update your contact information
- Get help accessing online bill pay
- Check on insurance claim status
- Learn about financial assistance programs
Speaking with a live agent provides personalized service to manage billing needs.
Streamline Bill Pay with the Right Number
Don’t spend time on hold or stuck in automated systems. Call Sentara’s dedicated billing line at 757-233-4500 for live support Monday-Friday during business hours. Keeping the Sentara bill pay phone number handy makes it easy to discuss statements, pay balances, and get answers about your account. With the right contact, you can resolve billing issues quickly and focus on what matters most – your health.
Sentara Bill Pay
FAQ
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How do I contact Sentara bill pay?
Do not hesitate to call 757-233-4500 whenever you require billing assistance. With excellent customer support available by phone, email, chat, and in person, you can easily manage your Sentara Bill Pay account and payments. Contact them today! How do I call Sentara bill pay?
How do I contact Sentara customer service?
Locate your nearest office on the Sentara website. US mail – Write to Sentara Customer Service at PO Box 2200, Norfolk, VA 23501. Reach out using your preferred contact method for prompt, friendly support. Some examples of times you may want to call the Sentara Bill Pay customer service number include:
How do I Manage my Sentara bills?
To get started, you can sign in to manage your Sentara bills securely or pay as a guest. If you need support or have questions, you can contact Billing Customer Service at 757-233-4500. Sentara Bill Pay is the new, one-stop way to track, schedule and pay your Sentara bills.
What is Sentara bill pay?
We are excited to introduce Sentara Bill Pay as the new way to manage and pay your Sentara bills. Now when you use the Sentara website, Sentara MyChart, or the Sentara app to pay a bill, you will be prompted to set-up your Bill Pay account. If you currently have a payment plan, your balance will be transferred to the new billing experience.
How do I pay my Sentara lab bill online?
Call 757-687-6434 or 1-888-737-5479 and select option 2 to pay by phone with an Sentara Health Plans representative. How can I pay my Sentara lab bill online? Introducing Sentara Bill Pay Now when you use the Sentara website, Sentara MyChart, or the Sentara app to pay a bill, you will be prompted to set-up your Bill Pay account.
Can I pay my Sentara Health Plan premium online?
As a registered member of sentarahealthplans.com, you can pay your monthly premium online. Please note: this information is only applicable to Sentara Individual & Family Health Plans members. Are you ready to make a payment online? One-time website registration is required to use online tools. If you haven’t already, register now.