A Guide to Paying Your Seneca Light & Water Utility Bill

Seneca Light & Water provides electricity, water, and sewer services to residents and businesses in Seneca, South Carolina. As a customer, you receive a monthly utility bill for these services that must be paid on time to avoid late fees or disruption. This guide covers the available payment options, tips for avoiding late payments, and what to do if you miss a due date.

Online Bill Pay

The easiest way to pay your Seneca Light & Water utility bill is through the online payment system, To pay online

• Go to senecasc,municipalonlinepaymentscom

• Select “Pay Bill” and enter your 10-digit account number and last name

• Choose a payment amount and select your payment method.

• Receive an email confirmation when your payment is processed.

Online payments can be made with Visa, Mastercard, Discover or electronic check. You can pay the total balance or partial payments.

Benefits of paying online include:

• 24/7 access from your computer or mobile device

• Avoid late fees by scheduling future-dated payments

• Store payment methods securely for quick checkout

• View payment history and print receipts

• Reduce environmental impact with paperless billing

Pay by Mail

To pay your Seneca Light & Water bill by mail, detach the payment stub from your paper invoice and enclose it with a check or money order. Make sure your account number is written on the payment.

Mail your payment to:

Seneca Light & Water
PO Box 4773
Seneca, SC 29679

Allow 5-7 business days for mailed payments to process. To avoid late fees, mail your check at least 7 days before the due date.

Pay in Person

You can pay your utility bill in-person at the Seneca Light & Water office located at:

251 E North 2nd St.
Seneca, SC 29678

Office hours are Monday-Friday from 8AM-5PM, excluding holidays. The office accepts cash, check, money order or credit/debit card for walk-in payments.

Pay by Phone

To pay by phone, call 864-885-2723 during regular business hours and speak with a customer service agent. Have your account number ready to process a payment over the phone.

Tips for Paying on Time

• Mark your due date on your calendar so it doesn’t sneak up on you

• Sign up for paperless billing to get due date reminders

• Pay a few days early to account for processing time

• Set up autopay or recurring payments to avoid missing a payment

• Update your contact information so you receive important notices

• Avoid delays by not mailing payments on weekends or holidays

What to Do if You Miss the Due Date

If you are unable to pay your Seneca Light & Water bill by the due date, take the following steps:

• Contact customer service as soon as possible to discuss a payment plan

• Make a partial payment to show good faith effort in paying

• Request a due date extension if you just need a little more time

• Set up autopay to avoid late payments in the future

Keep communicating with the utility billing office to avoid disconnection if you fall behind on payments. They can offer solutions like due date extensions, payment plans, or balance carryovers. But you must reach out proactively before your account becomes delinquent.

Paying your Seneca Light & Water bill on time every month is an important responsibility. Take advantage of the available payment options and customer support to avoid late fees or service interruptions. This guide outlines tips and resources to simplify paying your utility bill.