How to Pay Your Scott County Telephone Bill

Reliable communication services like phone, internet, and cable TV are essential for modern life. To keep enjoying these services from Scott County Telephone (SCTC), customers must pay their bill on time each month. This guide will explore the various simple ways SCTC customers can pay their monthly bills.

Overview of SCTC Services

Scott County Telephone provides the following services to customers in its Virginia service area:

• Landline phone/VOIP phone service
• High-speed fiber internet access
• Cable TV packages and channels
• SmartHome services like security systems

Customers are billed monthly for the SCTC services they subscribe to. It’s important to pay bills by the due date to avoid any service interruptions.

Pay Your SCTC Bill by Phone

One convenient way to pay your SCTC bill is through the automated phone payment system, To use the SCTC phone payment option

• Call 1-833-735-2241 for SCTC bills or 1-833-735-2242 for PVEC Fiber bills
• Have your account number from your bill handy
• Follow the voice prompts to enter your payment info
• Confirm the amount being paid

Benefits of phone payments include

• Make secure payments 24/7
• Avoid having to create online account access
• Quick and easy payment process
• Get instant payment confirmation

With phone pay, you can easily take care of your bill from anywhere.

Pay Online Through Web Portal

For digital-savvy customers, SCTC offers a web payment portal to pay bills online in just minutes.

To use the online bill pay:

• Visit sctcweb.com and click “Pay My Bill”
• Select either SCTC or PVEC Fiber portal
• Log into your account or set up access
• Enter payment info and amount
• Get email confirmation after payment

Paying online allows 24/7 payments without postage or paper checks required.

Sign Up for Auto Pay

For maximum convenience, enroll in auto-pay through the SCTC online portal to have your bill paid automatically each month.

To start auto-pay:

• Log into the SCTC online portal
• Under “My Profile,” select Auto Pay
• Choose bank account or credit card to use
• Pick the date for monthly auto payment

Auto-pay means never forgetting a payment due date again! Update your details if your card expires or account changes.

Pay by Mailing a Check or Money Order

To pay your SCTC bill by mail, simply:

• Write a check or get a money order for your total due
• Include your SCTC account number on the payment
• Include your payment stub from your bill
• Mail the payment to the SCTC PO box

Give mailed payments enough time to arrive before your due date. Use a tracking service to confirm delivery if paying close to the due date.

Pay In-Person at SCTC Office

You can also pay your bill in-person by:

• Visiting the SCTC office in Gate City, VA
• Providing your account number and payment
• Getting a receipt of the transaction

In-person payments allow you to get immediate payment confirmation and speak with SCTC staff if needed.

Avoid Late Fees and Service Disruptions

Paying late can lead to late fees on your account, so be sure to pay your SCTC bill by the due date. If unpaid balances continue building up, SCTC may suspend your services until the past due amount is paid.

Tips to avoid late fees and outages:

• Enroll in auto-pay or schedule reminders
• Check account balance and due dates frequently
• Contact SCTC immediately if you expect delays

Continuous access to your SCTC phone, internet, and TV depends on paying on time.

Review Billing and Payment History

To confirm your payments are being applied correctly, check your:

• Monthly SCTC billing statements
• Payment history on the online portal
• Account balance through customer service

Reviewing details regularly prevents any billing discrepancies.

Payment Assistance Programs

If you are struggling financially and will have difficulty paying your SCTC bill, payment assistance options may be available, including:

• Extending your due date
• Setting up payment plan installments
• Applying bill credits
• Reducing non-essential services

Contact SCTC to ask about bill assistance programs for qualifying customers. Don’t let past due bills pile up before seeking help.

In Summary

From automated phone pay to online payments, SCTC offers its customers flexibility and convenience. Setup auto-pay for maximum ease, but SCTC also enables payments by phone, mail, or in-person. Pay each month on time to continue enjoying seamless SCTC services. Reach out to SCTC if you need help understanding your bill responsibilities.