Located in Texas, Scott and White Health Plan provides individual, family, Medicare, and employer health insurance. If you are a Scott and White member, you likely receive a monthly premium invoice that must be paid to maintain coverage. Read on to learn about the various ways to pay your Scott and White health insurance bill conveniently online, by phone, or by mail.
Online Bill Pay Through Member Portal
The easiest way to pay your Scott and White premium is through the online member portal. You can login at swhp.org or hpcms.azurewebsites.net using your member credentials. From there, click “Make a Payment” and follow the prompts.
Paying online allows you to
- View account balance and payment history
- Check recent claims and coverage details
- Store payment methods for quick future payments
- Set up autopay to process payments automatically
The portal accepts all major credit cards, debit cards, HSA or FSA cards, and direct bank account withdrawals. Payments made by 11:59pm process the next business day.
Setting up autopay through the portal is the easiest way to ensure you never miss a payment. But even one-time online payments take just seconds to complete when logged into your Scott and White account.
Pay by Phone
To pay your premium over the phone, you can utilize Scott and White’s automated phone payment system. Simply call the number listed on your bill and follow the prompts to make a payment.
Have the following ready:
- Scott and White member account number
- Bank account and routing number or credit card details
The automated system will guide you through entering payment info. It’s available 24/7 for your convenience.
You can also speak to a billing specialist Monday to Friday 8am to 5pm at 1-800-321-7947. Specialists will take payments over the phone using a credit/debit card or electronic bank transfer.
Pay by Mail
To remit payment by physical check, detach and include the payment coupon from your Scott and White invoice. Write your member account number on the check or money order and make it payable to “Scott and White Health Plan.”
Mail your payment at least 5 business days before the due date to the address printed on the invoice. This ensures it arrives on time, avoiding late fees. Be sure to only send checks or money orders, not cash, through the mail.
Pay In Person
Some local Scott and White provider offices and clinics may accept in-person premium payments by cash, check, or credit/debit card. Contact your specific provider location ahead of time to confirm if they accept bill payments.
In-person payments will be applied to your Scott and White health plan account the next business day. It’s a convenient option if you are already visiting the doctor’s office.
Avoid Late Fees
When paying your Scott and White premium, be sure to remit payment by the due date listed on your invoice. Late payments can result in fees or coverage cancellation.
Set calendar reminders for your bill’s due date each month. Sign up for autopay or schedule recurring online payments. Mail payments 1 week early to account for postal transit time.
Taking proactive steps to pay on time will help you avoid unnecessary late fees. Review your payment confirmation to ensure the amount was applied as expected. Reach out to Scott and White billing support if you have any questions about your statement.
Get Support from Financial Counselors
If you are struggling to pay your Scott and White premiums amid financial hardship, their financial counselors are available to help. Counselors can:
- Explain your bill and coverage details
- Connect you with financial assistance resources
- Set up personalized payment plan options
To meet with a counselor, call the number on your invoice or visit a Scott and White provider location and ask for the finance department. Counselors will confidentially discuss ways to manage your health plan costs.
Payment Options Tailored for You
As a Scott and White member, you have flexible options to pay your monthly premiums in a way that fits your needs. Pay online, by phone, by mail, in person, or speak to a billing counselor. Most importantly, pay by the due date to avoid penalties that increase what you owe. Utilize Scott and White’s payment system that works best for you.
To make a payment on your account, please select one of the following options:
Payments Prior To/On the Date of Service
Make sure to enter the account number provided to you by your Baylor Scott & White Surgical Hospital Fort Worth patient representative.
If you are unable to pay the patient responsibility estimate in full prior to/on the date of service, please contact us directly: 682-703-5600. A Baylor Scott & White Surgical Hospital Fort Worth patient representative can assist you in setting up a payment plan prior to/on the date of service.
Payments After the Date of Service
For additional assistance regarding a bill you have received, please call the phone number printed on your statement to speak with a patient representative.
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FAQ
Where can I pay my Baylor Scott and White bill?
Has BCBS reached an agreement with Baylor Scott and White?
How does bill pay to a person work?
How much does Baylor Scott and White College Station pay?
How do I pay my Scott & White Health Plan bill?
• Make the check/money order payable to Scott and White Health Plan. • Include your member ID on your payment. • Include the payment coupon that was attached to your bill. • Send your payment at least 5 business days before the due date to ensure timely posting. • Mail your payment to the address on your bill.
How do I pay my Baylor Scott & White Bill?
To ensure that your payment is properly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, be sure to include your account number on the check or money order. Please mail payment to the address listed on your statement.
How do I access Baylor Scott & White Health Plan information?
Access an automated menu to view recent claims, plan benefits and plan details. Or connect to a live Customer Service Agent to help answer any additional questions. Log into your Member Portal and navigate to the Insurance & Bill Pay tab on the left side menu. Select Baylor Scott & White Health Plan/Insurance Company.
Who is covered by Baylor Scott & White Health Plan (bswhp)?
Employer Groups with Baylor Scott & White Health Plan (BSWHP). Providers with Commercial or Individual/Family Marketplace patients with Baylor Scott & White Health Plan (BSWHP) coverage. Providers with Medicare Advantage or BSWH Employee Plan patients with Baylor Scott & White Health Plan (BSWHP) coverage.
Does Baylor Scott & White offer financial assistance?
Baylor Scott & White expects all patients to accept and meet the financial obligation associated with the care received. If you are unable to meet your financial obligation, please speak to a financial counselor and review Baylor Scott & White’s financial assistance policy and options.
How do I contact Baylor Scott & White?
Or connect to a live Customer Service Agent to help answer any additional questions. Log into your Member Portal and navigate to the Insurance & Bill Pay tab on the left side menu. Select Baylor Scott & White Health Plan/Insurance Company. You can find the chat icon in the lower right corner of the Claims, Plan Benefits and Deductible pages.