Paying Your Sand Mountain Electric Bill Has Never Been Easier

As a Sand Mountain Electric Cooperative member, you have several convenient options to pay your electric bill each month. And one of the best ways is online through Sand Mountain’s secure bill payment portal.

Paying online allows you to quickly view your balance, make a payment, set up recurring payments and more – all from your computer or mobile device. It’s fast, easy and gives you 24/7 access to manage your electric account.

In this article, I’ll walk through everything you need to know about paying your Sand Mountain Electric bill online We’ll look at the benefits, how to sign up, payment options, security features and tips for avoiding late fees Let’s get started!

Why Pay Your Bill Online?

Here are some of the biggest advantages of paying online with Sand Mountain Electric:

• It’s fast – Payments post instantly in real time.

• Convenient access – Pay anytime, anywhere from your devices.

• Secure – Industry-standard encryption keeps data safe

• Save time – Avoid driving to the office to pay.

• Flexible payment methods – Use credit cards, debit cards or bank drafts.

• View usage – See your daily and monthly usage

• Go paperless – Receive, view and pay bills electronically.

• Avoid late fees – Set up reminders and auto-pay to never miss a payment.

• Free – Sand Mountain’s online payment system has zero fees.

As you can see, managing your account and paying online is easy and has many advantages over traditional payment methods.

How to Pay Your Bill Online

Ready to start paying your Sand Mountain Electric bill online? Follow these simple steps:

Step 1: Create an Online Account

Start by visiting https://billing.smec.coop/onlineportal/Customer-Portal and clicking “Register” to set up your online account.

You’ll need your member ID number and account number from your latest electric bill to complete registration.

Step 2: Connect Your Electric Account

Once registered, click on “My Services” and then “Add Service” to link your specific Sand Mountain Electric account to your online profile.

Enter your member ID number and account number exactly as shown on your bill.

Step 3: Make a Payment

When logged into your account, you’ll see a “Make Payment” button for your account. Click it to go to the payment screen.

Select your payment amount and method. You can pay by credit/debit card or electronic check (bank draft). Enter your details and submit.

That’s it – your payment will immediately process and post to your electric account. So easy!

Step 4: Go Paperless

To go paperless, look for the “Paperless Settings” section. Follow the prompts to opt into paperless billing and enable email notifications.

You’ll get an email when your bill is ready and any reminders.

Step 5: Set Up Auto-Pay

For hands-free payments, turn on auto-pay in your account settings. This automatically pays the amount due each month on the due date from your payment method on file.

Payment Methods Accepted

Sand Mountain Electric offers flexibility in how you can pay your bill online:

• Credit/debit card – Visa, Mastercard and Discover are accepted.

• Bank account – Securely link your checking or savings account to pay by e-check.

To view the full list of accepted cards, review the FAQs on the payment portal. There are no fees for any online payment method.

Payment Processing & Due Dates

One of the best parts of paying online is that payments process instantly when you submit them. Here’s when payments will post:

• Credit/debit card payments – Posted to your account right away.

• Bank draft payments – Usually posted within 1 business day.

Sand Mountain Electric bills are sent monthly and due within 15 days of the statement date. Pay on time via the online portal to avoid late fees.

Ensure Payment Security

Rest assured your data is fully secure when paying online. The payment portal uses top-level security measures:

• 256-bit SSL encryption on all transactions

• Tokenization of your card data so details are never stored

• Secure data centers with backup systems

• Strict system access controls

You can pay with confidence knowing your information is protected.

Get Account Alerts

Take advantage of account alerts available through the online payment system. You can set up notifications for:

• Bills ready for viewing
• Reminders when bills are due
• Failed/declined payments
• Usage approaching or exceeding thresholds

Alerts help you stay on top of your electric account activity. Sign up for the notifications you want in your account settings.

Get Payment Assistance

If you need help with an online payment or your account, Sand Mountain Electric’s member services team is available:

• By phone at 256-638-2144 during business hours
• Using the secure online chat at https://billing.smec.coop/onlineportal/Customer-Portal
• By email to [email protected]

The team is ready and happy to help with any questions that come up!

Paying Online Is Easy

Sand Mountain Electric makes managing your electric account and paying your bill online an absolute breeze.

With 24/7 account access from your computer or mobile device, you can quickly view balances, make payments, set up auto-pay and more in just minutes.

Sign up for an online account today to start reaping the many benefits and convenience of Sand Mountain Electric’s online bill pay system for yourself.