If you’re a resident or business owner in the city of San Juan, Texas, chances are you receive a monthly bill for water service from the city’s Utilities Department. Paying this bill on time and in full ensures continuous water service to your home or business. This guide will walk through the different ways San Juan offers to pay your water bill, from online to in-person options. We’ll also provide tips for avoiding late fees, setting up auto-pay, and more
Online Payments
The fastest and most convenient way to pay your San Juan water bill is online, The city offers an online payment portal through Municipal Online Payments
To use this system:
- Go to sanjuantx.municipalonlinepayments.com
- Select “Quick Pay” to make a one-time payment, or click “Sign In” to create an account
- Enter your 15-digit account number and service address
- Input payment details including bank account or card information
- Receive instant payment confirmation
The site allows you to store payment methods for future use. You can also opt into paperless billing and set up auto-pay directly from your bank account.
Phone Payments
To pay your San Juan water bill over the phone, call 844-341-1635. This automated payment system is available 24/7.
Have your 15-digit account number, balance due, and credit/debit card ready before calling. Follow the prompts to enter your account details and make a payment. Write down the confirmation number at the end of the call.
Pay In-Person
In-person payments can be made at San Juan City Hall located at 512 S Nebraska Ave. Drive-thru service is available Monday-Friday from 8:30am-4:30pm.
Inside service hours are Monday-Friday from 8am-5pm. Bring your water bill and payment method (cash, check, credit/debit card) when visiting.
Pay by Mail
Mail your water bill payment to:
City of San Juan Utilities
512 S Nebraska Ave.
San Juan, TX 78589
Make checks or money orders payable to City of San Juan. Include your 15-digit account number on the check. Allow 5-7 business days for mailed payments to process.
Avoid Late Fees
San Juan water bills are due by the 20th of each month. A 10% late penalty applies if payment is not received by the due date.
Pay your bill early by mail, online, phone, or in-person to avoid late fees. Setting up auto-pay can also help you avoid forgetting and having to pay fees.
Auto-Pay Enrollment
For maximum convenience, sign up for auto-pay to have your San Juan water bill paid automatically each month. This ensures on-time payment and saves you effort.
On the online payment portal, select auto-pay enrollment. Provide your bank account information and preferred payment date each month. An authorization form can also be downloaded from the city’s website and submitted.
Payment Assistance
If you’re experiencing financial hardship and are unable to pay your San Juan water bill in full, contact the Utilities Department at 956-223-2200 to ask about possible payment plans, extensions, or financial assistance programs that may be available.
Paying your water bill through the City of San Juan is quick and straightforward. Opt for the most convenient method for you, whether online, phone, mail, auto-pay, or in-person. Reach out if you need help or bill payment assistance. Consistently paying on time avoids penalties so you can keep your water flowing.
*Compare the reading on you water bill to the actual water meter outside by opening the flip-top lid and reading the first 4 digits.
| Water and Sewer Rates | |
|---|---|
| Water Base Rate | $12.05 |
| 0-10,999 | $1.65 |
| 11,000-15,999 | $12.05 |
| 16,000- 25,999 | $2.35 |
| 26,000 or Higher | $3.00 |
| Sewer Base Rate | $11.00 |
| 0-10,999 | $1.52 |
| 11,000-15,999 | $1.52 |
| 16,000- 25,999 | $1.88 |
| 26,000 or Higher | $2.48 |
Pay your Peel water bill online; anywhere, anytime
How can I pay my San Jose water bill online?
To pay your San Jose water bill online using KUBRA EZ-PAY, please enter the first 10-digits of your San Jose Water account number and billing zip code below. A $1.75 convenience fee will be charged for this service.
What does the San Juan utility department do?
The City of San Juan Utilities Department is responsible for the development and maintenance of the city’s infrastructure and consists of several departments, all under one umbrella. It consists of Utility Administration, Water Treatment, Water Distribution, Wastewater Collection, and Water Reclamation.
How do I contact the San Juan Utilities Department?
The San Juan Utilities Department is committed to ensuring the well-being and convenience of our residents by delivering essential services that keep our community running smoothly. For residents looking for new water service, please contact the Utility Billing Department: (956) 223-8003
What does a utility billing department do?
The utility billing department for the city is responsible for accurately calculating and invoicing residents and businesses for essential services like water, electricity, and sewage, ensuring the timely collection of payments.
What are the office hours in San Juan Texas?
Location: City Hall Office 512S Nebraska Ave. San Juan, Texas 78589 Office hours: Mon-Fri 8:00am – 5:00pm Drive thru hours: Mon-Fri 8:30am – 4:30pm
How do I contact sjwd?
You will need to know your 15-digit account number and the service address. If you need your account number, email your service address to [email protected]. The District’s highest priority is to ensure the delivery of a reliable water supply of the highest quality at reasonable and equitable costs.