How to Pay Your Bill with San Gabriel Valley Water Company

Paying your water bill on time is important to maintain uninterrupted service. The San Gabriel Valley Water Company offers several convenient payment options to fit your needs. In this article, we’ll provide an overview of the available bill pay methods, tips for avoiding late fees, and instructions for setting up autopay.

Overview of Bill Pay Options

The San Gabriel Valley Water Company offers the following ways to pay your water bill:

• Online – Pay online 24/7 via the InvoiceCloud portal You can pay via credit/debit card or eCheck You can also set up recurring payments,

• Phone – Call the payment line at 1-877-274-8419 to pay over the phone with an agent.

• Mail – Detach the payment stub from your paper bill and mail with a check or money order.

• In Person – Visit one of three local offices to pay in cash, check, money order, or at a payment kiosk.

• AutoPay – Authorize recurring payments from your bank account each month.

Avoid Late Fees

To avoid late fees and service interruption, your payment must be received by the due date printed on your water bill. Note the following tips

• For online payments, allow 5-7 business days for processing.

• For mailed payments, allow 7-10 business days. Pay early to account for mail delays.

• If paying close to the due date, pay online or in-person for fastest processing.

• If your service has been disconnected for nonpayment, you must contact customer service to have it restored after paying.

Setting Up Automatic Payments

The most convenient option is to enroll in AutoPay so your water bill is paid automatically each month from your bank account. Here is how to set up recurring AutoPay:

• Download the AutoPay form from the San Gabriel Valley Water Company website.

• Fill out the form completely and sign. Attach a voided check from the account you wish to debit.

• Mail the form and voided check to the address listed on the form.

• Allow 30 days for AutoPay setup. Your future bills will note when the automatic debit will occur each month.

AutoPay ensures your bill is paid on time every month, avoiding late fees. You can cancel or change your AutoPay option at any time by contacting customer service.

Paying Online Through InvoiceCloud

Paying online via InvoiceCloud is fast and secure. Here are step-by-step instructions:

1. Visit www.invoicecloud.com/san-gabriel-water and click “Pay Bill”

2. Enter your 10-digit account number from your water bill and click “Continue”

3. Choose a payment method – credit/debit card or eCheck from your bank account

4. Enter payment details and click “Continue”

5. Review payment details and click “Confirm” to complete payment

6. You will receive an emailed receipt as confirmation

You can also set up an InvoiceCloud account for recurring payments. First complete steps 1-3 above, then click “Manage Profile” to create your account.

Paying by Phone

To pay by phone, call 1-877-274-8419 and follow the prompts:

1. When prompted, enter your 10-digit account number

2. Choose your payment method – credit/debit card or checking account

3. Enter your payment details

4. A confirmation number will be provided upon completion

Paying by Mail

To pay by mail:

• Detach the payment stub from your paper bill

• Write account number on your check or money order

• Mail payment stub with check/money order to:

  San Gabriel Valley Water Company

  P.O. Box 5970

  El Monte, CA 91734-1970

Allow 7-10 business days for mailed payments to avoid late fees. Pay early to account for mail delays.

Paying In Person

Visit one of three local offices to pay in person Monday-Thursday 7:30am-5:30pm, Fridays 7:30am-4pm:

• El Monte – 11142 Garvey Ave

• Industry – 14404 Valley Blvd

• Whittier – 11579 Hadley St

Cash, checks, money orders, and credit/debit payments can be made at the office. The El Monte location also has a self-service payment kiosk.

Customer Service Contact

If you have any questions about billing or payment options, contact San Gabriel Valley Water Company customer service:

• El Monte office: 626-448-6183
• Industry office: 626-330-1628
• Whittier office: 562-699-1041

Their team can assist with payment inquiries, setting up AutoPay, service restoration, and any other billing needs.

Paying your water bill on time every month is simple and straightforward with San Gabriel Valley Water Company. Choose the payment method that fits your needs, set up AutoPay to avoid late fees, and contact customer service if you need assistance. Their multiple payment channels make it easy to maintain service and avoid disruption.