Paying your monthly utility bill to the city of San Bruno for water sewer garbage, and other services doesn’t have to be a hassle. The city offers residents multiple options to view balances and make payments at their convenience. This article will provide an overview of the payment methods available, tips for avoiding late fees, and instructions for setting up an online account.
Online Bill Pay
The easiest way for most customers to manage their utility account and pay bills is through the city’s online billing system. To get started, you’ll first need to set up an account on the Online Biller website.
Benefits of paying online include:
- View account balance and payment history
- Receive email notifications when new bills are ready
- Go paperless by opting out of mailed bills
- Schedule one-time or recurring payments
- Store payment information for faster checkout
- Pay by credit/debit card or checking account
- Access account 24/7
On the initial sign-up page you’ll need to enter your San Bruno account number and an email address Create a username and password Accept the terms of service and you’re ready to log in.
Pay by Phone
San Bruno offers a pay-by-phone option through their automated payment system. To use this method, call 855-748-3086. You’ll enter your account number and follow the prompts to make a one-time payment.
- Payments post to your account immediately
- Visa, MasterCard, Discover and electronic checks accepted
- No enrollment or account setup required
Pay by Mail
To pay the old fashioned way, you can mail a check or money order each month. Be sure to include your payment stub from the utility bill. Send payments to:
PO Box 848091
Los Angeles, CA 90084-8091
Leave enough time for mailed payments to arrive by your due date to avoid late fees. Allow 3-5 business days for processing.
Pay in Person
You can hand deliver cash, check, or money order payments to San Bruno City Hall:
567 El Camino Real
San Bruno, CA 94066
In-person payments will post to your account same day. City Hall hours are Monday-Friday 8am-5pm.
Bank Bill Pay
If you use your bank’s bill pay service, you can set up the City of San Bruno as a payee and schedule automatic monthly payments. This withdraws funds from your bank account to pay the bill.
Double check that your bank has the correct mailing address on file:
PO Box 848091
Los Angeles CA 90084-8091
Helpful Payment Tips
- Pay a few days early to avoid late fees
- Mark due dates on your calendar
- Notify the city if your mailing address changes
- Go paperless to save time and clutter
- Sign up for reminders and past due alerts through your online account
- Contact customer service with billing questions or payment concerns
Frequency of Entities
- Online bill pay: 3 times
- Pay by phone: 3 times
- Pay by mail: 1 time
- Pay in person: 1 time
- Bank bill pay: 1 time
- Late fees: 2 times
- Payment stub: 1 time
- Money order: 1 time
- Due date: 2 times
- Paperless: 2 times
- Payment history: 1 time
- Account balance: 1 time
- Email notifications: 1 time
- Customer service: 1 time
- Checking account: 1 time
- Credit/debit card: 2 times
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Can I access my San Bruno water usage online?
San Bruno water customers can now access their water usage online! You can set up alerts and keep track of your hourly, daily, and monthly water usage! Residents can pay utility bills using Online Bill Pay or our Pay-By-Phone at 855-748-3086. There is no charge for this service and it’s convenient.
How do I update my personal information in San Bruno’s utility online bill pay?
Once you have enrolled in City of San Bruno’s Utility Online Bill Pay you can update your personal information by logging into your account at any time.
Is San Bruno transferring sewer service charges to San Mateo County property tax?
The City of San Bruno is currently in the process of transitioning sewer service charges from the San Bruno utility bill to the San Mateo County property tax bill. Click here to learn more. FY2024-25 San Bruno Sewer Service Report
What does the San Bruno Public Works Department do?
To ensure San Bruno residents and businesses have water to use and wastewater collected, the San Bruno Public Works Department repairs, replaces and maintains current water and sewer pipelines and mains. Pursuant to the Agreement, beginning July 1, 2023, Recology San Bruno will take over customer billing and collection of payments.
What is the transient occupancy tax in San Bruno?
Find information on local internet, TV, and phone services, as well as accessing your account to make updates and pay bills. The Transient Occupancy Tax (TOT) is a tax levied against those who rent hotel/motel rooms within the City of San Bruno for 30 days or less. Learn how to make payments for permits, services, licenses, and more.
How do I pay my Recology San Bruno bill?
With Recology’s E-BillPay you can pay your bill with a credit card or through your checking or savings account, receive, review and pay your bill automatically. For services billed prior to July 1, 2023, you may pay your bill online with the City of San Bruno. Recology San Bruno Bill Pay – City of San Bruno.