Streamline Utility Bill Payments with San Bernard Electric’s SmartHub

Paying your monthly electric bill can feel like a chore. Writing and mailing checks, keeping track of due dates, late fees if you forget – it’s enough to give anyone a headache. Fortunately, there’s a better way for customers of San Bernard Electric Cooperative (SBEC) in Texas. SBEC’s online bill pay system, called SmartHub, takes the pain out of paying your electric bill.

With SmartHub, SBEC members can easily view billing history, track electricity usage, set up automatic payments, and more – all from a laptop, smartphone, or tablet. No more hunting for paper statements or trying to remember when bills are due. SmartHub puts account management at your fingertips 24/7.

Benefits of Paying Electric Bills Through SmartHub

Switching to SmartHub provides many advantages over traditional paper billing and payment methods:

• Access billing info anytime, anywhere – Log in to SmartHub on a mobile device, computer, or tablet to view your account details and billing history. SmartHub even sends email reminders when a new bill is ready to view.

• Monitor electricity usage – SmartHub allows you to track daily, monthly, and yearly kilowatt hour usage. Review usage patterns to identify ways to conserve energy and save money.

• Flexible payment options – Pay bills directly through SmartHub using credit/debit cards, bank accounts, or PayPal. Set up autopay or make one-time payments at your convenience.

• Paperless billing – Going paperless with SmartHub e-billing reduces clutter and helps the environment.

• Payment notifications – Get text or email alerts when payments post so you can easily monitor account activity

• Energy use notifications – Customize notifications to receive alerts when usage hits a specified threshold.

• Mobile access – The free SmartHub app enables account access on smartphones and tablets, Manage bills on the go

• Bill splitting – Housemates can split electric bills and track shared usage with SmartHub’s multi-user access.

• Free to use – SBEC provides SmartHub at no extra cost to members.

How to Sign Up for SmartHub Bill Pay

Signing up for SmartHub is simple for existing SBEC members:

1. Visit SmartHub Website – Go to sbec.smarthubcoop or download the SmartHub mobile app

2. Log In – Use your current SBEC online account username and password. If you don’t have online account credentials, create a new account.

3. Enter Security Passphrase – For first-time SmartHub access, create a unique passphrase for account security.

4. Explore SmartHub – View billing history, make payments, set notifications, monitor energy use and more!

You can also make one-time SBEC bill payments as a guest through SmartHub’s express “Pay Now” option without logging into an account. Just input your SBEC account number and account holder name.

Paying Bills Through SmartHub

Once signed into SmartHub, paying your SBEC electric bill takes just a few clicks:

• Navigate to the Payments tab on the SmartHub website or in the mobile app menu.

• Select whether you want to make a one-time payment or set up recurring autopay.

• Enter payment details including payment amount and preferred method.

• Confirm payment details and submit.

SmartHub accepts Visa, Mastercard, American Express, Discover, debit cards, checking accounts, and PayPal. Payment posts immediately after the transaction processes. You can view payment history and confirm a successful payment by checking the activity under the Payments tab.

Setting Up Automatic Payments

For ultimate bill payment convenience, use SmartHub to enable autopay from a bank account or credit/debit card. Autopay ensures you never miss a payment deadline.

Follow these steps to activate autopay:

1. Under the Payments tab, select AutoPay Accounts.

2. Choose the account you want to debit for autopay.

3. Pick the day of the month for recurring payments.

4. Specify the payment amount.

5. Review the autopay details and confirm to complete setup.

Autopay can be cancelled or changed at any time through SmartHub. Log in and navigate to AutoPay Accounts to manage your automated payments.

Additional SmartHub Features

Beyond billing and payment management, SmartHub offers additional features to help SBEC members take control of their accounts:

• Account management – Update account and contact information.
• Outage alerts – Get outage updates and estimated restoration times.
• Usage analysis – Compare usage over time and vs. weather data.
• Billing history – View 12 months of statements.
• Paperless settings – Opt into e-billing and autopay to go entirely paperless.
• Energy insights – See how your usage stacks up against other, similarly-sized homes.
• Usage alerts – Get notifications when consumption hits a set threshold.
• Contact SBEC – Submit questions directly to SBEC’s customer service team.

Get Started with SmartHub today!

Simplifying account and bill management, SmartHub is a must for SBEC members looking to take the hassle out of paying utility bills. With its online and mobile access, paperless billing, automated payments, and energy monitoring features, SmartHub offers a convenient, easy way to stay on top of electricity costs each month. Sign up for SmartHub using your existing SBEC credentials or open a new account – and say goodbye to the headaches of conventional bill pay for good!