Convenient Online Bill Payment with Sac Suburban Water

Paying your water bill each month doesn’t have to be a hassle Sac Suburban Water makes it easy to pay your bill quickly online through their customer payment portal Read on to learn how Sac Suburban’s online bill pay works and the benefits it provides customers.

Overview of Sac Suburban Water District

Sac Suburban Water District provides water service to over 165,000 residential and commercial customers in Sacramento County and Placer County. Their service area covers Citrus Heights, Fair Oaks, Carmichael, Orangevale, Antelope, and other nearby communities.

As one of the largest urban water suppliers in California, Sac Suburban relies on advanced meters, treatment techniques, and technology to deliver reliable, quality water to customers. Their online bill pay system is one way they utilize technology to improve customer service.

Online Account Access

To use Sac Suburban’s online bill pay system, you first need to create an online account. This allows you to securely access your account details and make payments online.

There are two ways to register for online access:

• Using your account number – You can self-register by providing your 10-digit account number, property address, and email

• Using the registration code on your bill – Each monthly bill contains a unique registration code you can use to register online.

The registration process only takes a few minutes. You’ll be asked to provide an email address, phone number, and create a secure password. Once your account is created, you can start making quick online payments.

Making a Payment

The online bill pay portal offers a fast, easy way to pay your water bill. To make a payment, simply:

• Log into your account at www.sswd.org
• Select “Make Payment”
• Choose the account to pay if you have multiple accounts
• Enter the payment amount
• Enter payment method and details
• Review and submit payment

The online system accepts all major credit and debit cards. You can also pay directly from your bank account using electronic check.

You can opt to make one-time payments manually each month or set up recurring auto-payments to have your bill paid automatically on the due date. Convenience fees apply to credit/debit payments but not e-check.

Benefits of Online Bill Payment

Paying your Sac Suburban water bill online provides many benefits, including:

• Convenience – Pay 24/7 instead of calling or visiting the office

• Payment tracking – View bill balances and payment history in your account

• Paperless billing – Reduce clutter and waste by going paperless

• Auto-pay – Set up recurring payments to avoid late fees

• Budgeting – Keep track of water usage and charges each month

• Mobile access – Pay bills on-the-go from your smartphone

• Reward points – Earn points with recurring auto-pay that can be redeemed

• Environmental impact – Go paperless and save trees by reducing mailed bills

No more waiting on hold, writing checks, or driving to the payment center. Paying your water bill online with Sac Suburban Water takes just minutes each month.

Avoid Late Fees with Auto-Pay

One of the biggest perks of paying your bill online is the ability to enroll in auto-pay. This automatically deducts the amount due from your payment method each month on the due date, ensuring your bill is paid on time.

Late fees quickly add up, with Sac Suburban charging a basic $7 late fee plus penalties if the bill is 30 days past due. Setting up auto-pay prevents paying these unnecessary fees if you happen to forget a due date.

Online account access also makes it easy to track due dates and avoid surprises. You can view your balance and upcoming due date at any time.

Paperless Billing Saves Time and Trees

You can go completely paperless with Sac Suburban’s online bill pay system by enrolling in eBills. Instead of receiving a paper bill in the mail each month, you’ll get an email notification when your new eBill is ready to view and pay online.

Going paperless with eBill delivery helps the environment by reducing paper waste and saving trees. It also provides convenience by receiving and paying bills faster electronically instead of waiting for snail mail delivery.

View and download PDFs of your current and past eBills for up to 24 months in your online account. Paperless billing also helps remove clutter from your home.

Rewards Program for Recurring Payments

Sac Suburban offers a rewards program that lets you earn points when you set up recurring auto-payment from your credit/debit card or bank account. Points can be redeemed for rewards like bill credits, gift cards, and merchandise.

For every dollar paid on auto-pay, you earn two points. Points expire after 36 months of inactivity, so redeem your rewards in a timely manner for maximum benefit. By paying automatically with Sac Suburban online bill pay, you can get rewarded each time you pay your bill.

Reliable Water Delivery with Excellent Customer Service

Not only does Sac Suburban Water provide high-quality water delivery services, but they also offer top-notch customer service online and by phone.

Friendly customer service reps are available by phone Monday to Friday from 8am to 5pm to help with any bill pay or account issues. You can also email customer support and get prompt responses.

Sac Suburban makes it as easy as possible for customers to pay their bills on time and manage their accounts. Sign up for online account access to enjoy convenient bill payment options.