Paying your Russell County sanitation bill doesn’t have to be a hassle. As a resident of Russell County, Alabama, keeping up with your monthly sanitation fees is essential to maintaining garbage collection services. The county provides several convenient options to pay your sanitation bill either online, by phone, mail or in person.
As a Russell County sanitation customer understanding how these sanitation bills work can make paying them much smoother. Here’s what you need to know about getting and paying your Russell County sanitation bill
Overview of Russell County Sanitation Bills
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Russell County sanitation provides garbage collection services to residents and charges a monthly fee for this service
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Standard residential garbage collection fee is $22 per month. Additional fees may apply for extra carts, door-to-door pickup, commercial customers, etc.
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Bills are sent out monthly and due by the 15th of each month,
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A 10% late penalty is added for unpaid balances after the due date.
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Services may be discontinued if an account is 90+ days delinquent.
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Exemptions are available for households whose sole income is Social Security. An application must be submitted.
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Garbage carts are assigned to an address and must remain there if you move. Notify the sanitation department before moving.
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Damaged carts are replaced for $75 fee if due to negligence. Normal wear and tear replacements are free.
Knowing these key points will help you avoid any surprises on your monthly sanitation bill!
Pay Online
The easiest way to pay your Russell County sanitation bill is online through the billing portal. Here’s how to pay online:
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Click “Pay Now” and enter your account number and last name.
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Select whether you want to pay the full balance or a partial payment.
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Enter your payment information and submit.
Online payments can be made with debit/credit cards or an e-check from your bank account. There is a 3% fee for debit/credit card payments. E-check payments do not have a fee.
Payments made online by 7:30 pm will be credited the same business day. It’s fast, easy and you can avoid mailing in checks or driving to the office.
Pay by Phone
To pay by phone, call 1-855-628-1280. This automated payment line is available 24/7. You will need to enter your account number and billing zip code.
Phone payments can be made with debit/credit cards or an e-check. The 3% fee applies to card payments. E-checks are free.
Pay by Mail
If you prefer to mail in your payment, send your check or money order to:
Russell County Sanitation
PO Box 1127
Phenix City, AL 36868
Be sure to include your account number on the check or enclosed payment slip. Mailed payments must be received by the due date to avoid late fees. Allow 3-5 business days for delivery.
Pay in Person
You can also pay your Russell County sanitation bill in person at:
56 Silver Run Drive
Seale, AL 36875
Office hours are Monday-Friday, 8AM to 4:30PM Eastern Time. An after hours drop box is also available.
In-person payments can be made by cash, check or debit/credit card. The 3% card fee applies.
Avoid Late Fees
To avoid getting hit with a 10% late fee, be sure to pay your bill by the 15th of each month. Mark your calendar with a reminder.
If you’ll be out of town when your bill is due, consider setting up automated monthly payments so you never miss the deadline.
Auto-Pay
For ultimate convenience, enroll in auto-pay to have your monthly sanitation bill paid automatically. This ensures your payment is always on time and you never incur late fees.
To enroll in auto-pay:
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Call 334-291-3232 and request a form
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Fill out the form with your account and payment information
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Return the completed form to the sanitation office
Once set up, your bill will be paid automatically each month on the due date from your chosen payment method. It’s one less bill to keep track of!
Communication is Key
If you are moving or need to make account changes, be sure to notify the Russell County Sanitation department right away. This will prevent billing issues and ensure smooth service. Their contact information is:
Phone: 334-291-3232
Email: [email protected] or [email protected]
Office: 56 Silver Run Dr, Seale AL 36875
Staying on top of your Russell County sanitation bill doesn’t have to be a hassle. Pay online, by phone, mail or auto-pay to make it quick and easy. Just be sure to pay by the 15th to avoid those late fees! With multiple options, you can choose the payment method that fits your needs.
