Living in Rushville, Indiana? Paying your city utilities bill doesn’t have to be a hassle. The Rushville City Utilities department offers a convenient online payment system to pay your water, sewer, trash, and electric bills.
As a Rushville resident who frequently uses the online bill pay, I wanted to write up a simple guide on how to pay your Rushville utilities bill online. This will overview creating an account, understanding your bill, payment options, and getting help.
Create an Online Account
First you’ll want to set up an online account with Rushville City Utilities, You can do this on their website here
Click on the “Pay Bill” tab and then “Register” to create your account. You’ll need your account number and an email address. Make sure to choose a secure password.
After registering, download the mobile app (available for iOS and Android) to access your account on the go. I love having the app so I can easily pay bills from my phone.
Review Your Bill Details
Once your account is set up, you can log in online or on the mobile app to view your utility bill Here you’ll see your previous and current charges broken down by
- Water
- Wastewater
- Trash pickup
- Electricity
It also shows your payment due date and account balance. Review the usage details and charges each month to understand what you’re being billed for.
You can view up to a year’s worth of billing history. This is helpful to compare your usage over time or double check charges from previous months.
Payment Options
Rushville City Utilities offers several ways to pay your bill online:
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One-time payment – For a single bill, enter your credit/debit card details or bank account info. You’ll get a confirmation email after the payment goes through.
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Auto-pay – Set up recurring payments from your card or bank account. Your bill gets paid automatically each month on the due date.
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Payment plan – If needed, you can enroll in a monthly payment plan to pay your balance over time. Select the payment amount and date each month.
I do auto-pay since it saves me time and avoids late fees. But you can switch between payment options at any time in your account settings.
Get Support
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Phone: 765-932-4124
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Email: [email protected]
Common reasons to reach out include:
- Trouble registering your online account
- Questions about your bill or usage
- Setting up a payment plan if you can’t pay in full
- Reporting a water or power outage
The customer service team is very responsive if you have any billing issues or concerns. Don’t hesitate to give them a call.
Information about Online Bill Pay for City Utilities
How do I contact Rushville City Utilities?
The City Utilities office is located at 330 N. Main Street, Rushville. Hours of operation are 8 a.m. – 4:00 p.m., Monday -Friday. You can contact the City Utilities office by phone at 765-932-4124, by fax at 765-938-3103 or by e-mail at [email protected]. Pay your water bill online – Click Here!
What does Rushville city utilities do?
Our mission at Rushville City Utilities is to work vigilantly to provide a reliable, safe and plentiful supply of drinking water daily to our customers. We also strive to provide our customers excellent customer service and are committed to treating our customers with fairness, honesty and respect.
When was Rushville city utilities established?
Rushville City Utilities was established in 1894 under the name City Water, Light & Power Plant. This was a year after the first electric streetlights were turned on in 1893. Even though the waterworks was established in 1894, the first water and sewage lines were not installed until 1934 at a cost of $85,000.
How do I contact City Utilities?
You can contact the City Utilities office by phone at 765-932-4124, by fax at 765-938-3103 or by e-mail at [email protected]. Pay your water bill online – Click Here! 2021 Consumer Confidence Report (CCR) – Click Here!
Can I pay my utility bills online?
Yes, you can pay your utility bills online on the Village of Rushville website. With our new billing system, you can pay using a credit or debit card for a 3% fee or set up automatic payments from your checking account with no fee.
What is the Rushville city utilities wastewater improvement project?
The Rushville City Utilities financed a $5.2 million wastewater improvement project that was completed in 2015. This project will incorporate new technology along with more energy efficient equipment that has been in place since 1975. This project also is being designed so that a wet weather treatment facility can be added in the future.