A Comprehensive Guide to Paying Your Ross County Water Bill

Paying your water bill on time every month is an important responsibility as a customer of Ross County Water. This company provides clean, safe drinking water to residents across Ross County, Ohio. There are multiple ways to pay your Ross County water bill conveniently. This guide will outline the various payment options available and provide tips for paying on time.

Overview of Ross County Water Company

Ross County Water Company is the main provider of drinking water for Ross County residents. They supply water to customers in Chillicothe Bainbridge, Frankfort Kingston, and surrounding communities. The company is dedicated to delivering high-quality water while maintaining excellent customer service.

As a customer, you are responsible for paying the monthly usage charges on your water account. Ross County Water offers various payment methods to make it quick and easy to pay your bill.

Monthly Billing and Due Dates

• Ross County Water bills customers monthly for water service.

• Your meter is read around the end of each month. Bills are then processed and mailed.

• The due date for payment is the 15th of every month.

• Late fees apply if the bill is not paid by the due date.

• Review your monthly bill carefully and pay the total amount due on time to avoid penalties.

Ways Customers Can Pay Their Ross County Water Bill

You have several options to pay your water bill to Ross County Water each month:

Pay Online

• The quickest way to pay is online through the payment portal on Ross County Water’s website.

• Have your account number ready. Enter payment details securely.

• Online payments may take 1-3 business days to process.

Pay by Phone

• Call 1-855-906-0401 to use the automated phone payment system.

• Pay by credit/debit card or electronic check over the phone.

Pay by Mail

• Mail a check or money order along with your bill stub to the payment address.

• Allow 7-10 days for mailed payments.

Pay in Person

• Visit the Ross County Water office during business hours to pay in cash, check or money order.

• Use the after hours drop box to leave a payment envelope.

Automatic Bank Draft

• Set up recurring monthly payments from your checking account.

• Download the ACH authorization form to get started.

Through Your Bank

• Many banks allow online bill pay to Ross County Water from your bank account.

• Payments through your bank may take longer to process.

Tips for Paying Your Water Bill on Time

Follow these tips and best practices for paying your Ross County Water bill smoothly each month:

• Mark your calendar with the due date so you remember.

• Sign up for paperless billing to receive alerts.

• Pay early online to avoid late fees if you may forget.

• Set up automatic monthly bank drafts for on-time worry-free payments.

• If traveling, pay ahead or use online bill pay through your bank.

• Contact customer service immediately if you will be late on a payment.

• Set payment reminders on your phone or smart home device.

• Review your water usage each month so the charges make sense.

• Update your contact information so you receive bills and reminders.

Avoid Late Fees and Service Disruption

Paying your water bill after the due date can lead to penalties or service interruptions:

• A 10% late fee is charged if payment is not received by the 15th.

• Accounts 30 days past due may have water service disconnected.

• Reconnection fees apply if water is shut off for nonpayment.

• Payment plans may be available for customers having difficulty paying.

• Contact Ross County Water immediately if you anticipate falling behind.

Communication is Key

Ross County Water encourages customers to communicate about any billing or payment issues:

• Call 740-774-4117 to speak with a customer service rep.

• Email or send messages through their online portal.

• Let them know ahead of time if you will have trouble paying on time.

• Discuss flexible payment plan options available.

• Update your contact info so they can reach you about payments.

With clear communication and utilizing the various payment methods available, paying your monthly Ross County Water bill can be quick, easy, and stress-free.