Having reliable sewer service is essential for homes and businesses. But paying sewer bills can feel like a hassle, between tracking due dates and mailing in payments. Rogue Valley Sewer Services offers convenient bill pay options to simplify payments for customers in the Rogue Valley region of Oregon.
Overview of Rogue Valley Sewer Services
Rogue Valley Sewer Services (RVSS) is a special service district providing wastewater collection and treatment for areas of Jackson and Josephine County. They serve over 20,000 residential, commercial, and industrial customers.
RVSS oversees operation and maintenance of hundreds of miles of sewer lines, multiple pump stations, and three wastewater treatment plants They work to protect public health and the environment by properly collecting and treating wastewater before discharging it
Customers pay monthly sewer service charges that fund RVSS operations and infrastructure projects. RVSS offers various payment options to simplify the process.
Rogue Valley Sewer Billing and Charges
RVSS bills for sewer service on a monthly or quarterly basis depending on location. Charges are based on water usage, with rates varying by area served.
Standard residential bills include:
-
Monthly service charge
-
Volume charge per hundreds of cubic feet (CCF) of water used
-
Renewal and replacement charge
Some areas have additional monthly charges Billing periods run from the 21st to the 20th of each month, Bills are mailed on the 1st of each month and due by the 21st,
Paying Your Rogue Valley Sewer Bill
You have multiple options for paying your RVSS sewer bill conveniently:
Pay Online
The easiest way to pay is through RVSS online bill pay at www.rvss-or.gov. You can make one-time payments or set up recurring payments using checking/savings accounts or credit/debit cards. Sign up for eBilling to receive and pay bills electronically.
Pay by Phone
Call 833-292-0650 to pay by phone using automated system prompts. Have your account number and payment information ready.
Pay by Mail
Mail a check or money order with your payment stub to the address printed on your bill. Allow enough time to avoid late fees.
Pay in Person
Bring cash, check, or card to pay at the RVSS office during business hours. An after-hours drop box is also available.
Auto-Pay
Setting up recurring payments through RVSS online bill pay or your bank’s online bill pay takes the work out of paying each month.
Pay at Other Locations
RVSS has drop boxes around the community. You can also pay at MoneyGram locations for a small fee.
Tips for Paying Your Sewer Bill on Time
Missing sewer bill payments can lead to penalties and service interruptions. Follow these tips to pay on time:
-
Review bills promptly in case of any errors.
-
Contact RVSS with account or billing questions.
-
Sign up for eBilling reminders to get notices when bills are ready.
-
Schedule recurring payments so bills are paid automatically.
-
Allow 3-5 days for mailed payments to avoid late fees.
-
Pay a few days early when paying right before a due date.
-
Update account information if moving or changing banks/cards.
Sewer Bill Payment Assistance Options
If you’re struggling to pay your sewer bill on time, RVSS offers some assistance programs:
-
Payment arrangements – Set up a payment plan for past due balances.
-
Bill rounding program – Round up bills to the nearest dollar with excess going to assistance.
-
LIHEAP assistance – Qualifying low income customers can get help through a state program.
-
Discount programs – Discounts are available for qualifying seniors and disabled veterans.
Benefits of Paying Sewer Bills Online
RVSS online bill pay offers many benefits:
-
Convenience – Pay anywhere 24/7 with no mailing or trips required.
-
Payment tracking – View payment history and confirm payments posted.
-
Paperless billing – Receive, view, and pay bills electronically.
-
Reminders – Get emails when bills are ready and due dates approach.
-
Auto-pay – Set up recurring payments to be made automatically each billing period.
-
Security – Secure platform protects payment and account information.
-
Cost savings – Avoid late fees, stamps, checks, and money order fees.
-
Time savings – Takes just minutes to log in and pay versus mailing payments.
What You Need to Pay RVSS Bills Online
To start paying sewer bills online through RVSS bill pay, you’ll need:
- Active internet connection
- RVSS account number
- Email address
- Bank account/routing number or credit/debit card
The online platform is user-friendly with simple prompts to guide you. First time users will need to register for an online account.
Experience the Ease of Online Sewer Bill Pay
Don’t let paying your sewer bill become a hassle or lead to late fees. RVSS offers fast, easy bill payment through their online platform as well as other convenient options. Simplify sewer payments by enrolling in eBilling and online bill pay today!
