Streamline Your Medical Bill Payments with Rochester Regional Health

Handling medical bills can be a headache. Between insurance claims copays deductibles, and statements from multiple providers, keeping track of what you owe and when can be an organizational nightmare. Rochester Regional Health offers a convenient online bill pay system to help consolidate your payments and take the stress out of medical bill management.

Why Choose Rochester Regional Health for Your Medical Care?

Before we dive into the bill pay process, let’s look at why you might receive a bill from Rochester Regional Health (RRH) in the first place. As a leading health system in New York, RRH operates:

• 7 hospitals
• Over 400 care locations
• Primary care, urgent care, and outpatient services
• Laboratories, pharmacies, and imaging centers

With comprehensive services across the Rochester, Finger Lakes, and Western New York regions, there’s a good chance you or your family members have received care from an RRH facility or provider.

Some of the most common reasons for getting an RRH bill include

• Hospital stays – For treatment at Rochester General Unity Newark-Wayne Community, United Memorial Medical Center, Clifton Springs, Massena, or Gouverneur Hospitals.

• Clinic visits – For seeing a primary care doctor or specialist at one of RRH’s outpatient centers.

• Urgent care – For using RRH’s urgent care facilities for injuries or illnesses requiring prompt care.

• Imaging – For x-rays, MRIs, CT scans, mammograms, or other imaging services at an RRH location.

• Lab tests – For blood work, biopsies, or other lab services through an RRH-affiliated laboratory.

Navigating the RRH Bill Pay Process

RRH offers several options for viewing and paying your medical bills online:

Pay through MyCare

For the simplest payment experience, the MyCare patient portal should be your first stop. With a MyCare account, you can:

• View bills from across RRH in one place
• See current balance and payment history
• Receive paperless billing statements via email
• Pay bills directly through the portal 24/7

If you don’t have a MyCare account, you can easily sign up online. The portal is available on desktop and as a mobile app for added convenience.

Pay through RRH’s Online Bill Form

Don’t have a MyCare account? No problem – you can still pay your RRH bills easily on their website. Just select “Pay My Bill” from the billing and insurance page, and choose the appropriate online bill pay form:

• Rochester Regional Health – For bills from hospitals, clinics, labs, pharmacies, and other RRH facilities

• Home Care – For Rochester Regional Home Care and Hospice

• Home Care Plus – For Genesee Region Home Care

• Long Term Care – For RRH-affiliated nursing homes and assisted living

• Infusion Pharmacy – For home infusion services

After selecting the right form for your bill, just enter your account number, balance due, and payment details to pay instantly online.

Pay by phone

If you prefer to pay your bill over the phone, no problem! Call RRH billing services at 585-922-1900 or toll free at 866-209-0949, Monday through Friday from 8am to 5pm.

Payment Plan Options from RRH

If paying your entire balance at once is difficult, RRH offers payment plans to make bill payment more manageable. Their financial assistance programs help both insured and uninsured patients pay down balances over time.

To learn more about installment plans, call the number on your RRH bill and speak with a financial counselor. They’ll help tailor a monthly payment schedule that fits your budget and situation.

Partnering with RRH for Your Care

At RRH, their mission is providing patient-centered, high-quality care to the communities they serve. That mission doesn’t end when you’re discharged – it continues through transparent billing, financial assistance, and easy online payment options.

If you have RRH bills to pay, avoid writing checks and dealing with paper statements by enrolling in MyCare or using their online bill pay site. With a few clicks, you can view balances across your RRH accounts, pay bills, set up installments, and more. RRH is dedicated to convenience, clarity, and care – including when it comes to your medical bills.