Keeping your trash and recycling service running smoothly with Red Oak Sanitation involves paying your bill on time each month. While you can pay by mail, the fastest and most convenient way is through Red Oak’s online bill pay system
In this article, I’ll walk through everything you need to know to pay your sanitation bill online with Red Oak.
Online Account Access
To pay online, you first need to have access to your Red Oak Sanitation account portal.
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Go to sanitation-services.com and click on “Make a Payment” at the top.
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On the bill pay page, click on “Pay Your Bill”.
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Enter your account number and default password The password is the last 4 digits of your phone number on file
This will log you into your account so you can view your balance and make a payment.
Payment Methods Accepted
Red Oak offers several ways to pay your sanitation bill online:
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Credit or debit card – Visa, Mastercard, American Express and Discover cards are accepted. There is a convenience fee for card payments.
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eCheck – Pay directly from your checking account by entering your routing and account number. eCheck payments do not have a fee.
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PayPal – Use your PayPal account balance or linked cards/bank account. PayPal payments also incur a convenience fee.
Having these various options allows you to pay however is most convenient based on your preferences.
Automatic Recurring Payments
One of the best ways to ensure your Red Oak bill gets paid on time each month is by setting up automatic recurring payments. This securely saves your payment method on file to charge the amount due automatically each billing cycle.
To set up recurring payments:
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Log into your Red Oak account and access bill pay.
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Select to make a payment.
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Check the box to “Make this a recurring payment”.
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Enter the payment details and submit.
Red Oak will safely store your payment info to process each monthly bill automatically on the due date. No more remembering to log in and pay manually!
Payment Confirmation and Receipt
Once you submit your Red Oak sanitation payment online, you will receive an on-screen confirmation displaying the payment details.
You can also have a receipt emailed to you by entering your email address at checkout.
Save the confirmation number and receipt for your records in case you need to reference the transaction later. Payments typically post to your account within 24-48 hours.
Account Balance and Billing History
Through the online portal, you can check more than just your current bill. Expand the menu to view:
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Account balance – See the total amount owed including any past due balance.
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Billing history – Access your previous bills and payment history going back several months.
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Open service requests – Check any open requests or issues logged with Red Oak Sanitation.
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Service details – View your service address, pickup schedule and other account details.
The portal gives you full visibility over your account, bills, and payment history.
Late Payments and Suspended Service
If you miss paying your Red Oak Sanitation bill by the due date, a late fee will be assessed. If your account remains unpaid, your service may be temporarily suspended.
To restore suspended service:
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Pay the outstanding balance in full online or by phone. This includes all late fees.
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A reconnect fee will also apply to reactivate service.
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Service resumes 1 business day after the past due balance is paid.
Avoid service disruptions by keeping your account current. Set up auto-pay so your bill never gets paid late.
Payment Assistance Programs
If you are struggling financially and cannot afford your full Red Oak bill, payment assistance options may be available:
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Payment arrangements spread your balance over multiple months.
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Hardship programs provide discounted service to qualified low-income households.
Contact Red Oak Sanitation to discuss bill assistance or payment plan eligibility if needed. Don’t let an unpaid balance put your service at risk.
Cancelling Service
If you are moving and need to close your Red Oak Sanitation account, you can cancel service online through the portal.
- Log into your account and go to “My Service”.
- Select “Cancel Service” and enter your move out date.
- Service will discontinue on the move out date provided.
Giving advance notice allows time to schedule final pickup and close out your account.
Get Support By Phone
While the online portal allows self-service bill payment, you can also make payments and get account support by calling Red Oak Sanitation directly at 678-455-7819.
Friendly customer service reps are available to:
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Take payments over the phone by card or eCheck.
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Review account details, balance and history.
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Discuss payment plan options and assistance programs.
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Schedule service changes and cancellations.
Don’t hesitate to phone for quick answers to any billing or payment questions.
In-Person or By Mail
Cash, check, money order, credit card and debit card payments are accepted at the Utility Billing Office in City Hall. After-hours payments may be deposited in the kiosk located in front of the Government Center. Checks, credit card, and debit card payments can be accepted at the kiosk.
Payments can be mailed to:
City of Red Oak P.O. Box 393 Red Oak, TX 75154
Recurring Automatic Bank Draft
Download the Automatic Bank Draft Authorization Form. Email completed form to [email protected].
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How do I pay my utility bill in red oak?
The City of Red Oak offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs. Cash, check, money order, credit card and debit card payments are accepted at the Utility Billing Office in City Hall.
Where is Red Oak Sanitation located?
Red Oak Sanitation is located at 2 Ruby St, Gainesville, GA 30501 United States. You can read 849 customer reviews, find directions, business hours, and book appointments online.
What is recycle for the cure Red Oak sanitation?
Red Oak Sanitation’s ‘Recycle for the Cure’ initiative is focused on giving, helping and supporting others in the community by utilizing their resources.
How do I get a bank draft in Red Oak TX?
Checks, credit card, and debit card payments can be accepted at the kiosk. City of Red Oak P.O. Box 393 Red Oak, TX 75154 Download the Automatic Bank Draft Authorization Form. Email completed form to [email protected]. Enroll online. You will need your account number and pin number and your credit card or debit card.
What is Red Oak’s mission?
Red Oak’s mission is to provide the very best service for our clients, putting their safety, service, and community first. GUARANTEE YOUR RATE FOR 2 YEARS TODAY!