How to Pay Your Recology Butte County Bill Online

Paying your Recology Butte County bill online is the fastest and most convenient way to manage your account With online bill pay, you can view your balance, make one-time payments, set up automatic payments, and more – all through a secure online portal

Recology Butte County makes paying your garbage and recycling bill easy. By setting up an online account you’ll have 24/7 access to your billing information and can pay in just minutes on your computer or mobile device.

This article provides a step-by-step guide to paying your Recology Butte County bill online, covering everything you need to know including:

  • Creating an online account
  • Viewing and managing bills
  • Making one-time payments
  • Setting up autopay
  • Updating payment methods
  • Payment processing times
  • FAQs

Read on to learn how to take control of your Recology Butte County account and pay your bill conveniently online.

Creating an Online Account

To get started with online bill pay, you’ll first need to create an online account on the Recology Butte County customer portal. Here’s how:

  1. Go to billpay.recology.com and select Recology Butte County from the drop-down menu.

  2. Click “Create Account” below the login section.

  3. Enter your account number and zip code from your latest bill statement.

  4. Create a username and password you can easily remember.

  5. Provide your contact details like name, email, and phone number.

  6. Accept the terms and conditions.

  7. Click “Create Account” to complete setup.

Once your account is created, you can login anytime with your username and password to manage payments.

Viewing and Managing Bills

When you login to your Recology Butte County online account, you’ll see your current balance and upcoming due date right on the homepage. You can view full bill details by:

  • Clicking “View Bill” to see your latest statement with service details, charges, payments, etc.

  • Using the drop-down menu to select previous billing cycles and view those statements.

  • Clicking your profile icon to view your billing and payment history for the past 24 months.

Reviewing your bill online lets you verify charges before making a payment. You can also see your billing/payment history and print or download statements.

Making One-Time Payments

Making a one-time payment on your Recology Butte County bill is quick and easy online. Just follow these steps:

  1. On the homepage, click “Pay Now” next to the account you want to pay.

  2. Enter the payment amount. You can pay the total due, a partial amount, or any custom amount.

  3. Select a payment date up to the due date. Payments process on the next business day.

  4. Choose your payment method – bank account or credit/debit card.

  5. Review the payment details and click “Submit Payment” to complete.

Your one-time payment will be processed and applied to your account on the date specified.

Setting Up Autopay

For even more convenience, you can enroll in autopay and have your Recology Butte County bill paid automatically each month. Here’s how to set it up:

  1. On the homepage, click on “Auto Pay”.

  2. Select the account you want to enable autopay for.

  3. Choose the amount to pay monthly – minimum due, total due, or custom amount.

  4. Pick the withdrawal date – try to schedule 2-3 days before your due date.

  5. Enter your preferred payment method information.

  6. Review the autopay details and confirm setup.

  7. Sit back and relax! Your bill will now be paid automatically each month.

Autopay ensures you never miss a payment or deal with late fees again.

Updating Payment Methods

When paying your Recology Butte County bill online, you can use bank accounts, credit cards, and debit cards. To manage your payment methods:

  • Add – Select “Add Payment Method” to set up a new way to pay

  • Edit – Update card expiration dates or account details by selecting “Edit” next to the payment

  • Delete – No longer want to store a payment method? Choose “Delete” to remove it

  • Make Primary – Set your default payment method by clicking “Make Primary”

By keeping your payment information current, your autopay and scheduled payments will continue running smoothly.

Payment Processing Times

Understand when your online payments will process so you avoid late fees:

  • Bank accounts – Process on the next business day after the selected payment date

  • Credit/debit cards – Process immediately after approval

  • Weekends/holidays – Payments initiated on non-business days will process the next business day

As long as you schedule payments to occur 2 business days before your due date, your payment will be applied on time.

Frequently Asked Questions

Below are answers to common questions about Recology Butte County online bill pay:

What are the benefits of paying online?

Paying online allows you to easily manage payments, avoid late fees, go paperless, and save time.

Is there a fee to pay online?

No, Recology Butte County does not charge any fees for online payments.

When will a late fee be charged to my account?

If your payment is not processed by your due date, a late payment fee will be applied. Refer to your bill for the late fee amount.

How do I go paperless and stop receiving paper bills?

Login and click your profile icon. Under Paperless Options, you can opt out of mailed paper bills and enable email notifications instead.

How do I update my phone number or email address?

Login and click your profile icon. Here you can edit your personal, profile, and paperless settings.

How far back can I view my billing history online?

You can view your Recology Butte County account history and statements for the past 24 months when logged into your online account.

Who do I contact for online bill pay support?

Please call Recology Butte County Customer Service at 530-934-5304 for any help with online payments.

Managing your Recology Butte County account online is incredibly simple and saves you time each month. Sign up for an account today to view your bill, make quick payments, set up autopay, and more!

Recology Butte County Bill Pay

Online Bill PayRecology customers may pay their bill online by logging into their existing account, creating a new user account, or as a one-time user with no account required. Once logged in, you can make payments, set up automatic payments, view payment history, and add customer and payment accounts. Payments can be made from your bank account or from your credit card.

Recology Butte County Bill Pay

Review an explanation of possible charges on your residential bill Click here to review a list of possible charges.
Review an explanation of possible charges on your Apartment bill (6+ units) Click here to review a list of possible charges.
Review an explanation of possible charges on your Commercial bill Click here to review a list of possible charges.
Disabled Customer Secondary Charges Waiver application Complete this form and return to Recology by email at [email protected] or by mail at 250 Executive Park Blvd. Suite 2100 San Francisco, CA 94134.
San Francisco Multi-Family Low Income Discount Application Please complete this form and return to Recology by email at [email protected] by mail at 250 Executive Park Blvd. Suite 2100 San Francisco, CA 94134.

Select your local Recology: Select Your Recology Company To Get Started

Starting September 30, 2024, payment processing and account management will begin moving to our new Customer Account Portal.

Residential customer? If you are a residential customer in the city of Portland, you are a Recology Clackamas customer.

Recology agrees to pay $36M fine for its role in San Francisco corruption scandal

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