Paying your medical bills can be a headache, especially if you received care from multiple providers. Reading Hospital aims to simplify the process by allowing you to view and pay all your hospital bills in one place through their online bill pay system. As someone who recently had a procedure done at Reading Hospital, I learned firsthand how user-friendly their billing system is. In this article, I’ll walk you through the step-by-step process for paying your Reading Hospital bill online.
Getting Started with Online Bill Pay
The first step is accessing Reading Hospital’s online bill pay website. You can find it by going to https://towerhealth.org and clicking on “Pay My Bill” at the top of the page. This will redirect you to the login page for the online bill pay system.
If it’s your first time using the system you’ll need to create an account. Have your Reading Hospital account number handy – this can be found on any statement or bill from the hospital. The signup process only takes a couple minutes. All you need is your account number name, date of birth, email address, and phone number.
Once your account is created, you can start viewing and paying your Reading Hospital bills immediately. The dashboard provides an overview of any outstanding balances, recent payments, and estimated costs for upcoming appointments. Everything is neatly organized so you can see all of your hospital bills in one place.
Making a Payment
To pay a bill just click on the “Pay Now” button next to the relevant statement. This will open a payment window where you can enter your payment details. Reading Hospital offers several payment options
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Credit/Debit Card – Visa, MasterCard, American Express, and Discover are accepted. You can enter your card details directly on the secure payment page.
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Electronic Check – Provide your bank account number and routing number to pay directly from your checking account.
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Mail – If you prefer to pay by check or money order via mail, the system will generate a payment coupon for you to include.
During the payment process, you’ll have the chance to designate funds towards specific charges on your bill. For example, you can allocate $200 towards your room charge and $100 towards your lab test fees. This helps ensure your payments are applied accurately.
Once you submit the payment, you’ll receive an immediate email confirmation with your receipt. The funds are typically posted to your account within 1-2 business days.
Payment Plan Option
If you can’t pay your full balance right now, Reading Hospital offers interest-free payment plans. You can apply for a plan directly through the online bill pay system. Simply choose the “payment plan” option when viewing your statement and follow the instructions.
Payment plans allow you to break down your balance into smaller monthly payments over 6, 12, or 18 months. There is an upfront fee to set up a plan, but no hidden charges or penalties. As long as you make the monthly payments on time, Reading Hospital will not send your account to collections. This gives you financial breathing room after a large hospital bill.
Additional Features
Here are some other useful features available through Reading Hospital’s online bill pay system:
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View statements – Access PDF copies of all your billing statements in one convenient place.
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Update insurance – Have new insurance? You can update your policy details online to ensure proper billing.
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Estimate costs – Get price estimates for tests, procedures, and other services to understand potential out-of-pocket costs.
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Autopay enrollment – Set up recurring payments from a credit card or bank account so your bills are paid automatically each month.
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Communication preferences – Opt into paperless billing and receive statements electronically rather than by mail.
Customer Support
If you ever have questions or issues using the online bill pay system, Reading Hospital’s customer support team is happy to assist. You can reach them by calling 484-628-5683 or emailing [email protected]. The billing office is open Monday – Friday from 8:00am to 4:30pm.
The financial services team can help with:
- Technical issues accessing your account
- Clarifying charges on your statements
- Setting up payment plans
- Resolving insurance claim problems
- Answering general billing questions
I’m always impressed by how quickly and thoroughly the billing reps respond to inquiries. They work hard to provide patients with the best possible billing experience.
Paying medical bills isn’t fun, but Reading Hospital makes the process as easy as possible through their user-friendly online bill system. With just a few clicks, you can view balances across multiple accounts, make secure payments, set up autopay, enroll in payment plans, communicate with customer support, and more. I highly recommend taking advantage of Reading Hospital’s convenient online bill pay platform to simplify managing your hospital bills. The system is intuitive, efficient, and provides the payment flexibility many patients need after a major medical expense.
What’s the Billing Process?
Well bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 30 days the account is not taken care of, well look to you for final settlement of your bill.
We accept:
Pay Bill by Mail PO Box 825602 Philadelphia, PA 19182-5602
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Tower Health Collection Policy[PDF]
Defines when accounts become delinquent and collection efforts are necessary, appropriate and permissible.
- View and pay multiple statements online
- Demographic updates
- Access to my getwell 🙂 network
- Answers to frequently asked questions
- Contact providers
- Insurance updates
- Make appointments
Understanding your financial responsibility
When you are scheduled for a doctor’s appointment or other test, study or procedure at any of our Reading Hospital locations, the representative who checks you in will enter information needed for your patient chart, and to help us bill your insurance. At this time, we will:
- Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing.
- Discuss any past-due balances you may have with Reading Hospital.
- Discuss payment options for your co-pay, deductible and any past-due balances.
There are several payment options available to you at the time of registration. They include credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order or cash.
If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options. This may include a partial payment at the time of service and arranging a payment plan.
How to Read a Medical Bill | GoodRx
FAQ
Are hospital bills negotiable?
What is billing in a hospital?
How do I contact reading hospital billing?
Call 484.628.8611 If you are a patient and have a question about your appointment or require additional information, you may contact our scheduling department at 484.628.8611. If you are a patient and have a question about your bill, you may contact the Reading Hospital Billing office at 1.484.628.5820.
How can I pay my bills to the City of Reading?
The City of Reading offers a fast, easy, and safe way to pay bills online. You can use Visa, MasterCard, Discover, American Express, and Electronic Check – and Apple Pay and Google Pay for payments. Make a secure payment by calling our automated system at any time 24/7 using your landline or mobile device.
How do I discuss my financial responsibility with Reading Hospital?
Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing. Discuss any past-due balances you may have with Reading Hospital. Discuss payment options for your co-pay, deductible and any past-due balances.
What services does Reading Hospital offer?
Reading Hospital offers a wide range of women’s health services and programs in the Berks County area. They provide access to the expertise of obstetricians/gynecologists, midwives, physician assistants, nurse practitioners, nurses, and residents (doctors receiving training).
How do I pay the patient responsibility portion of my bill?
They include credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order or cash. If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options.
What if I’m scheduled for a doctor’s appointment at Reading Hospital?
When you are scheduled for a doctor’s appointment or other test, study or procedure at any of our Reading Hospital locations, the representative who checks you in will enter information needed for your patient chart, and to help us bill your insurance. At this time, we will: Discuss your portion of the financial responsibility.