Paying your monthly electric bill to Randolph Electric Membership Corporation (REMC) is easy and convenient with several options to choose from. As an electric cooperative serving over 34,000 members in Randolph, Moore, Montgomery, Chatham, Alamance, and Guilford counties in North Carolina, REMC aims to provide affordable and reliable electric service. Paying your REMC bill on time each month is an important part of membership to keep your account in good standing. This article will explain the different payment methods available and provide tips for paying your REMC electric bill.
Online Bill Pay
The easiest way to pay your REMC electric bill is online through the Pay Bill page on randolphemc.com. You can pay as a guest without logging in, or sign up for an online account to access even more features. Here are some of the benefits of paying online:
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Secure – Online payments are secure and encrypted to protect your personal information.
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Paperless – Go paperless by signing up for e-bill to get your bill via email instead of mail.
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Payment History – Review up to two years of previous electric bills and payment history
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Recurring Payments – Set up automatic monthly payments to always pay on time.
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Account Management – Update account information, report outages, and more from your online account
To pay online, you will need your 10-digit REMC account number and the amount due from your latest bill. Debit/credit cards and electronic checks are accepted. A $3.95 convenience fee applies to debit/credit card payments.
REMC Mobile App
For added convenience, download the Randolph EMC mobile app on your iOS or Android device. You can then pay your bill on-the-go, manage your account, report outages, and access other REMC services right from your smartphone. The app offers the same functions as the online account access on randolphemc.com.
Phone Payments
If you prefer to talk to a live representative, you can pay your REMC electric bill over the phone by calling 877-534-2319. This automated pay-by-phone service is available 24/7. You will need your 10-digit account number and debit/credit card or electronic check information. A $3.95 convenience fee applies to debit/credit card payments.
By Mail
Mail your payment to the address printed on your REMC electric bill – P.O. Box 40, Asheboro, NC 27204. Allow 5-7 days for mailed payments to process. Include your payment stub from the bill to expedite processing. Do not mail cash – send a check or money order payable to Randolph EMC instead.
In Person
You can pay your bill in person at either REMC office during business hours:
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Asheboro Office: 879 McDowell Rd, Asheboro, NC 27204
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Robbins Office: 201 S Middleton St, Robbins, NC 27325
Both locations accept cash, check, money order, and debit/credit card payments.
Payment Arrangements
If you are unable to pay the full balance due, call REMC at 336-625-5177 to set up a payment plan. Payment arrangements allow you to pay the past due amount in installments over time. Arrangements may help avoid disconnection, but a down payment is required.
Budget Billing
To make managing your electric bill easier, consider enrolling in REMC’s Budget Billing plan. This program averages your payments over a 12 month period so you pay a consistent amount each month. Your account is reviewed periodically and the monthly payment amount adjusted if needed.
Tips for Paying Your Bill
Follow these tips and best practices when paying your REMC electric bill:
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Pay the total amount due each month by the due date to avoid late fees.
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If you’re unable to pay in full, call REMC immediately to set up a payment arrangement.
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Sign up for billing & payment reminders through your online account to prevent late payments.
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Review your usage trends regularly and contact REMC if you have questions about your bill.
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Provide updated contact information like phone number and email so REMC can reach you.
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Enroll in paperless e-bill delivery and automate payments to streamline bill pay.
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If you mail a payment, allow 5-7 days for processing to avoid late fees.
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Notify REMC if you’re moving or need to start/stop/transfer service.
Paying your REMC electric bill on time is the cooperative way to maintain good standing as a member. This article covered the flexible payment options offered by Randolph EMC to make bill payment quick and easy each month. Reach out to REMC with any questions about your electric service or account.
