How to Pay Your PSEG Bill Online, by Phone, or In Person

Paying your PSEG utility bill on time each month is important to avoid late fees and service interruptions. PSEG offers several convenient payment options to fit your needs, whether you prefer paying online, by phone, by mail, or in person. This guide will explain the various ways to pay your PSEG bill and highlight some tips for making sure your payment is processed correctly.

Pay Online

Paying online through PSEG’s website is one of the easiest ways to pay your bill. Here are some of the online payment options:

• My Account – Register for an online account on PSEG’s website to view your bill details and make one-time or recurring payments. You can pay directly from your bank account for free or use a credit/debit card for a fee.

• PSEG Mobile App – Download the app on your smartphone or tablet to pay on-the-go. Like My Account, you can pay from your bank account for free or use a card for a fee.

• PayPal – If you have a PayPal account, you can use it to pay your PSEG bill without fees. Just have your account number handy.

• PSEG.com – You can make a one-time payment as a guest directly on PSEG’s website by providing your account number and zip code, even if you don’t have an online account.

• Bank Bill Pay – Many banks offer free bill pay services through their websites Log in to your bank account and add PSEG as a payee.

No matter which online method you choose, be sure to have your PSEG account number available to correctly identify your account. Processing times vary, so make your payment at least 3-5 business days before the due date.

Pay by Phone

If you prefer to speak to a representative, PSEG offers a few different phone payment options:

• Automated Phone Payment – Call 1-800-353-7734 and follow the prompts to pay your PSEG bill from your bank account. This automated system is available 24/7.

• Phone Payment with Agent – For personal assistance, call PSEG Customer Service at 1-800-436-7734 Monday-Friday from 7AM-8PM. The agents can take a payment from your bank account or credit card. Please note credit card payments incur a processing fee.

• Pay by Text – Text “PAY” to 4PSEG (47734) to use your previously saved payment info on file and pay via text. Reply with your account number if it’s your first time using the service. Standard text message rates apply.

As with online payments, make sure to have your account information on hand before calling. The phone system can look up your account with either your account number or phone number on file.

Pay by Mail

If you prefer to mail in a traditional paper check or money order, send your payment to:

PSE&G PO Box 14444 New Brunswick, NJ 08906

Be sure to include the payment stub from your paper bill or write your PSEG account number on the check so your payment is applied correctly. Allow 7-10 business days for mailed payments to be received and processed to avoid late fees.

Pay in Person

You can also pay your PSEG bill in person at an authorized payment location:

• PSEG Customer Service Centers – PSEG has 8 customer service centers in New Jersey where you can pay by cash, check, or money order.

• Western Union – Make a cash, check, or money order payment at one of over 46,000 Western Union locations nationwide for a $1.50 convenience fee.

When paying in person, have your current PSEG bill or account number available. In-person payments allow you to get a receipt immediately and avoid mail delays.

Payment Tips & Reminders

Keep these tips in mind to make sure your payment is processed quickly and correctly:

• Provide your complete PSEG account number to identify your account.
• Double check the amount due before submitting payment.
• Make your payment at least 3-5 business days before the due date to allow for processing time.
• Watch out for scam calls demanding immediate payment. PSEG provides multiple notices before service disconnection.
• If mailing a check, include your payment stub or write your account number on the check.
• Save or print your payment confirmation number when paying online or by phone.
• Notify PSEG if your banking information changes to avoid payment issues.
• Contact PSEG if you cannot make a full payment by the due date to discuss payment plans.

Paying your PSEG utility bill on time each month prevents service disruptions and allows you to maintain a positive payment history. PSEG offers the convenience of online, phone, mail, and in-person payment options with your account security in mind. Choose the payment method that fits your needs and budget.