How to Pay Your Prichard Water Company Bill

Paying your water bill is an essential part of being a customer of the Prichard Water Company Keeping up with your payments ensures continued service, avoids late fees, and keeps your account in good standing. The Prichard Water Company offers several convenient ways to pay your water bill.

Online Bill Pay

The easiest way for most customers to pay their Prichard Water Company bill is online through the customer web portal at https //prichardwater.epayub.com/. To use the online bill pay system you will need your account number from your monthly statement.

To get started, go to the Log In page on the portal. Here you can enter your username and password. If you have not registered previously, you can create an account using your account number.

Once logged in you will be able to view your current balance and due date. You can then make a payment by debit card credit card or eCheck. There is a $2 service fee for credit and debit card payments.

Online bill pay allows you to securely pay your water bill from your computer or mobile device 24/7. It also gives you access to view your payment history and set up recurring payments.

Pay By Phone

If you prefer to speak to a representative, you can pay your Prichard Water Company bill by phone. To make a payment this way, call 833-517-0776.

When prompted, enter your account number. You will then be able to make a payment using a debit card, credit card or electronic check. As with online payments, credit and debit cards are subject to a $2 service fee.

Pay by phone allows you to take care of your water bill without needing to log into the website. It is a good option if you need to make a one-time payment but don’t want to set up an online account.

Pay By Mail

To pay your Prichard Water Company bill by mail, send a check or money order along with your payment coupon to:

Prichard Water Company
125 East Clark Avenue
Prichard, AL 36610

Be sure to mail your payment at least 5-7 business days before the due date to ensure it arrives on time. Paying by mail gives you the ability to send a paper check or money order if you prefer not to pay electronically. However, it does take longer to process and you will need to have your bill handy to reference your account number.

Pay at Kiosk

For in-person payments, you can visit the payment kiosk located at:

125 E. Clark Avenue
Prichard, AL 36610

The kiosk accepts cash, debit cards and credit cards. When paying at the kiosk, you will need to enter your account number. This is a convenient option if you want to pay in person or need to make a cash payment.

Bank Account Draft

You can also set up automatic bank draft payments through the Prichard Water Company customer web portal. This convenient option automatically deducts your water bill from your checking or savings account each month.

To start bank draft payments, login to the customer portal and select “Setup AutoPay” from your account dashboard. You will need to verify your bank account information. There are no fees to use bank draft bill pay.

Automatic bank draft helps ensure your bill is paid on time each month. It can give you peace of mind knowing your payment will be made automatically.

Payment Through Your Bank

Many banks and credit unions allow you to pay bills through their website, including the Prichard Water Company. You would need to login to your bank’s online banking site and set up the Prichard Water Company as a payee.

Payments are made by transferring funds from your bank account. Fees for this service vary based on the financial institution. Payments can take 5-7 business days to process, so be sure to schedule them in advance of your due date.

Avoid Late Fees

To avoid late fees, make sure your payment is received before the due date listed on your monthly bill. Any payment received after the due date will incur a late fee, usually around $10.

Late fees add an unnecessary cost to your water service. Setting up automatic monthly payments is the best way to avoid them. But if making one-time payments, allow enough time for mail and processing.

Get Payment Assistance

If you are having difficulty paying your water bill, the Prichard Water Company may be able to help. Programs are available to qualified low-income households that provide bill payment assistance.

You can contact the Prichard Water Company at 251-457-3396 to learn more about available payment assistance programs. Keeping your water service active is important, so don’t hesitate to ask about help with your bill.

Special Payment Circumstances

If you are unable to pay your bill in full due to special circumstances, contact the Prichard Water Company as soon as possible. Depending on your situation, such as a job loss or medical emergency, they may be able to make payment arrangements or point you to available assistance programs. Communication is key so they can understand your situation and try to help resolve it.

Paying your monthly Prichard Water Company bill is an important responsibility. Avoid service interruption and late fees by paying on time and through a method that works best for your needs. Reach out for assistance if you need help keeping your account current. Maintaining good payment habits ensures quality water service.