Paying your water bill to the Portland Water District is an important responsibility for residents and businesses in the area. With multiple payment options available, paying your water bill can be quick and convenient. This comprehensive guide provides everything you need to know about paying your Portland Water District bill.
Overview of Portland Water District
The Portland Water District is a quasi-municipal corporation that provides drinking water to over 200,000 residents in 11 Greater Portland communities in Maine. They are responsible for treating water from Sebago Lake and delivering it to homes and businesses in their service area.
The Portland Water District bills customers on a monthly basis for water usage and related fees It is important for customers to pay their water bills on time each month to avoid any service disruptions The Portland Water District offers various payment options to make it easy and convenient to pay your bill,
Online Bill Pay
The easiest way to pay your Portland Water District bill is online through their customer portal. To utilize the online payment system, you must first register for an online account. You will need your account number to sign up.
Once your online account is created you can
- View current and past water bills
- See payment history
- Pay bills online
- Set up automatic payments
To pay your bill online, simply log in to your account, select “Pay Bill”, and submit your payment using a bank account, credit card, or debit card. Online payments are applied instantly.
Pay by Phone
In addition to online payments, the Portland Water District offers an automated pay by phone system. To utilize it, call 207-774-5961 and follow the prompts. You will need to enter your account number and payment details.
Payments made over the phone are applied immediately to your account balance. This is a good option if you prefer to talk to a live representative or do not want to create an online account.
Pay by Mail
Sending your payment by mail is another way to pay your Portland Water District bill. Simply fill out the payment stub from your paper bill and mail it with a check or money order to:
Portland Water District
PO Box 9751
Portland, ME 04104
Mailed payments take 5-7 days to process. Do not mail cash payments.
Pay in Person
For in-person bill payment, you can visit the Portland Water District headquarters at 225 Douglass Street, Portland, ME during open lobby hours. Hours are limited, so check their website for availability before visiting.
Drop off your payment stub and check in the secure drop box if the lobby is closed. In-person payments are applied same day.
Payment Methods Accepted
The Portland Water District offers flexibility in payment methods:
- Online – Credit card, debit card, bank account
- Phone – Credit card, debit card
- Mail – Check, money order
- In-person – Check, money order, cash
Review your bill carefully each month and utilize the payment method that works best for your needs.
Billing Timeline and Late Fees
Portland Water District bills are generated monthly and are due 21 days after the billing date. Your specific bill due date is printed on each bill.
If payment is not received by the due date, a late fee will be assessed to your account. Late fees are 1.5% of the overdue balance per month.
Log in to your online account to view your billing dates and manage payments. Setting up automatic payments can help avoid late fees.
Financial Assistance Programs
If you are having trouble paying your Portland Water District bill, check if you qualify for a financial assistance program:
-
Low-income Customer Assistance Program – Offers bill discounts up to $750 per year for qualifying low-income households.
-
LifeLine Program – Reduces the monthly minimum charge for qualifying low-income seniors and disabled customers.
Contact the Portland Water District Customer Service team to learn more about assistance programs that can help lower your water bill.
Exceptional Customer Service
If you have questions or concerns about your Portland Water District bill, top-notch customer service is available:
-
Call – Speak to a representative by calling 207-774-5961 Monday-Friday 7:30am-4:30pm.
-
Email – Reach the customer service team at [email protected].
-
Online Chat – Live chat with an agent through your online account portal.
The Portland Water District aims to provide quick, knowledgeable support to help you manage your account and water service. Don’t hesitate to reach out by phone or online if you need assistance.
Paying your water bill keeps water flowing safely to your home and business. Follow this guide to make paying your Portland Water District bill a breeze. With convenient online, phone, mail, and in-person payment options, you can easily take care of your water bill responsibility each month.
Pay Your Bill Through the Mail
Monthly, water bills are sent to your billing address. To pay your bill through the mail, forward your payment stub and check or money-order to:
Do not send cash through the mail.
Do not send payments to the Portland Water Districts corporate offices at 225 Douglass Street in Portland. Sending your payment to the Portland Water District may delay payment processing.
Making a bill Payment
FAQ
What is the phone number for the Portland water Bureau bill pay?
How is the Portland water bill?
How much is the average water bill in Oregon?
|
Utility
|
Average Oregon Bill
|
|
Electricity
|
$106
|
|
Gas
|
$77
|
|
Cable & Internet
|
$112
|
|
Water
|
$88
|
How do I access my Portland Water District account?
Welcome to Portland Water District’s online account management system. Here you can access account information, view your bill, make payments, and request service. To login, enter your Email Address and Password in the fields below. Now there are more ways to pay! We’ve added American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo.
Where can I send a payment to the Portland Water District?
Do not send payments to the Portland Water District’s corporate offices at 225 Douglass Street in Portland. Sending your payment to the Portland Water District may delay payment processing. You can make payments at the following locations: Portland Water District 225 Douglass Street Portland, Maine
How do I pay my city of Portland Water Bill?
For your convenience you may pay your bill online or pay by phone dialing 503-823-7770 and press 1. Pay and manage your options on your City of Portland sewer, stormwater, and water bill. If you can’t pay your full bill, contact us. Need more time to pay your bill? Make a one-time payment (no login required) Stop, start, or transfer service
How do I pay a bill in Portland Oregon?
Pay on our automated phone system, available at all times. Dial 503-823-7770and select option 1. Visit our Walk-in Center at 664 N. Tillamook St. Portland, OR 97227 for in person payments Monday-Friday from 8 a.m. to 4 p.m., except holidays. Service representatives are available 8 a.m. to 5 p.m., Monday through Friday.
Who is Portland Water District?
Portland Water District is a Utilities provider that supplies safe and reliable water services to the Portland area. They prioritize customer satisfaction and maintain high-quality standards to ensure clean water for residential and commercial needs. Common questions, curated and answered by doxo, about paying Portland Water District bills.
Does the Portland Water District have lead mains or service lines?
The Portland Water District (PWD) proudly announces the successful completion of its comprehensive lead inventory, confirming that there are no lead mains or service lines within its water system. Water main replacement projects are important to maintain water quality and uninterrupted service.