Making Bill Payments Easy with Polk County Water Authority’s Online Options

Paying bills is a necessary but often tedious task. Luckily, the Polk County Water Authority offers easy and convenient online payment options to make paying your water bill fast and stress-free. In this article, we’ll explain the different online payment methods available through the Polk County Water Authority website and customer portal.

Overview of Polk County Water Authority

The Polk County Water Authority is a local utility provider serving residents of Polk County, Florida. They provide water and sewer services to homes and businesses throughout the county.

The Polk County Water Authority offers several ways for customers to pay their utility bills Traditionally, payments could be made by phone, by mail, or in-person Now, the Polk County Water Authority has an online customer portal and bill pay system that makes paying your bill easier than ever.

Benefits of Paying Online

Paying your Polk County Water Authority bill online has many advantages:

  • It’s fast – Make a payment in just a few clicks, anytime day or night No need to call during business hours or wait in line

  • It’s easy – The online system is user-friendly. Register your account just once to get started.

  • It’s secure – The portal uses industry-standard encryption to keep your information safe.

  • It’s flexible – Choose to pay one-time or set up recurring automatic payments.

  • No late fees – Securely pay your bill from home before the due date to avoid late fees.

  • Payment tracking – View payment history and access billing statements through your online account.

How to Pay Your Bill Online

Paying your water bill through the Polk County Water Authority website is a straightforward process. Follow these steps to pay online:

Step 1: Register for an Online Account

First-time online users need to register for an account on the customer portal at https://billpay.polkutilities.net.

  • You’ll need your account number and an email address to register.

  • Create a username and password

  • Accept the terms and conditions.

  • Click “Register” to create your account.

Step 2: Login to the Customer Portal

Once registered, you can log back in anytime at https://billpay.polkutilities.net using your username and password.

Step 3: Select a Payment Method

The portal offers various payment options:

  • Automatic bank draft – Free to set up an automatic monthly draft from your bank account. Allow several weeks for initial setup.

  • Recurring credit/debit card – Save your card on file to pay automatically each month for a $2.75 convenience fee per $500 transaction.

  • One-time payment – Pay each bill as a one-time transaction using a debit/credit card, e-check, PayPal, Apple Pay, etc. for a $2.75 convenience fee per $500 transaction.

  • Quick Pay – Make a one-time payment as a guest user without logging in.

Step 4: Enter Payment Details

Follow the prompts to enter your payment amount and details for the option you choose. Make sure to pay the total Current Charges before the due date.

Step 5: Get a Confirmation

You’ll receive a confirmation page and email after your transaction is successfully submitted. Log in anytime to view your payment history.

And that’s it! By registering for an account and storing your payment information, paying your bill each month only takes a minute.

Other Ways to Pay from Polk County Water Authority

If you prefer not to pay online, the Polk County Water Authority still offers other convenient payment methods:

  • By phone – Use the automated payment system or speak to a customer service rep.

  • By mail – Send a check or money order with your bill stub to the mailing address.

  • In person – Visit the utility office during business hours or use the after-hours drop box.

  • Amscot – Make a cash payment at any Amscot location in Central Florida.

No matter which option you choose, the Polk County Water Authority offers flexibility to pay your water bill on time and on your terms. Sign up for online bill pay today to simplify the process.

Polk County Water Authority Online Bill Pay

Polk County Utilities Bill Payment ⏬

FAQ

What is the water tax in Polk County?

The Public Service Tax is levied to all customers in the unincorporated area of Polk County at a rate of 10% on water service. All fees are due and payable on or before the current bill due date, which is 20 days after the statement is processed.

What is the email address for Polk County utilities?

Emailing your written request to [email protected]. Mailing your written request to P.O. Box 2019, Bartow, FL 33831.

How do I pay my Palm Beach County water bill?

Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill. Please remember, you must return the proper portion of your bill with your payment so your account will be properly credited.

Does Polk County have a new online customer access portal?

The new portal will also allow customers to make payments using Amazon Pay, Apple Pay, Google Pay, PayPal, PayPal credit, Venmo and Walmart Pay. Polk County’s Utilities Division is launching a new online customer access portal on Aug. 28.

How do I pay my Polk County Water Authority Bill online?

Polk County Water Authority Online Bill Pay Our goal is to offer the most convenient and reliable customer service possible. Click Here to register online. *You have to do this before you can view/pay your bill.* Click Here to login to view/pay your bill.

Does Polk County Utilities require a deposit?

Polk County Utilities requires a deposit to establish an account. See the Utilities Rates and Fees link on the Utilities page for deposit fee information or contact Customer Service at (863) 298-4100. The deposit is non-negotiable or transferable between individuals. Checks should be made payable to Polk County Utilities.

Does Polk County utilities comply with the Safe Drinking Water Act?

Polk County Utilities, which is governed by the Environmental Protection Agency, Florida Department of Environmental Protection and Florida Department of Health in Polk, complies with the Safe Drinking Water Act when delivering clean drinking water to your home or business.

What is Polk County Public Service Tax?

The Public Service Tax is levied to all customers in the unincorporated area of Polk County at a rate of 10% on water service. All fees are due and payable on or before the current bill due date, which is 20 days after the statement is processed.

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