Paying Your PNM Bill by Phone: A Quick, Easy Option

Paying bills can be a hassle Writing and mailing checks, remembering due dates, dealing with late fees if you miss a payment – it’s enough to give anyone a headache. Thankfully, with most utilities like PNM, paying your bill by phone is a quick, easy option In this article, we’ll walk through everything you need to know about paying your PNM bill over the phone.

Overview of Paying PNM Bills by Phone

PNM offers a convenient phone payment system called KUBRA EZ-PAY®. To use it, you simply call 1-844-PNM-PYMT (844-766-7968) and follow the prompts to make a payment. The full payment will be processed immediately using the payment details you provide over the phone.

This payment option allows you to pay your PNM bill using:

• Credit card
• Debit card
• ATM card
• Electronic check

The main benefits of paying your PNM bill by phone include

• Convenience – No need to write and mail checks or remember due dates. Just call when you want to pay.
• Speed – The payment processes right away, so your account is credited quickly.
• Flexibility – Use whatever type of payment works best for your situation.
• Accessibility – Available 24/7 by phone.

The one potential downside is that PNM does charge a $2 convenience fee for using this phone payment system. However, the ease of paying by phone is worth the small fee for most customers.

Overall, paying your PNM bill over the phone through KUBRA EZ-PAY® is one of the quickest, most convenient ways to pay

Step-By-Step Guide to Paying Your PNM Bill by Phone

Here is a simple step-by-step walkthrough for paying your PNM bill by phone:

1. Call 1-844-PNM-PYMT (844-766-7968) – This is the dedicated PNM billing phone number. It’s available 24 hours a day, 7 days a week.

2. Select language preference – Press 1 for English or 2 for Spanish.

3. Enter your 10-digit PNM account number – This is located on your monthly billing statement.

4. Select type of payment – Press 1 for credit/debit card, 2 for electronic check, or 3 to speak with a representative.

5. Enter payment details – For credit/debit card, enter your card number, expiration date, and CVV security code. For electronic check, enter your routing and account numbers.

6. Enter payment amount – Specify the amount you want to pay on your PNM bill. Say the full amount to pay your balance in full.

7. Confirm payment details – Verify everything is correct before the payment is processed.

8. Get payment confirmation – You’ll receive a confirmation number when the payment goes through successfully.

And that’s it! The full payment will be applied to your PNM account immediately. Just call back whenever your next bill is due.

Payment Methods Available for Paying PNM Bills by Phone

When you pay your PNM bill by phone, you have several payment method options:

Credit Card

• Visa
• Mastercard
• Discover

Debit Card

• Can use any major debit card brand

ATM Card

• Use your ATM card number to pay just like a debit card

Electronic Check

• Also called an e-check
• Deducts funds directly from your checking account
• No need for paper checks

So whatever your payment preference – credit, debit, ATM, or check – you can use it to pay your PNM bill quickly over the phone.

The $2 convenience fee applies to all of these payment methods. However, paying by e-check directly from your checking account lets you avoid credit/debit card interest rates.

Tips for Paying Your PNM Bill by Phone

Follow these tips for the smoothest experience when paying your PNM bill by phone:

• Have your PNM account number ready – this will speed up the process.

• Know your payment method details – card number, expiration date, security code, checking account and routing numbers, etc.

• Pay early in the day – customer service reps are more readily available.

• Avoid peak times like lunch hours and evenings – you may wait on hold longer.

• Say payment amounts clearly and double check confirmations.

• Record the confirmation number – useful if any issues arise later.

• Set reminders to pay your bill – on your calendar, phone, etc.

• Update payment info immediately if your card expires or is lost/stolen.

• Check your statements to ensure payments went through.

• Contact PNM customer service with any questions!

Why Paying Your PNM Bill by Phone is So Convenient

There are a few key reasons why paying your monthly PNM bill by phone is such a convenient option:

24/7 access – The automated phone system is available all day, every day, including weekends and holidays. You can make a payment whenever it fits your schedule.

Fast crediting – Phone payments credit to your PNM account almost instantly. You can avoid late fees as long as you pay before the due date.

Payment proof – You get a confirmation number after paying by phone, giving you peace of mind.

Time saver – No need to write and mail checks or worry about envelopes, stamps, etc. Just call when you’re ready to pay!

Flexibility – Change payment types each month if needed – credit card, debit card, electronic check, etc.

Mobile capable – Pay by phone even if you’re away from home as long as you have your cell phone handy.

Simple setup – Registering for payments takes just seconds with your PNM account number.

For anyone looking to simplify bill paying, PNM’s phone payment system checks all the boxes for convenience. Give it a try next time your PNM bill is due!

Cost of Paying Your PNM Bill by Phone

As mentioned earlier, the one potential disadvantage of paying your PNM bill by phone is the $2 convenience fee per transaction. However, this small fee is worth it for many customers given the ease of paying by phone.

Things to note about the $2 phone payment fee:

• It applies to credit, debit, ATM, and electronic check payments.

• The fee amount does NOT vary based on payment size. A $100 bill costs $2 to pay as does a $500 bill.

• PNM does not actually receive any portion of this fee – it goes to the third-party payment processor.

• The fee enables the 24/7 automated phone system PNM uses.

• At $2 per transaction, the monthly cost is reasonable for most households.

• It’s disclosed clearly so customers can consider the costs before using the service.

Overall, while no one likes extra fees, the $2 charge for paying your PNM bill by phone is a small price to pay for the massive time savings and convenience. And you always have the option to pay by mail for free if you prefer.

Paying Your PNM Bill by Phone: In Summary

• PNM offers an automated phone payment system called KUBRA EZ-PAY® to allow customers to pay bills 24/7 by phone.

• To use it, simply call 1-844-PNM-PYMT and follow the prompts to make a payment.

• You can pay by credit, debit, or ATM card, or electronic check directly from your checking account.

• The $2 convenience fee per transaction covers the costs of providing this service.

• Paying your PNM utility bill by phone is fast, convenient, flexible, and accessible, making life easier for customers.

So if you’re looking for hassle-free bill pay, give PNM’s phone payment system a try. Just call 1-844-PNM-PYMT anytime you need to pay your PNM electricity or gas bill and be on your way in minutes. Convenient bill payment is just a quick phone call away.