Paying your utility bill on time every month is an essential responsibility as a homeowner or renter. The Pleasant View Utility District (PVUD) serves the Middle Tennessee area providing water and sewer services to local residents and businesses. If you’re a PVUD customer, here’s a comprehensive guide on how to pay your utility bill through the available online and in-person options.
Overview of Pleasant View Utility District
First, some quick background on the Pleasant View Utility District PVUD is a governmental utility providing potable water and sewer service to around 4,500 customers across northwest Cheatham County, including the city of Pleasant View
PVUD’s service area covers about 30 square miles along Highway 41A and surrounding roads near the Cumberland River, The utility is governed by a board of commissioners and currently employs a staff of 10 people
PVUD’s mission is to provide safe, reliable water and sewer services to local homes and businesses at reasonable rates. Ensuring prompt payment of monthly bills is crucial for PVUD to maintain operations and infrastructure.
Online Bill Pay Through PVUD Website
The easiest and most convenient way to pay your PVUD bill is online through the utility’s website. Here are step-by-step instructions:
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Go to www.pvudwater.com
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Click on the large blue “Pay Bill Online” button at the top of the homepage.
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You’ll be redirected to the payment processor Pay N Seconds. First-time users must register an account.
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To register, enter your PVUD customer number and 4-digit PIN from your bill.
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Choose a username and password. Provide your name, address, email, and payment method.
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Click “Register Account”. You can now log in anytime to pay your PVUD bill.
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On future logins, simply enter your username and password then click “Log In”.
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Select the PVUD account you want to pay from the dropdown menu.
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Enter the payment amount and click “Add to Cart”.
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Verify information on the checkout page then click “Process Payment”.
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You’ll receive a confirmation email that your payment was processed successfully.
Online payments via PVUD’s website can be made with Visa, MasterCard, Discover, American Express, or electronic check. You can pay your bill anytime 24/7. It’s fast, easy, and secure.
Pay by Phone
PVUD offers a pay-by-phone option as another convenient billing method. To pay your PVUD bill over the phone:
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Call (615) 746-5315 during business hours (Monday-Friday 7:30am-4:00pm).
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Select option 2 for the automated payment system.
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Enter your 10-digit PVUD account number followed by the # sign.
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Enter your payment amount followed by the # sign.
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Finally, enter your card number, expiration date, and CVV security code.
The automated system will guide you through the rest of the process. Payment confirmation is provided on the call. You can pay with Visa, MasterCard, or Discover over the phone.
Pay by Mail
If you prefer, you can mail in a payment to PVUD’s billing address:
Pleasant View Utility District
PO Box 129
Pleasant View, TN 37146
Be sure to include your payment stub from your bill to expedite processing. Allow 7-10 business days for mailed payments to post to your account.
Only checks or money orders are accepted by mail. Payments should be received by the due date to avoid late fees or service disruption.
Pay in Person
You can also pay your PVUD bill in person at the utility’s office located at:
6589 Highway 41A
Pleasant View, TN 37146
The office is open Monday-Friday from 7:30am-4:00pm, excluding holidays. When paying at the office, you can pay by cash, check, money order, or credit/debit card. Be sure to bring your bill or know your PVUD account number.
Payment Policies and Other Important Info
Here are some key PVUD policies and reminders related to bill payment:
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Bills are mailed on the 25th of each month and due by the 10th of the following month.
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A 10% late fee is charged if payment is received after the due date.
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Services may be disconnected if a past-due balance remains unpaid.
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Disconnection and reconnection fees apply for non-payment disconnections.
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Customers can set up recurring auto-pay to avoid late fees.
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PVUD only mails paper bills. Email or text reminders are not available.
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Cash payments over $10,000 require prior notice per IRS regulations.
